Nova Warranty Reviews 189

TrustScore 5 out of 5

4.9

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the warranty plans, finding them comprehensive and well-explained. Many reviewers specifically highlight the positive interactions with the company's staff, appreciating their patience, knowledge, and professionalism. Consumers also frequently recommend the company to others, indicating a high level of trust and satisfaction with the services provided. The customer service receives high marks, with reviewers noting the efficiency and ease of the claim process. People appreciate the clear communication and the helpfulness of the representatives. The ability to obtain discounts and flexible payment options is also a recurring positive point. Overall, reviewers feel valued and well-supported throughout their experience with the company.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

I explain my needs for my Car. He stated benefits their plan that was best suited for my car. He understood I will continue to do my research once I receive the detailed warranty. The price point was... See more

Rated 5 out of 5 stars

Lucas Miller assisted my husband and I secure an extended auto warranty today on our 2021 Audi Q7 Quatro. He was above and beyond professional, knowledgable and patient providing us with every needed... See more

Rated 5 out of 5 stars

May 8 2025 I would like to let people know that I was shopping around for an extended warranty policy I had talked to 3 other companies before speaking to Nova and talking to Lucas he was very helpfu... See more

Rated 5 out of 5 stars

Nick Holden took my call and we contracted with a 5-year warranty. He was very helpful; was hospitable and knowledgeable and loved talking with him. He did an excellent job and answered all my quest... See more


Company details

  1. Auto Market
  2. Automotive Repair Equipment Wholesaler
  3. Car Repair and Maintenance

Written by the company

As a leading car warranty provider, we are proud to offer our customers the best and most competitive coverage plans in the industry. Our extensive experience in the field allows us to tailor our plans to meet the unique needs of our customers, offering comprehensive protection at affordable prices. We stand behind our commitment to providing top-notch customer service, transparent terms and conditions, and hassle-free claims processing. Our experienced team is available to assist our customers with any questions or concerns they may have, ensuring they receive the support they need when they need it. Furthermore, we constantly strive to improve our services to better meet the evolving needs of our customers. From the flexibility of our plans to the efficiency of our claims processing, we are dedicated to providing the best possible experience for our customers. Overall, we believe that our dedication to quality, affordability, and customer satisfaction sets us apart as the best and most competitive car warranty company in the industry. We are confident that our customers will agree that choosing us for their extended car warranty needs is a wise and beneficial decision.


Contact info

4.9

Excellent

TrustScore 5 out of 5

189 reviews

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Hasn’t replied to negative reviews


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Rated 5 out of 5 stars

Nick was fantastic

Nick was fantastic, very professional, concise in answering all of my questions and offered a fantastic plan.

Date of experience: June 24, 2025

Rated 5 out of 5 stars

The happy warranty customer

Mr Baker and Julie Wright handled my claim within 5 hours of my car being dropped off at the repair center. All of my questios answered and couldn't have done any better. So happy I chose Nova...

Date of experience: June 13, 2025

Rated 5 out of 5 stars

Great Company

Lucas was very courteous and knowledgeable. He worked very hard to get me all the discounts available. It was great working with him.

Date of experience: June 13, 2025

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Rated 5 out of 5 stars

Nick Holden is a pleasant sales person…

Nick Holden is a pleasant sales person he is extremely polite and was a pleasure to do business with. I would definitely recommend Nova warranty because of his great demeaner and professionalism, I feel comfort knowing that I am covered because of Nick I would like to take this time to let him know that he's greatly appreciated.

Date of experience: June 12, 2025

Rated 5 out of 5 stars

Claim done right!

The claim process was easy and quick. Michael, the claim rep, was top-notch - very helpful and got everything taken care of fast. I'm really impressed! Great experience!

Date of experience: June 06, 2025

Rated 5 out of 5 stars

I explained my needs for my Car

I explain my needs for my Car. He stated benefits their plan that was best suited for my car. He understood I will continue to do my research once I receive the detailed warranty. The price point was good compared to the other warranty vendors.

Date of experience: June 09, 2025

Rated 5 out of 5 stars

Great Job Lucas !!

Lucas was very informative about the plan. He talked to by my Name and not just a guy looking for insurance on my auto. I liked that. If I had one comment on the final cost of the plan there should have been a break down with all discounts expose to me not just tell me about them.

Date of experience: June 05, 2025

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Rated 5 out of 5 stars

I was extremely impressed with the…

I was extremely impressed with the service I received from Lauren in the Claims Department! She was professional, efficient, and communicative throughout the entire process. My claim was handled promptly. Lauren’s excellent customer service made everything a breeze.

Date of experience: May 27, 2025

Rated 5 out of 5 stars

A Company You Can Trust

My experience with the claim department was exceptional! Anna handled my claim. She was very professional and knowledgeable of their policies and procedures. Thank You!

Date of experience: May 13, 2025

Rated 5 out of 5 stars

Review of Nick Holden

Nick Holden took my call and we contracted with a 5-year warranty. He was very helpful; was hospitable and knowledgeable and loved talking with him. He did an excellent job and answered all my questions too.

Date of experience: May 27, 2025

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Rated 5 out of 5 stars

Customer Service

Great customer service. Answered all my questions. Explained all the details. Courteous! Great all around employee!

Date of experience: May 27, 2025

Rated 5 out of 5 stars

Available on a Holiday

Available on a Holiday. Friendly and knowledgeable. Answered all our questions. And put up with our malfunctioning e-mail server.

Date of experience: May 26, 2025

Rated 5 out of 5 stars

Custer Service

I had the pleasure of speaking with John Baker today. He was very personable and professional. Explained my new warranty policy to me and was able to get me a great rate along with the coverage I need.

Date of experience: May 20, 2025

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