When I received my package, the face scrub had came loose during freight, and I lost half unfortunately, Norse was more than happy to send out a replacement! Great customer service, also the product s... See more
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Unfortunately, my son did not find success with the product. However, our customer service was exceptional! A shout out to Sharon who helped us from the beginning of our Norse Organics experience, all... See more
I was rather skeptical at the thought of not washing my face in a conventional manner but I stuck to the program and at 38 my skin has never been so clear and healthy!! I’m looking forward to staying... See more
I have been using for less than a month and watched as my hormonal acne has almost become non existent. As a 38 year old woman who has faced years of insecurity I can now confidently not wear makeup f... See more
Company details
Written by the company
Norse Organics is an ultra-performance skincare brand using Arctic plants and beeswax to improve the skin of 100,000+ customers.
Contact info
United States
- support@norseorganics.co
- norseorganics.co
Hasn’t replied to negative reviews
My son has been struggling with acne…
My son has been struggling with acne for the past year and a half tried so many products and I noticed these products were helping his skin get better. My son is happy with the product as well. It really does work i highly recommend these products.
Date of experience: June 23, 2025
I wasn't sure what to expect but it has…
I wasn't sure what to expect but it has my skin glowing and healed up some acne that has been hanging around for too long. Will be buying more
Date of experience: July 07, 2025
Devine customer service
When I received my package, the face scrub had came loose during freight, and I lost half unfortunately, Norse was more than happy to send out a replacement! Great customer service, also the product seems to be working only 3 days in and I can see results, thanks Norse
Date of experience: July 04, 2025
Its working!
I was rather skeptical at the thought of not washing my face in a conventional manner but I stuck to the program and at 38 my skin has never been so clear and healthy!! I’m looking forward to staying with this product line and adding the anti aging products as well!
Date of experience: July 07, 2025
My experience with Norse Organics…
My experience with Norse Organics customer service was great. They were very understanding and stick to their values!
Date of experience: July 07, 2025
Great customer service
Date of experience: June 19, 2025
She was quick to respond and provided…
She was quick to respond and provided good information. She was nice to talk to and completed the task I asked for. Would highly recommend!
Date of experience: July 02, 2025
acne rosacea
I have acne rosacea on my face and upper back. I’ve been using norse for 5 weeks now. I can see big improvement. The redness is partially gone and in overall the condition of my skin looks better. However, i think i will need to use it for a few more weeks.
Date of experience: July 06, 2025
Excellent
I bought this for my daughter and this is what she says: I like how there are less steps but it seems to work better. My acne is definitely clearing up!
Date of experience: July 04, 2025
Works great!!!
My son is autistic so I have been in charge of trying to get rid of his acne since he was about 12 and he’s now 18. I have tried so many different products and medicines only to get a little clearer and the it going back to bad again.
So far it’s been a month and his face is clearer than it’s ever been and the redness from old acne scars are fading.
I think he will always get acne because he touches his face with dirty hands a lot but I can not believe the improvement in just a month.
He also likes when it’s time to apply I think the other medications were harsh on his skin and he likes that this one is more soothing.
Date of experience: June 04, 2025
Product didn't work for my son but the company was awesome to deal with
The product didn't work for my son. When I went online to cancel his subscription I realized that if you don't get a couple shipments of it, they charge you for those shipments even if you cancel early. I emailed the company and told them that it didn't do anything for my kid at all so do I really need to pay the extra money get more of the product just to turn around and return it and get a refund? It seemed like a waste of time to me. The person I spoke to totally agreed and said don't worry about it, canceled my subscription and I wasn't charged any extra money. Very very good company to deal with. Very simple process.
Date of experience: June 11, 2025
Good customer service
Didn’t work completely for me, but…they did honour the guarantee and provided a refund which I am impressed with.
Date of experience: July 03, 2025
Exceptional Customer Service!
Unfortunately, my son did not find success with the product. However, our customer service was exceptional! A shout out to Sharon who helped us from the beginning of our Norse Organics experience, all the way through our refund. I wish the products would have worked, because I would love to support them. If my other son ever needs acne help, I’ll definitely try it for him as well!
Date of experience: July 03, 2025
Don’t listen to paid ads
I had high hopes for Norse Organics, but unfortunately, it didn’t work for my acne at all. Not only did I see no improvement, but my skin actually got worse after using it. I experienced more breakouts and irritation. Definitely not the right product for acne-prone skin in my experience.
Date of experience: July 03, 2025
Great customer service!!
Date of experience: July 04, 2025
Confidence unleashed
I have been using for less than a month and watched as my hormonal acne has almost become non existent. As a 38 year old woman who has faced years of insecurity I can now confidently not wear makeup for the first time! I will be purchasing from now on!
Date of experience: July 03, 2025
Erikah was super helpful
Erikah was super helpful. She even helped above and beyond what I was expecting to get done. Thank you!
Date of experience: June 26, 2025
Not worked after a month
My daughter looked better in the first 5 days. But over a month later I can confirm the spots have come back. They did this anyway, with normal skin care. Very upset it hasn’t worked. Going to pursue Norse for my money back.
Date of experience: July 03, 2025
It is not 100% satisfaction guaranteed
My son did not like this product. The company has the 100% satisfaction guarantee. He had to use it for 60days to be considered for a refund. After the 60 days, I filled out the form, submitted it in May. It is now July and I have not heard back from the company.
Date of experience: May 15, 2025
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