NURZVIY ENERGY, INC. Reviews 34

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars
Verified

We unboxed our 400W solar panel as soon as it arrived and it exceeded all our expectations. The quality is outstanding and it performed even better than we hoped. On top of that, the customer service... See more

Rated 2 out of 5 stars
Verified

I have tried multiple.times to contact this company. The phone is disconnected. They don't respond to emails. The installation instructions were pretty much non existent. Trouble shooting guide ineff... See more

Company replied

Rated 5 out of 5 stars
Verified

This is my second purchase, and third install. All have been just as advertised. Had a problem with one unit that turned out to be a software problem in the vehicle. Vehicle manufacturer did a softw... See more

Rated 5 out of 5 stars
Verified

My order got to me in three days. Highly unusual considering most companies tell you 7 to 10 business days for shipping which ends up being almost 3 weeks before you receive your order. Ya'll said 3 t... See more

Company replied


Company details

  1. #15 of 17 best companies in Solar Energy Company

Written by the company

Explore Nurzviy's selection of portable solar panels and Level 2 EV chargers for reliable, eco-friendly power on the go. Harness the sun's energy and charge your electric vehicle effortlessly. Shop now for sustainable solutions!


Contact info

4.2

Great

TrustScore 4 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Real 200 Watt Flexible Solar Panel

These are very good 200 watt flexible panels and very well made and they put out the 200 watts the only thing that Nurzviy company needs to do better is packaging because my first order got crushed by UPS Store and I sent it back on the spot and they sent me another panel ASAP so customer service is great but that package was in pretty bad condition but the panel was in great shape so work on the packaging put more sterophon inside the box in-between the panel and the cardboard box and it will be a whole lot better and I have the Allpowers 200 watt flexible panels and this one is a little bit smaller and puts out more watts than the Allpowers and as soon as I can get a chance I'm thinking about replacing 2 more panels with these panels this is a honest review as best as I can. Thanks 🙏

Date of experience: May 23, 2025

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Rated 4 out of 5 stars
Verified

It was not obvious up front that there…

It was not obvious up front that there would be a delay in shipping, but communications was OK when I contacted customer service.

Date of experience: May 13, 2025

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Reply from NURZVIY ENERGY, INC.

Thank you for your feedback! We apologize for the lack of clarity regarding the shipping timeline and understand how that could be frustrating. We're glad to hear that our customer service team was able to assist you promptly. Your input helps us improve, and we’re working on making our shipping updates more transparent going forward.

Rated 1 out of 5 stars

CO IS A SCAM

CO IS A SCAM. THEY WONT ANSWER THE PHONE. THEY HANUP AT 1ST RING, OR IT SAYS SERVER ERROR, OR IT RINGS 5,6 TIMES AND HANGS UP. PREDATORY CO. DONT BUY FROM THEM. THEIR PRODUCT IS CRAP.

Date of experience: May 06, 2025

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Reply from NURZVIY ENERGY, INC.

We’re very sorry to hear about your experience and truly regret any frustration caused. At Nurzviy, we take feedback seriously and are committed to improving our service.

It’s concerning to hear that you had difficulty reaching us by phone. We are currently investigating any potential technical issues with our phone system to ensure smoother communication moving forward.

In the meantime, we would greatly appreciate the opportunity to assist you directly. Please contact us at service@nurzviy.com with your order number and a brief description of the issue, and our support team will respond as quickly as possible to help resolve it.

Your satisfaction is important to us, and we hope to have the chance to make this right.

Rated 5 out of 5 stars
Verified

This is my second purchase

This is my second purchase, and third install. All have been just as advertised.
Had a problem with one unit that turned out to be a software problem in the vehicle. Vehicle manufacturer did a software upgrade that eliminated that problem.

Date of experience: April 13, 2025

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Rated 5 out of 5 stars
Verified

Highly Recommend!!

We unboxed our 400W solar panel as soon as it arrived and it exceeded all our expectations. The quality is outstanding and it performed even better than we hoped. On top of that, the customer service was top notch, responsive, helpful and genuinely great to work with. Highly recommend.

Date of experience: April 17, 2025

Rated 2 out of 5 stars
Verified

Is there anyone at this company

I have tried multiple.times to contact this company. The phone is disconnected. They don't respond to emails. The installation instructions were pretty much non existent. Trouble shooting guide ineffective. I have not been able to contact anyone

Date of experience: April 10, 2025

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Reply from NURZVIY ENERGY, INC.

We’re very sorry to hear about your experience and truly regret any frustration caused. At Nurzviy, we take feedback seriously and are committed to improving our service.

It’s concerning to hear that you had difficulty reaching us by phone. We are currently investigating any potential technical issues with our phone system to ensure smoother communication moving forward.

In the meantime, we would greatly appreciate the opportunity to assist you directly. Please contact us at service@nurzviy.com with your order number and a brief description of the issue, and our support team will respond as quickly as possible to help resolve it.

Your satisfaction is important to us, and we hope to have the chance to make this right.

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Rated 4 out of 5 stars
Verified

The snaps are terrible.

The snaps are terrible.

Date of experience: March 01, 2025

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Reply from NURZVIY ENERGY, INC.

I sincerely apologize that our product hasn’t fully met your expectations. Your satisfaction is our top priority. We will forward your feedback to our R&D team for prioritized analysis and ​initiating a product enhancement process.

Rated 5 out of 5 stars
Verified

When I had a problem you jumped right…

When I had a problem you jumped right and had it solved in a few hours. Very impressive!

Date of experience: March 11, 2025

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Reply from NURZVIY ENERGY, INC.

We’re so glad we could help! Providing quick and effective support is a top priority for us. If you ever need anything else, don’t hesitate to reach out. Thanks for your kind words!

Rated 5 out of 5 stars
Verified

The solar panels I ordered where to…

The solar panels I ordered where to much for my dji 1000 I got the 400 watts panels and my battery will only take 200 watts per input and the company took the 400 watts back and sent me the 200 watts panels with no problem I was very happy.

Date of experience: March 01, 2025

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Reply from NURZVIY ENERGY, INC.

Thank you for your kind words!
We're glad we could assist you in finding the right solar panel for your DJI 1000. Ensuring our customers get the best fit for their needs is our priority, and we’re happy to hear you had a smooth exchange experience.
If you ever need further assistance, feel free to reach out.

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Rated 4 out of 5 stars
Verified

Honest company.

Good product. Good price. Decent preforming. Small bent corner from packaging. Didn’t affect product.

Date of experience: February 19, 2025

NURZVIY ENERGY, INC. logo

Reply from NURZVIY ENERGY, INC.

We’re so glad we could get you the right setup for your DJI 1000! Ensuring our customers have the best experience and the right equipment is always our goal. If you ever need anything else, we’re happy to help. Thanks for your support!

Rated 5 out of 5 stars
Verified

Great experience

Awesome that you gave us a charging cord and connector after having ours cut and stolen from our Nurvizy EV charger! Thx so much and we will be buying from you in the future too!!!

Date of experience: February 12, 2025

NURZVIY ENERGY, INC. logo

Reply from NURZVIY ENERGY, INC.

We’re glad we could help get you back up and running! Your support means a lot to us, and we truly appreciate your business. If you ever need anything else, we’re here for you. Looking forward to serving you again in the future!😊🔋⚡

Rated 5 out of 5 stars
Verified

Solid product and shipping time

Date of experience: January 24, 2025

NURZVIY ENERGY, INC. logo

Reply from NURZVIY ENERGY, INC.

Thank you for your feedback! We're thrilled to hear that you're satisfied with our product and the efficiency of our shipping. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further needs or questions, please don't hesitate to reach out. Have a great day!

Rated 5 out of 5 stars
Verified

My solar panel arrived ahead of…

My solar panel arrived ahead of schedule and seems to be just as advertised.

Date of experience: December 22, 2024

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Reply from NURZVIY ENERGY, INC.

Thank you for your feedback! We're glad to hear that your solar panel arrived ahead of schedule and meets your expectations. If you have any further questions or need assistance, feel free to reach out!

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Rated 5 out of 5 stars
Verified

I love this charger

I love this charger. Nice job.

Date of experience: December 13, 2024

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Reply from NURZVIY ENERGY, INC.

Thank you so much for your kind words! We're thrilled to hear that you love the charger. We appreciate your support and are here if you need any assistance!

Rated 5 out of 5 stars
Verified

Fast delivery and reliable

Fast delivery, easy setup,advertised wattage. Would recommend a more rigid panel connected individually.

Date of experience: December 05, 2024

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Reply from NURZVIY ENERGY, INC.

Thank you for your feedback! We're happy to hear you had a positive experience with the solar panel. Thanks again for your recommendation!

Rated 5 out of 5 stars
Verified

I just tried the 400W portable panels…

I just tried the 400W portable panels this weekend at my off grid cabin in Vermont and they were truly portable; taking 2 minutes to set up. And lightweight. In the past I would haul four fixed panels, carry them across the yard to the rack. No more. These are my goto. Even my girlfriend thought they saved so much time and effort. And they kept my battery charged all weekend.

Date of experience: November 05, 2024

NURZVIY ENERGY, INC. logo

Reply from NURZVIY ENERGY, INC.

Thank you so much for sharing your experience!
We're thrilled to hear that the 400W portable panels made such a positive impact on your off-grid setup.
If you have any questions or need further assistance, feel free to reach out.

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