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Rated 5 out of 5 stars
Verified

Our company has had a longstanding relationship with OnLogic built on trust and communication. We rely heavily on them for our custom products and shipping process. Over the years, the partnership bet... See more

Company replied

Rated 5 out of 5 stars
Verified

I had a little trouble with ordering online and they were helpful and friendly. The actual product is well designed.

Rated 5 out of 5 stars

Our company has been using OnLogic computers in our remote stations for 3 years now. Their equipment is reliable, their supply chain is much more robust than other vendors we've worked with, and thei... See more

Company replied

Rated 5 out of 5 stars

OnLogic's HX401 is an amazing computer! We ordered one to test in our environment and so far we are amazed! We love that it is small and powerful! It might be overkill for our environment but we had s... See more

Company replied


Company details

  1. #3 of 10 best companies in Computer Hardware Manufacturer

Written by the company

Global manufacturer of highly-reliable, easily-customizable computers built for industrial environments and Internet of Things. Computers you can rely on, expertise to help you succeed. Build It OnLogic.


Contact info

  • Thompson Street 35, 05403, South Burlington, United States

  • onlogic.com

4.8

Excellent

TrustScore 5 out of 5

328 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars

Excellent products, superior technical support

OnLogic has been a very reliable product for us. We have used their industrial mini PCs and panel PCs for operator HMIs among other applications for industrial manufacturing plants. Their sales team is always spot on with specing out machines based on our states needs.

Had a panel PC today that had been hard reset and lost the configuration to automatically boot on power restoration. I had trouble finding the correct BIOS setting to restore this functionality. Parker Ingram was very efficient in helping me resolve this. I called tech support, and got a call back in about 3 minutes and Parker had the answer almost immediately.

It's great to have a reliable source for our PC needs who also offer superior technical support. Thank you OnLogic team

Date of experience: June 25, 2025

Rated 5 out of 5 stars

OnLogic Touchscreen Display

We've been using the OnLogic touchscreen for several months in our industrial automation setup, and it has consistently proven to be a reliable and rugged interface solution. The touchscreen is highly responsive—even when operated with gloved hands—and the display remains sharp and easily readable in a range of lighting conditions.

The build quality is excellent, with a robust chassis that handles the demands of an industrial environment without issue. Integration into our control cabinet was seamless.

Additionally, the experience with OnLogic’s sales and technical support teams was outstanding. They were knowledgeable, responsive, and a pleasure to work with throughout the entire process.

Date of experience: June 12, 2025

Rated 5 out of 5 stars
Verified

Great Support

Great Support

Taylor has been a great help in getting us an IPC that meets our needs and also facilitating legal/finance requirements.

Date of experience: May 27, 2025

Rated 5 out of 5 stars
Verified

Trusted, valuable partner

Our company has had a longstanding relationship with OnLogic built on trust and communication. We rely heavily on them for our custom products and shipping process. Over the years, the partnership between our teams has only grown stronger.

Date of experience: May 19, 2025

OnLogic logo

Reply from OnLogic

It's incredibly rewarding to hear that OnLogic is a trusted, valuable partner for your company. We greatly appreciate your feedback and we're dedicated to maintaining the strong relationship we've built with your team.

Rated 5 out of 5 stars
Verified

Great Company

OnLogic has great customer service paired with consistent product quality. Rugged compute is at the center of all industrial automation!

Date of experience: May 14, 2025

OnLogic logo

Reply from OnLogic

Thank you, we're pleased to hear that our customer service and product quality have met your expectations.

Rated 5 out of 5 stars
Verified

responsive and very helpful employees

responsive and very helpful employees. let us know about minor change to configuration would save us more money per unit.

Date of experience: May 12, 2025

OnLogic logo

Reply from OnLogic

Wonderful to hear! Providing responsive support and expert advice, like suggesting cost-saving configuration options, is exactly what we aim for. Thank you for the kind words about our team.

Rated 5 out of 5 stars
Verified

Darren is amazing

Darren is amazing. Know his products. Quick to get me quotes. And answers my questions quickly.

Date of experience: May 05, 2025

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Reply from OnLogic

Thank you for sharing your positive experience! We're thrilled to hear that Darren was so helpful and provided you with quick quotes and answers. We'll be sure to pass your kind words along to him.

Rated 5 out of 5 stars
Verified

Good products

Good products. Fast delivery. Long availability. Many passively cooled PCs. Good workmanship. Nice accessories.

Date of experience: May 08, 2025

OnLogic logo

Reply from OnLogic

Thanks for your kind words! We're delighted that you're satisfied with the quality and availability of our systems. We look forward to working with you again in the future.

Rated 5 out of 5 stars
Verified

custom

easy to customize, great customer service

Date of experience: April 24, 2025

OnLogic logo

Reply from OnLogic

Thank you for your feedback, we're happy we could help!

Rated 5 out of 5 stars

Darren Herd was very easy to work with…

Darren Herd was very easy to work with and was A+ all around

Date of experience: April 08, 2025

OnLogic logo

Reply from OnLogic

Fantastic to hear that Darren was so easy to work with and provided an A+ experience! We appreciate your positive feedback.

Rated 5 out of 5 stars

Good service and industrial products

Have bough multiple products successfully. Very easy to work with. We have installed plenty of Onlogic devices in many plants.

Date of experience: March 14, 2025

OnLogic logo

Reply from OnLogic

We're delighted to hear about your continued success with our industrial products and the ease of working with our team. Knowing that our devices are being successfully implemented in numerous plants is wonderful. Thank you for your business!

Rated 5 out of 5 stars

Darren Herd at Onlogic is the gold…

Darren Herd at Onlogic is the gold standard of what good customer service is all about. He knew the answers to any questions we had and provided exceptional service. The quality of the product couldn't get any better. I look forward to doing business in the future.

Date of experience: July 25, 2024

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Reply from OnLogic

We're delighted to hear that Darren provided you with "gold-standard" support! It's fantastic to know his expertise and exceptional service stood out, and that you feel the quality of our products is top-notch. We look forward to the opportunity to work with you again in the future.

Rated 5 out of 5 stars

Box PC with AI capabilities

I wanted to set up an industrial computer with maximum power at minimum size. OnLogic provided great support with deep inside knowledge, constructive recommendations and even a sense of humour. Definitely on my shortlist for the next project!

Date of experience: March 12, 2025

OnLogic logo

Reply from OnLogic

We're so glad to hear we could provide the support and knowledge you needed to get your AI-powered PC project up and running. It's fantastic that our recommendations hit the mark. We look forward to potentially partnering with you in the future.

Rated 5 out of 5 stars

We have been doing business with…

We have been doing business with Onlogic since Oct 2022 and have had consistently positive experiences. Everyone we've worked with has been knowledgeable, reliable, and responsive. The portfolio of industrial PCs they have available provide a lot of options to choose from and the PCs we've sourced from them have proven reliable and met our requirements.

Date of experience: March 11, 2025

OnLogic logo

Reply from OnLogic

We're thrilled to hear about your consistently positive experience. It means a lot to us that you've found our team to be knowledgeable, reliable, and responsive. Thank you for your kind words!

Rated 5 out of 5 stars

HX401

OnLogic's HX401 is an amazing computer! We ordered one to test in our environment and so far we are amazed! We love that it is small and powerful! It might be overkill for our environment but we had such a great experieince with our older OnLogic computers that we would not turn anywhere else now that we need to upgrade our computers. OnLogic's products and sales team are top notch! Thank you OnLogic!

Date of experience: March 11, 2025

OnLogic logo

Reply from OnLogic

It's wonderful to hear that you've been happy with the Helix 401 and thank you

Rated 5 out of 5 stars

Quality Hardware and Helpful Employees

Our company has been using OnLogic computers in our remote stations for 3 years now. Their equipment is reliable, their supply chain is much more robust than other vendors we've worked with, and their staff is a pleasure to do business with. They've provided excellent support in the rare cases when issues arose.

Date of experience: December 17, 2024

OnLogic logo

Reply from OnLogic

Thank you for your business over the last 3 years and for taking the time to share your experience working with our team.

Rated 5 out of 5 stars

Great customer service.

Easy to talk to and they listen well to feedback.

Date of experience: February 03, 2025

OnLogic logo

Reply from OnLogic

Thank you for the kind words, we always appreciate feedback.

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