OnBuy.com Reviews 100,763

TrustScore 4.5 out of 5

4.4

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

⭐️⭐️⭐️⭐️⭐️ Excellent Purchase – Highly Impressed! I recently bought a TCL television from OnBuy.com and I’m absolutely delighted with it! The TV is big, crystal clear, and just perfect for our... See more

Rated 5 out of 5 stars
Verified

I love this website and have no complaints or suggestions for improvement. I’ve only had a couple of minor queries for suppliers and these were dealt with by OnBuy.com promptly and efficiently. Cashba... See more

Company replied

Rated 1 out of 5 stars

I purchased ipad of them on 04/07/2025 And i am still waiting for my order i have been trying to contact them by email but they won't reply to my messages last Friday they sent me a royal mail tracki... See more

Rated 5 out of 5 stars
Verified

I love buying from On buy as I have the option of payments. They keep you updated to date with tracking and you get cash back after each purchase. The only thing I would suggest, is the chance to cre... See more

Company replied


Company details

  1. Online Marketplace
  2. e-Commerce Solution Provider

About OnBuy.com

Written by the company

OnBuy is a UK-born Cashback marketplace on a mission to change online retail for the better! Committed to fair practice and great value, we connect you with thousands of sellers, showcasing items from small, local businesses to the biggest household name brands. Shop millions of products in one convenient location, and earn instantly redeemable Cashback on everything from health and beauty essentials to homewares and top-of-the-range tech. With a wide range of payment and delivery options available, whatever you’re in the marketplace for - it pays to OnBuy it!
Visit OnBuy Shop By Brand Shop Popular Help & FAQ Sell With OnBuy

Contact info

  • 167-169 Great Portland Street, Fifth Floor, W1W 5PF, London, United Kingdom

  • onbuy.com

4.4

Excellent

TrustScore 4.5 out of 5

101K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Excellent Purchase – Highly Impressed!

I recently bought a TCL television from OnBuy.com and I’m absolutely delighted with it! The TV is big, crystal clear, and just perfect for our living room. It came with all the accessories, exactly as described, and everything was in perfect condition.

Delivery was right on time, and I was especially impressed that the team even helped bring it into the sitting room, which made things so much easier. Overall, I couldn’t be happier with both the product and the service.

Highly recommend both TCL and OnBuy.com – five stars all the way!

Date of experience: July 08, 2025

Rated 5 out of 5 stars
Verified

This site is great

I have now bought a Samsung tablet, a case for the tablet and some AirPods. Can not fault OnBuy. Great prices and the cashback is a bonus. My AirPods were slightly delayed but I was informed, with good updates.
Love this site

Date of experience: July 07, 2025

Rated 5 out of 5 stars

Nice Job

Alfie gave my issue due attention and follow up. Thank you for the nice job

Date of experience: July 08, 2025

Rated 5 out of 5 stars
Verified

Good communication

I can buy practically anything that I need, some items are a little more expensive than other stores but mostly reasonably priced.
Plenty of communication regarding order confirmation,when dispatched, cancelled orders etc.and cash back is a bonus.

Date of experience: July 08, 2025

Rated 1 out of 5 stars

On line Fraud

I purchased ipad of them on 04/07/2025
And i am still waiting for my order i have been trying to contact them by email but they won't reply to my messages last Friday they sent me a royal mail tracking number which doesn't exist so therefore please be careful.

Date of experience: July 04, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look