One Reverse Mortgage, LLC Reviews 615

Date of experience: April 03, 2020

Date of experience: March 24, 2020

Great experience with financing. Everyone we had contact with were very professional and efficient. Kept us informed with regular updates throughout the process.

Date of experience: March 18, 2020

the relationship with Chris and One Reverse was cordial helpful and responsive job well done thanks Rich Saltzman.

Date of experience: March 12, 2020

Conduct business with integrity and honesty. Employees are informed and care about their clients.

Date of experience: March 09, 2020

Date of experience: February 29, 2020

Everyone I dealt with was extremely helpful and answered my questions and kept me updated on the entire process. Would not hesitate to recommend in the future. Minerva and Melanie were great.

Date of experience: February 29, 2020

Overall it has been a great experience working with the company and their process. My Loan Officer Billy Feigen receives a 5 star plus from me as he was always available, communicative and professional in guiding me. I understand the automation process the company works within, but the personal.connection Billy gave was what kept me positive during the challenges that my particular situation had. I hope the company encourages all their workers to stay connected to their clients, and not focus on the limitations of the automated pieces that may lack a flexible option. As of right now, at the end of the process, closing coordinator, Eric Bitanga has done a great job, another 5 star, keeping me informed as to the final portion of signing the paperwork and getting to closing. The mobile notary Heather, did a great job facilitating and expediting the return of the docs. As of today we are ending the 3 day required wait period and the loan will be finished with funding coming on Monday. The reverse mortgage product is offering me the chance to move forward after a difficult couple of years. Thanks to all who helped me in this process. God Bless You all.

Date of experience: February 28, 2020

We had a great experience with our One Review Mortgage from beginning to end. Austin Youst was a pleasure to work with. He explained everything in detail & answered all questions. He was great about staying in touch with us and very good about return calls. We always felt that he had our best interest in mind with suggestions & information. Would give him an A+ rating.

Date of experience: February 27, 2020

Very friendly, fast and efficient..

Date of experience: February 25, 2020

It was a great experience. Everyone was very helpful. Jonathan, my Mortgage Banker was particularly knowledgeable, patient, and very responsive to all my questions.Could not have been better.

Date of experience: February 25, 2020

These people were great!!! They helped me every step of the way. I would recommend this company to anyone needing a reverse mortgage.

Date of experience: February 21, 2020

Melissa and Abby were wonderful. The stars given are theirs.
However someone in your underwriting department just did not want to do this loan for reasons that I suspect but can't prove. Forgetting to cross a T or dot an I caused endless delays. An account opened for tires with a balance of $250 brought everything to a halt. We have outstanding credit, high balances that are paid in full every month, no debt to speak of. Everything was exactly right yet someone kept finding another reason to delay it. The loan finally closed three MONTHS after starting the process. By the way, any document asked for was scanned and sent the same day it was requested. I understand the second appraisal slowed things down a little but there was still something else going on here. Would I recommend One Reverse? Unfortunately I would have a hard time doing that. I am just glad it's over.

Date of experience: February 20, 2020

For a reverse mortgage, the process seems to have gone pretty well. While a reverse mortgage isn't for everyone, it works well for me.

Date of experience: February 19, 2020

Very friendly and helpful people.

Date of experience: February 19, 2020

This was very long and good process learning allot every one I spoke to was very helpful explained anything I might have thought about. good job

Date of experience: February 19, 2020

My first experience was speaking to Austin Yost. He explained in
detail how the process of the reverse mortgage for my needs.
Had I not had Austin as my representative I probably would not
have been comfortable enough to go this route.

Date of experience: February 19, 2020

I most definitely will recommend this company. My application had a few bumps to fix for FHA. The folks at one reverse work together to get what works the best for you to complete your loan. Excellent Company.

Date of experience: February 16, 2020

All that comes to mind is "SPOT ON"! Thanks to Mr. Billy Feigen. We'll be able to breath again.....

Date of experience: February 16, 2020

Was a up and down process but everything worked out. Good communication

Date of experience: February 14, 2020