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2.3
7 reviews
they advertise being able to unlock ALL PHONES/CARRIERS.......they don't... got an email saying they can't unlock from my carrier...... replied to ask why they advertise the opposite....no answer....
Date of experience: July 06, 2017
Well lets call it a Scam Pyramid that will do Everything to make you deposit money witch you cant take back and offer all kinds of services they would than cancel .. just to get to keep your money
Date of experience: May 09, 2016
I searched for my phone by model and Oneunlock listed it and said they could supply a code within 24hrs. i paid the fee and waited -after two days I just got an automated 'a refund has been issued' notice. I wrote back and asked why and got a one line' we are unable to obtain a code for your phone' message. But no refund arrived. I emailed them again and got a message that said the refund would be there with 5 working days. It didn't . Wrote again and got no reply. So I raised a Paypal case and after three days got a refund with no explanation nor apology. Avoid this firm -there are plenty more out there who do the same job with better manners.
Date of experience: February 06, 2016
Date of experience: October 12, 2015
Order: 151562
Date: 2015-09-15
Paid: USD 7.90
Date of experience: October 06, 2015
i order iphone 5s unlock clean and before ordering i had check my phone with checkmend where it showed it is clean i order on 17/05/204 the service said delivery time 5days but due to weekend i waited for 7days later they say it is been delayed by supplier and all i still waited for 12days later without any thing i get a mail of refund.. on asking them the reason they tell me my phone is not clean where i'm 1000% sure that it is clean and if it is not clean then why u refund after 12days.? and they even deducted money in refund i had paid rs3028 and i get back onli rs2826 i got loss of 250 after waiting for 12days in hope that my phone will be unlocked.. oneunlock cannot unlock and push them to buy expensive unlocks by sayin it is not clean
PLEASE BE SAFE PEOPLE EVEN I RESEARCHED EARLIER ABOUT THIS SITE BEFORE ORDERING BUT STILL THOUGHT TO TAKE A RISK YOU DON'T MAKE THE SAME MISTAKE
Date of experience: July 03, 2014
Once upon a time I had an attempt to do business with oneunlock.com. After couple of cases where I've had my credits kept for days just to get a response that the unlock wasn't possible I decided to stop doing business with them. There were other incidents as well.
At that time they had this silly system where you had to buy 50, 100 or more USD wort of credits so you can make an order. And if you don't use the credits by a certain deadline the credits expire which is a really cheap trick IMO.
So if you don't want your credits to go to waste you have to constantly refill you account or plan elaborately how to use the credits that you intend to buy so that you sacrifice the smallest amount possible.
After buying 100USD in credits and couple of days later I got one 40USD iphone 4 unlock rejected stating it can't be done. To keep me happy they offered to unlock the iphone for 80USD with another method which was supposed to be faster. (facepalm)
So after couple of email messages back and forth I've managed to convince them for a refund, explaining that what they were doing was extremely unprofessional and unfair. You might be thinking, hey that wasn't so bad this guy is complaining for nothing.
After this I started getting newsletters in which there wasn't any unsubscribe option so I've sent them tons of messages asking to remove me from their subscription list. All of these were written in vain.
One day I saw an unsubscribe link in their message and I though YES FINALY!!! When I tried to access it >> An Error Was Encountered The URI you submitted has disallowed characters.
This link has been broken for months and this instigated me to write this negative review.
I realize I can stop their messages by blocking their email but hey, you never know who will need you sometimes... I've sent them many many messages telling them that the link is broken but I really don't know if they read/understand my messages.
Also I agree that they didn't commit a serious injustice but I just wanted to give a heads up to anyone wanting to do business with these people that they are amateurs. They've left an very unprofessional impression to me by ignoring dozen of my messages.
All the best,
Mile
Date of experience: August 17, 2013
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