National Parts Depot Reviews 11,962

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

The fact that NPD is matching the competition for a free shipping dollar amount. I do question what makes my Chrome 67 Mustang bumpers the best chrome available? The boxes are marked Taiwan. Aren't al... See more

Rated 5 out of 5 stars
Verified

Whenever I find I need another part that I lack, NPD has it and ships quick. Excellent customer service and shipping, competitive prices. NPD is my goto parts supplier for Ford, Pontiac and Chevy. Kee... See more

Rated 5 out of 5 stars
Verified

NPD has great packaging and no damage deliveries. All parts are high quality and never an incorrect part sent. Great business model equals great service. Thank you

Rated 3 out of 5 stars
Verified

The headlight door mounting kit that says was for my truck did not fit, the plastic was too big for the holes, had to order side marker mount set which is the correct size, wasted my time and wasted... See more

Company replied


Company details

  1. #14 of 76 best companies in Auto Parts Store
  2. #25 of 88 best companies in Car Accessories Store

Written by the company

NPD is a premier supplier of restoration parts and accessories for 1965-1973 Ford Mustang, 1979-2004 Ford Mustang, 1967-1981 Chevrolet Camaro, 1964-1987 Chevrolet Chevelle/Malibu/El Camino, 1967-1981 Pontiac Firebird and Trans Am, 1964-1972 Pontiac GTO/Tempest/Lemans, 1967-1973 Mercury Cougar, 1955-1957 Ford Thunderbird, 1948-1996 Ford F-series Truck and Bronco, and 1947-1998 Chevrolet C/K Series 1/2-Ton Truck

National Parts Depot "Restoring American History since 1976"

Written by the company

1-3 day delivery to most of the USA. 4 fully-stocked warehouse locations, 24/7 Order & Customer service support, Low shipping rates
At NPD we strive to maintain the highest level of professional service and appearance. We have a longstanding commitment to treating all customers the way we want to be treated- with respect, support, and kindness. Having our roots in the restoration business, NPD is well aware of what it takes to build a show-winner. Replacement parts must be of the highest caliber, in materials as well as workmanship. We work very hard to bring the best product to our customers at the best price. If a part meets our standards, rest assure it's the best reproduction available for your classic.

1-3 day delivery to most of the USA. 97% initial order fill rate

Free ground shipping in the lower 48 states over $300 with no oversize charges.

45 day return policy. First-rate customer service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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Replied to 44% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Quality service and parts

Website is easy to use to find parts, they come in a timely manor, are well made and fit properly. In the past whenever I have had questions, they go out of their way to get me an answer.

Date of experience: June 23, 2025

Rated 5 out of 5 stars
Verified

67 Chrome Bumpers

The fact that NPD is matching the competition for a free shipping dollar amount. I do question what makes my Chrome 67 Mustang bumpers the best chrome available? The boxes are marked Taiwan. Aren't all Mustang metal parts coming from Taiwan? Why are these bumpers better than C J Pony? My front bumpers arrived with a flaw in the chrome.

Date of experience: June 23, 2025

Rated 5 out of 5 stars
Verified

Whenever I find I need another part…

Whenever I find I need another part that I lack, NPD has it and ships quick. Excellent customer service and shipping, competitive prices. NPD is my goto parts supplier for Ford, Pontiac and Chevy. Keep up the good work.

Date of experience: June 12, 2025

Rated 3 out of 5 stars
Verified

The headlight door mounting kit wrong..

The headlight door mounting kit that says was for my truck did not fit, the plastic was too big for the holes, had to order side marker mount set which is the correct size, wasted my time and wasted money
(Edit) in my original orders notes I proclaimed that though my truck is a 71, the grille is off a 1967 f100, the reply shows me the also do not read the notes, thanks to this they have lost a customer

Date of experience: June 17, 2025

National Parts Depot logo

Reply from National Parts Depot

This customer placed his own order online, owns a 1971 Ford truck, and he ordered a 1967-1969 headlight door mounting kit. We cannot emphasize strongly enough to our customers to check application data that is provided prior to adding items to their cart. Edit - We have discovered that this customer has a 1967 grille in his 1971 truck, and we are doing further research to determine if the kit in-question is indeed incorrect. We now understand the frustration.

Rated 2 out of 5 stars
Verified

the response was timely which was…

the response was timely which was great. But i didn't really need the snarky remark that was sent my way and I'm not satisfied that I received a damaged part and am paying the shipping to send it back fpr a return

Date of experience: June 17, 2025

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