Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Great company to work with. I appreciate the great communication. I received the Odin Lake L1 Ergo UPGRADE 518 chair. It is amazing. Very easy to assemble and extremely comfortable, with almost unlimi... See more

Rated 4 out of 5 stars
Verified

Great chair overall. My only two improvements would be a slightly larger seat with greater depth and arm rests that raised up. Otherwise, I'm perfectly comfortable for long periods of sitting. Chair w... See more

Rated 5 out of 5 stars
Verified

From the extremely helpful associates, to the comfort and back pain relief I didn't think I could get from an office chair, this has been a life changing purchase, especially since becoming disabled l... See more

Rated 5 out of 5 stars
Verified

unbelievably comfortable chair, this is probably one of the best office chairs under 1k dollars. i would not by a office chair under 1k with a mesh seat this is the best and safest option for the $.


Company details

  1. #2 of 18 best companies in Office Furniture Store
  2. #1 of 4 best companies in Computer Desk Store
  3. #3 of 7 best companies in Furniture Maker
  4. #64 of 174 best companies in Furniture Store
  5. #6 of 29 best companies in Living Room Furniture Store

About OdinLake

Written by the company

Welcome to OdinLake, where innovation meets comfort to redefine your wellness journey. At OdinLake, we are dedicated to creating products that not only enhance your physical comfort but also contribute to your overall well-being. Our flagship range of ergonomic solutions, including state-of-the-art office chairs, sit-stand desks, and wellness accessories, is designed with your health and productivity in mind.

Driven by a passion for fostering healthier work environments, OdinLake combines cutting-edge research with user-friendly design to bring you products that support optimal posture, encourage movement, and elevate your workspace. Our commitment to quality, sustainability, and customer satisfaction is at the heart of everything we do.

We believe in building a community of satisfied customers and value your feedback to continuously improve and innovate. Share your OdinLake experience with us and help others discover the key to a more comfortable and productive lifestyle.

Join the OdinLake family today and transform the way you work and live.

Shop Now >>


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Great company to work with

Great company to work with. I appreciate the great communication. I received the Odin Lake L1 Ergo UPGRADE 518 chair. It is amazing. Very easy to assemble and extremely comfortable, with almost unlimited points of adjustment. Great for office or studio. I edit video and this makes sitting for long hours very comfortable.

Date of experience: June 12, 2025

Rated 4 out of 5 stars
Verified

Great chair overall

Great chair overall. My only two improvements would be a slightly larger seat with greater depth and arm rests that raised up. Otherwise, I'm perfectly comfortable for long periods of sitting. Chair was super easy to put together.

Date of experience: June 19, 2025

Rated 4 out of 5 stars
Verified

I wish that the headrest would travel…

I wish that the headrest would travel to an even lower position. I am 5'8" and would like to have the lower curvature of the headrest line up with my neck. Office chairs in this price range have not lasted as long as I would have expected. Usually material or structural failures have shortened the useable life. Time will tell if this chair will be more durable. At this moment it appears that it should be better than past purchases.

Date of experience: June 12, 2025

Rated 5 out of 5 stars
Verified

unbelievably comfortable chair

unbelievably comfortable chair, this is probably one of the best office chairs under 1k dollars. i would not by a office chair under 1k with a mesh seat this is the best and safest option for the $.

Date of experience: May 26, 2025

Rated 3 out of 5 stars
Verified

chair is uncomfortable and thinking of…

chair is uncomfortable and thinking of sending it back!

Date of experience: June 08, 2025

OdinLake logo

Reply from OdinLake

Hi,

We're truly sorry to hear that your chair hasn’t met your expectations—we completely understand how important comfort is, and we regret that your experience has been disappointing.

Please know that your feedback matters deeply to us. Our customer service team will be reaching out to you directly and immediately to help address your concerns and find a solution that works for you.

Whether it’s a fitting issue, adjustment support, or a return request, we’re here to support you every step of the way.

Thank you for allowing us to make things right.

Warm regards,

OdinLake.

Rated 3 out of 5 stars
Verified

Neck support and lower lumbar support…

Neck support and lower lumbar support and the chair itself is rickety an seems unstable to provide proper support I have herniated discs and the left to right wiggle drives me nuts… the bottom seat feels funny due to the curve of the seat I wish it was a little more flat due to me having small legs the adjustment to bring the seat backwards creates a wierd curve.

Date of experience: May 20, 2025

OdinLake logo

Reply from OdinLake

Hi,

Thank you for your willingness to leave your suggestions and feedback.

We are sorry to learn that the chair did not satisfy you. If the steps and methods of installation are correct, the situation you described would not normally occur. Zoey will contact you as soon as possible and do our best to solve your problem.

Your feedback is our driving force for improvement.

Have a great new week.

Best regards,

OdinLake.

Rated 5 out of 5 stars
Verified

Incredible comfort

Incredible comfort, east to assemble, an amazing chair. The chair is so nice my wife has taken it for her own office. Guess I will have to get another one.

Date of experience: May 28, 2025

Rated 5 out of 5 stars
Verified

Overall Incredible Experience

From the extremely helpful associates, to the comfort and back pain relief I didn't think I could get from an office chair, this has been a life changing purchase, especially since becoming disabled last year and losing my ability to walk. This chair LITERALLY relieves a large amount of my back pain while still allowing me to get work done. Only took 30 mins to put together and has been the new staple of my desk setup.

Date of experience: May 23, 2025

Rated 5 out of 5 stars
Verified

Fantastic Chair!!

Fantastic Chair! This is my first ergonomic chair and I don’t think I’ll ever go back to my gaming chair. Two thumbs up 👍🏽👍🏽

Date of experience: May 16, 2025

Rated 3 out of 5 stars
Verified

Never received product

Never received product, Federal Express didn’t deliver but they are trying to help

Date of experience: April 20, 2025

OdinLake logo

Reply from OdinLake

Hi Sir,

I apologize for the inconvenience this has caused you.

Zoey has fully taken over this matter and is actively working to resolve it for you. Let's trust in her ability to solve the problem, shall we?

Have a great weekend.

Best regards,
OdinLake.

Rated 5 out of 5 stars

I worked with customer service…

I worked with customer service representative Zoey in getting new armrests for my chair. I did not save a recipt and thought I would have to pay for the replacement, but Zoey was able to look up the order using my address. After the armrests came, a small component broke in one of them. I reached out to Zoey to get a replacement for the small component, offering to install it myself, but she was Kind enough to send a full new arm rests to replace it. Zoey was always kind, helpful, and cheerful. She always responded quickly and didn't try to negotiate replacement services.

Date of experience: April 21, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look