OTEC Dental Laboratory Reviews 1

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

We cannot give a good review of this…

We cannot give a good review of this company in terms of logistics, turnaround time, and accounting. Delays, delays, delays! This place takes forever to send cases back, and it’s excuse after excuse. Furthermore, they expect offices to pay for cases before they have been processed. This place is all about the money. When we found out they have a board of directors, etc it all started to make sense. They will put cases on hold until they suck all the money out of you. Our office explained to Lawrence that a staff member had passed away which put us behind a bit, and we were playing catch up. He said he doesn’t care if a business goes under or if someone dies, as his job is to collect the money. There is a special place in hell for him. He is not a good representative of the company. First he said he was the owner, then he said he was the president. This sounds like someone who doesn’t know where he stands within an organization.

Date of experience: August 16, 2018

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