Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 2 out of 5 stars

this app worked great for a year but recently (last 3 months) I'm getting spam, esp from some company that deals with automobile accident claims (ambulance chasers I assume) I have emailed the support... See more

Rated 1 out of 5 stars

Nomorobo is as USELESS as FTC Do Not Call Registry! Sadly, despite using Nomorobo, their program can only block few numbers (which means peace & quiet, but only a few months). After that, somehow... See more

Rated 1 out of 5 stars

I'd bet that Nomorobo is responsible for the many robots calls we've been getting. It's like the Mafia secretly sending thugs to beat and rob you daily. Then the Mafia comes round to offer you prote... See more

Rated 2 out of 5 stars

Nomorobo used to work very well when I first signed up for the free version for my landline. I had even considered getting the paid version for my cell phone. I'm glad now that I did not do so. Lately... See more


Company details

  1. Electronics & Technology

Written by the company

Stop annoying robocalls and spam texts forever. Automatically protect your phone from scammers, spammers, and swindlers. Available on VoIP Landlines, iPhone, and Android. All subscriptions begin with a FREE trial.


Contact info

1.8

Poor

TrustScore 2 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically takes over 1 month to reply


Rated 2 out of 5 stars

Works, some what.

Finally got tired of blocking calls. Installed Max - provider not supported. Removed Max, downloaded Basic ($19.99/yr). Received 7 robocalls the next day, 4 were blocked. Basic does not allow you to ADD callers (that NOMOROBO identifies as ROBOCALLS Online). So I am back to blocking callers. Not paying for an app that 'mostly' works.

Date of experience: June 25, 2025

Advertisement
Rated 5 out of 5 stars

I don’t get all the negative reviews

I don’t get all the negative reviews. It sounds like a lot of the issues are from not setting the app up correctly for your phone.

I tested out the MAX 7 day free trial, it worked flawlessly.

I went to cancel because I thought it was too expensive for the service provided, and they offered 25% off on a yearly subscription.

I snapped that up immediately. If you setup your phone properly, you will have no issues. I am on Mint Mobile.

Also used it on Spectrum. Again two different settings.

Date of experience: May 06, 2025

Rated 1 out of 5 stars

50% Price Increase for mundane service

I received an email notification today that the monthly cost of the Nomorobo service will be increasing from $1.99 a month to $2.99 a month. A 50% price increase? Seriously? For what?? Certainly, a dollar a month isn't going to kill me, but the gaul of them to make this increase for a service that is mundane at best is ludicrous. I cancelled the service today, effective the end of this month.

Date of experience: May 01, 2025

Rated 1 out of 5 stars

Nomorobo is not worth the headaches you…

Nomorobo is not worth the headaches you have to deal with. I have been trying for several months to cancel my subscription with them. Each time I get the run around and I'm told I have to go Google to cancel. I cannot find who I need to contact to cancel my subscription. They are still taking money from my account each month even though I have told them in writing to cancel my subscription. I was hesitant to even give them one star. Their customer service is terrible, too.

Date of experience: February 26, 2025

Rated 2 out of 5 stars

worked great for a year but…

this app worked great for a year but recently (last 3 months) I'm getting spam, esp from some company that deals with automobile accident claims (ambulance chasers I assume) I have emailed the support team after reading this web page. we will see if they respond.

Date of experience: February 22, 2025

Advertisement
Rated 1 out of 5 stars

Nomorobo still allows the robo-calls to go through

While I've used this service for a couple of years, it did initially did a decent job at removing and blocking all of the unnecessary and spam calls that I didn't wish to continue to see appear on my phone. Now...it's almost allowing a good majority of the calls to go through and this is the basic service subscription that I signed up for and again, only worked for a while. I'm more than likely going to be asked to subscribe to their "max tier" subscription but I'm not. I'm going to be looking for alternative means. You're best bet right now would be to ask for a refund and look elsewhere.

Date of experience: September 01, 2024

Rated 1 out of 5 stars

Delete this Nomorobo MAX!

I was a Nomorobo subscriber for many years. This anti-spam app has now become my worst nightmare. It took over my calls. I wanted the old basic app but they kept pushing MAX. I just deleted the app but it still controls all incoming calls. This is terrible!

Date of experience: October 04, 2024

Nomorobo logo

Reply from Nomorobo

Hi There! Sorry to hear about the issues you've experienced. We would love the opportunity to make things right. Please reach out to our support team by emailing support@nomorobo.com. We're happy to walk you through the off boarding process for Nomorobo Max, and get you set up with Nomorobo Basic. Both apps are readily available and easy to switch between. Each app provides a different level of robocalling protection. -Nomorobo

Rated 1 out of 5 stars

Max was analyzing and blocking…

Max was analyzing and blocking important calls needed. It can’t distinguish between spam and non spam!

Date of experience: September 22, 2024

Nomorobo logo

Reply from Nomorobo

Thanks for leaving a review. Sorry to hear you haven't had the best experience. We would love the opportunity to make things right. Please reach out to our support team by emailing support@nomorobo.com. Our team is standing by and readily available to answer any questions about Nomorobo Max and how to properly use the app's many call screening/blocking features. Nomorobo Max screens and analyzes all unknown callers, sending you a real time notification with call screening audio, so you know exactly who is calling. From there you can answer the call, send to voicemail, or hang up. You can also utilize custom allow and block lists, giving you full control over your phone again. -Nomorobo

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! I signed up for the free trial but cancelled it after a few days because my robo calls INCREASED significantly right after signing up.

Date of experience: September 02, 2024

Nomorobo logo

Reply from Nomorobo

Sorry to hear this. Please reach out to our support team at support@nomorobo.com. We'd love the opportunity to make things right. -Nomorobo

Advertisement
Rated 1 out of 5 stars

They only care about money

They only care about money, nothing else. If you have a normal question, they will ignore it and ask about which services you use or which services of nomorobo you want to set up, if the question is not about money, they ignore you instantly. And yes I am from the U.S., it says BE/Belgium for my profile because I use VPN.

Date of experience: August 25, 2024

Nomorobo logo

Reply from Nomorobo

Hi There - please reach out to our support team by emailing support@nomorobo.com. We'd love the opportunity to make things right. Nomorobo offers multiple products: Landline, Mobile Basic, Mobile Max, and options for iPhone vs Android. The first step to troubleshooting any issue to determine which product you are using. Please know our landline service is FREE, and our paid mobile apps always come with a free trail period. We don't ask for a cent unless the customer is happy and genuinely wants to continue service. -Nomorobo

Rated 1 out of 5 stars

NoMoRobo is a joke.

NoMoRobo is a joke.
It used to be completely functional in connection with Frontiers Communications Digital Phone service. Not anymore. Frontiers' doesn't allow for NoMoRobo to Simultaneous Ring with any numbers anymore, especially with NoMoRobo's assigned number to prevent spam calls.
In addition, their Dashboard reporting system is totally worthless. I have entered the same 3 numbers that are spam and robocalling numbers over a 2-3 month period. They do not process the requests at all...and still allow the numbers to go through.
I would recommend either NoMoRobo to shut down and close up shop or actually manage their sites and systems accordingly to provide the service they initially sought to do.
It started going downhill about 2-3 years ago and has been declining ever since.
Plus, It doesn't matter if you attempt to contact their customer service/or troubleshooting team - they never reply back.
Don't Waste Your Time with NoMoRobo !!!!!

Date of experience: July 01, 2024

Nomorobo logo

Reply from Nomorobo

Hi There - please accept our apologies for the issues you've experienced. Our goal is to provide a FREE service that aims to solve a massive nationwide problem. We would love the opportunity to make things right for you. Please consider emailing our support team at support@nomorobo.com. Frontier is indeed a supported phone carrier, and we would like to walk you through the setup process to ensure your phone gets the best protection available. -Nomorobo

Rated 3 out of 5 stars

Nomorobo worked OK and did block some…

Nomorobo worked OK and did block some spam calls. But often it didn't and I added those numbers to the blocked list. However I noticed a couple of weeks ago that my phone did not ring or show any indication of an incoming call, but the call did get sent to voicemail. I also noticed the Nomorobo icon changed. I bought a new phone and will keep two numbers for a short time. Today I uninstalled Nomorobo on my old phone and now it will ring. I don't know why but I suspect Nomorobo put an update out and I was not aware of that. So now I have two working phones. I will also uninstall it on my new phone, I don't need more problems.

Date of experience: July 07, 2024

Nomorobo logo

Reply from Nomorobo

Hi - Thanks for leaving a review. Sorry to hear things aren't working up to our standard. We would love the opportunity to make things right. Please reach out to our support team by emailing support@nomorobo.com. -Nomorobo

Rated 1 out of 5 stars

Horrible company with a non working…

Horrible company with a non working product!

Date of experience: April 18, 2024

Nomorobo logo

Reply from Nomorobo

Thanks for your review. This is not what we like to hear. Please reach out to our support team by emailing support@nomorobo.com. We would love the opportunity to make things right. -Nomorobo

Advertisement
Rated 1 out of 5 stars

I wish nomorobo worked

I wish
• Nomorobo worked - there is no slow down in the number of spam calls
• had a way to show me the numbers I requested to be blocked
• had a way to show me the actual time and numbers blocked on my behalf

Date of experience: December 17, 2023

Rated 1 out of 5 stars

It simply doesn't work!

I don't understand why it's still likely that I get SPAM calls, but I'm missing calls from people on my contact lists. This is a useless, frustrating app!

Date of experience: December 14, 2023

Rated 1 out of 5 stars

Useless

I recently spent hours enabling my phone with support help from Frontier. The first call was screened and then nomorobo hung up before my answering machine engaged. The recording says"goodby" or something like that. I sent an email to nomorobo and was directed to disable it. Gee thanks for nothing. I send another email with a suggestion for improvement, no response. I disabled it.

Date of experience: December 10, 2023

Rated 1 out of 5 stars

Observation:

Observation:
Google your own phone # to note if/when NOMOROBO may have issued either a WARNING RE: your phone #; and/or, made up a QUOTE you supposedly made about their service on a specific date. These possibilities were/are real & we have NEVER BEEN A NOMOROBO CUSTOMER.

Date of experience: November 15, 2023

Advertisement
Rated 1 out of 5 stars

nomorobo doesn't appear to work

Unfortunately, nomorobo does not appear to block numbers, even though I "Report a number" several times on the website. If they could block reported numbers, it would be nice if users could see what numbers are "blocked", so they could have some assurance they are not just wasting time.
In case you don't know, spammers "spoof" the caller id on your phone. I'm afraid the only real option is to turn the phone ringer off and let callers leave a message.

Date of experience: November 13, 2023

Rated 1 out of 5 stars

Useless service run by useless people

Garbage service that literally does nothing to stop robocalls. I reported 10 numbers a week that got through manually, no response other than "keep reporting" and they still never improved a thing. Blocking the area codes the scammers keep spoofing from was much more effective than these bozos could be in a hundred years. Not perfect, but at least there's a difference at all.

Date of experience: November 09, 2022

Rated 1 out of 5 stars

Nomorobo failure

Not much to say except Nomorobo doesn’t work! Didn’t block a single call. Reported an issue to support, followed up with an email letting them know it was sent as requested and after two weeks they tell me they never Received it. Waist of money, waist of time.

Date of experience: October 30, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look