I’ve been using Noom for a bit, and it’s been surprisingly helpful. It’s less about strict dieting and more about understanding habits and mindset around food. The daily lessons are quick but insightf... See more
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I honestly think this is a bit of a scam. I weighed exactly the same amount at the start as I did at the end (4 months in between) and just fluctuated between half a stone, despite following calorie d... See more
Company replied
I love that the program has classes to help us understand why we make unhealthy food choices. I feel supported by the team. The doctor was great. Responded quickly. Followed up on my blood work. I... See more
LIKE, tracking and motivation works. Lost 50 pounds but paid a lot of money for it, in retrospect not a great return on the cost. Other apps are free/less for the same. They do use psychology to dra... See more
Company replied
Company details
- Fitness and Nutrition Service
- Online Pharmacy
- Online Prescription Medication Vendor
- Pharmacy
- Weight Loss Service
Written by the company
We’re a consumer-led digital health company that helps people live healthier, happier lives. Through a combination of psychology, technology, medication and human coaching, our platform has helped millions of our users meet their personal health and wellness goals.
Contact info
West 28th Street 229, 10001, New York, United States
- (888) 266-5071
- support@noom.com
- noom.com
Replied to 86% of negative reviews
Typically replies within 1 week
Deliver what is promised
Deliver what is promised. App is robust easy to use and loaded with great features and information
Date of experience: July 06, 2025
Love the program.
I love that the program has classes to help us understand why we make unhealthy food choices. I feel supported by the team. The doctor was great. Responded quickly. Followed up on my blood work. I have lost weight with minimal side effects by starting at a low dose and slowly increasing the medication. There are many recipes and exercise classes to choose from all on the easy to use app.
Date of experience: July 06, 2025
I’ve been using Noom for a bit
I’ve been using Noom for a bit, and it’s been surprisingly helpful. It’s less about strict dieting and more about understanding habits and mindset around food. The daily lessons are quick but insightful, and the food logging system is easy to use. I haven’t hit my goal yet, but I feel way more in control and like I’m building lasting habits. Definitely feels more sustainable than other programs I’ve tried.
Date of experience: July 06, 2025
Off to a start..
So far in the first week it’s been very informative and the app is easy to work with. The team tried to answer my questions quickly
Date of experience: July 06, 2025
Highly Recommend Noom
The program teaches you how to have balanced meals. You don’t have to be so restrictive on foods like other diets. I’m eating foods I enjoy and don’t feel like I am missing out.
Date of experience: July 05, 2025
I Trust Noom
Noom is a weight loss system that I was successful with in the past and I enjoyed their approach. So when I decided to try weight loss medication, I felt comfortable and trusted going through them again. Ordering was easy and I heard back from a physician quickly. After I was approved, it only took 3 business days to receive the medication. Their information is very thorough and I haven’t questioned any part of the process. I’m excited to see how the next few months go.
Date of experience: June 26, 2025
there are many different parts of the noom weight lose process …
there are many different parts of the app to make you more conscious of the weight loss process and to encourage progress
Date of experience: July 05, 2025
Easy and fast
Date of experience: July 05, 2025
May use AI-assist with repliesRead more
Great experience
I have just started and I can feel the difference already. I have had one dose of medicine and my cravings are gone! I'm not wanting to eat all the time. I don't even need the snacks in between meals. Love love love it!
Date of experience: June 27, 2025

Reply from Noom
I had given up hope of losing weight…
I had given up hope of losing weight after a lifetime of fighting to do so and now entering a phase of life where it seems even harder. Noom has given me hope again between meds, support, food tracking, and community chats. I particularly appreciated that the start of the program included labwork as a baseline to make sure there was only positive impacts. I share my experience with everyone who is struggling because I feel so much happier and more hopeful.
Date of experience: July 03, 2025

Reply from Noom
Balanced weight loss
Combination of meds plus accountability/reminders with the app
Date of experience: July 03, 2025

Reply from Noom
I can’t get over how easy the process…
I can’t get over how easy the process was to start with Noom Med and get access to a physician and medication.
Date of experience: July 03, 2025

Reply from Noom
I’m still progressing in my personal…
I’m still progressing in my personal weight loss journey. But so far so good.
Date of experience: July 03, 2025

Reply from Noom
All good things
The ease of physician approval, no embarrassment or shaming. Meds were delivered very timely as promised, support is readily available via the app. The education provided is key to success.
Date of experience: July 03, 2025

Reply from Noom
Noom is a LIFE CHANGER
Noom is a LIFE CHANGER! I spent years not moving my body and slowly falling into terribly habits with fast food and processed snacks. Having the help of coaches, a care team, daily readings, and a TON of helpful supports for healthy daily food routines and habits.
Date of experience: July 02, 2025

Reply from Noom
Quick, effective, results
Quick, easy access to the medication and support I need. Keeping the daily journal of food intake really helps me see the bigger picture-and keep my goals in site. I know it takes more than medication, it’s being willing to make lifestyle changes, which the app is also very helpful with. Although the medication is expensive, it works and I’ve experienced very little side-effects. I had lost a significant amount of weight on my own but plateaued, which was discouraging. Once I was able to get the medication through Noom, I have already been able to lose another 14 pounds and I’ve only take the meds for just about 2 months. I know I’ll reach my goals with the medication, lifestyle changes and the support of the app and coach!
Date of experience: July 02, 2025

Reply from Noom
Excellent!
I would 100% recommend noom to anyone!! I lost 3 stone via noom, i didnt feel like i was on a diet, i felt i was making a permanent lifestyle change. I have keep my weight off, i continue to use the healthy food education lessons and make good food choices a year on. The best £88 i ever spent!
Date of experience: July 02, 2025

Reply from Noom
NO: Tracks, Motivates but at a Price
LIKE, tracking and motivation works. Lost 50 pounds but paid a lot of money for it, in retrospect not a great return on the cost. Other apps are free/less for the same. They do use psychology to draw you in the you pay, pay, pay!
HATE (and reason not to participate) is the customer support and payment system/options. I was given a coupon from Noom and it turned out it's impossible to apply. How many just give up and overpay. NO reliable customer service available.
Date of experience: June 27, 2025

Reply from Noom
Would give them zero stars if I could
Would give them zero stars if I could. Despite Noom previously having to settle a multi-million dollar class action lawsuit for deceptive business and billing practices, it seems they've absolutely learned nothing. Noom should not be luring customers with promises of a "free trial" and GLP-1 medication at $149 per month when they cannot deliver on those promises. Despite immediately cancelling when I discovered that the cost of the medication was going to MUCH more than that, they charged my credit card. So much for a free trial. Signing up for Noom was a waste of time and money. Buyer beware. Oh, and I'll surely be a party to the inevitable next class action lawsuit. Noom is a scam.
Date of experience: March 24, 2025

Reply from Noom
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