Complete scam
Complete scam - wish I’d seen the reviews before paying for service. This company DO NOT unlock phones - I believe they just hope people will not chase them for refunds in order to continue to make money. Over 3 weeks after paying for the premium fast tracked service of unlocking an iPhone 8plus it STILL sits at 9% completion (like it date at day 2). I have now started a chargeback via my bank and went to another supplier which had unlocked the phone within 48hrs. DO NOT give this company a penny. Shame on Giff Gaff for having them displayed as a recommended company to use to unlock phones - to date I have not seen anyone that successfully had a phone unlocked by them.
Date of experience: August 14, 2020