Ninjacators LLC Reviews 751

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the products offered, highlighting their quality and effectiveness. The customer service team receives high praise for their helpfulness and efficiency in resolving issues. People appreciate the solutions provided by the company, which meet their needs effectively. Consumers also feel they are getting excellent value for their money. Many reviewers specifically commend individual team members for their exceptional support and expertise. While opinions on artificial intelligence are varied, the overall sentiment towards the company remains highly positive, with reviewers consistently expressing satisfaction with the services and support they receive.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

I just retired and starting to get more involved in the Futures markets. Ninjacator has a wide variety of indicators I use. I specifically like Josh and Richards True Fibonacci auto draw tool to give... See more

Company replied

Rated 5 out of 5 stars

Four weeks ago I signed up for Christian's Blackbeard program. I liked the idea of having bots trade for me while I m at work. Reality is, there is a decent learning curve (which Christian mention fro... See more

Company replied

Rated 5 out of 5 stars

Using the True Fibonacci as a market sentiment tool to adjust my bot portfolio worked out very well for me this month. I m eager to see if I can keep that up in the coming months. But the concept is v... See more

Company replied

Rated 5 out of 5 stars

I have been a member of Futures Edge for a long time now. With the excellent daily instruction from arguably two of the best traders in the industry, Josh Martinez and Richard Jordan, I have become a... See more

Company replied


Company details

  1. #125 of 315 best companies in Software Company
  2. #36 of 70 best companies in Software Vendor

Written by the company

Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida. Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge. All based on our combined 70 years of successful institutional and retail trading experience.

🌟 NINJACATORS EXCLUSIVE PROMOTION 🌟

Written by the company

🚀 Leading the Way in NinjaTrader® Innovations 🚀
🔸 A Legacy of Excellence: Founded in 2008, Ninjacators reigns as America's top NinjaTrader® Innovator. Recognized globally as the #1 Seller of NinjaTrader® Indicators & Strategies, our impact resonates across the trading community. 🔸 Trust of 50,000+ Traders: We don't just offer tools; we offer a legacy of trust, with over 50,000 traders entrusting their trading journey to our expertise on the NinjaTrader® platform. 🔸 450+ Innovative Indicators: Navigate the complexities of market trends with our vast collection of over 450 state-of-the-art indicators, designed to give you the competitive edge. 🔸 100 Unique Strategies: Dive into trading with confidence, leveraging our arsenal of nearly 100 meticulously crafted plug-and-trade strategies that assure both simplicity and efficacy. 💡 Join the Future of Trading! Experience unparalleled innovation and stay consistently ahead in the dynamic world of trading. With Ninjacators, your trading aspirations are not just dreams; they are achievable milestones. 🔥 Act Now! Dive deep into the world of trading with the best in business. Your prosperous trading journey starts here! 🔥

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

751 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Four weeks ago I signed up for…

Four weeks ago I signed up for Christian's Blackbeard program. I liked the idea of having bots trade for me while I m at work. Reality is, there is a decent learning curve (which Christian mention from the beginning). The program is very well designed and there are a lot of users who are doing very well with it. But after evaluating it I can't just make the time to get properly out of the gate with it. Therefor, I asked for a refund for now, but I m planning to be back in the fall when I have more time. They honored the refund policy as they promised. High integrity company that stands to their word. Its rare theses days. I will be back.

Date of experience: June 03, 2025

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Reply from Ninjacators LLC

Hi Emily,
 
Thank you so much for sharing such a thoughtful and transparent review of your experience.
We appreciate you giving the Blackbeard program a try and we completely understand that mastering a comprehensive trading system requires a significant time commitment. We are glad you recognized that the program is well-designed, and your kind words about our integrity and our commitment to honoring our promises mean a great deal to us.
As you noted, there is a learning curve, which is why the program includes weekly live classes and trading sessions to help users learn to deploy the bots effectively.
We are delighted to hear you plan to return in the fall. 
We will be here ready to welcome you back and support you on your trading journey whenever you are ready.
 
All the best,
The Ninjacators Team

Rated 5 out of 5 stars

Exceptional customer service

I have had positive experiences overall with Ninjacators but would like to commend Cheryl G in particular for her exceptional customer support. She has assisted me several times over the past couple of years, and on each occasion has helped solve a problem or answer a question in an efficient, professional, and customer-friendly manner.

Date of experience: July 02, 2025

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Reply from Ninjacators LLC

Hi E A,
 
Thank you for taking the time to share your positive feedback!
We are so happy to hear that you have had positive experiences with us and would like to specifically thank you for recognizing Cheryl G. for her exceptional customer support. Our team prides itself on providing friendly and prompt service, and we are delighted that Cheryl's efficient, professional, and customer-friendly assistance reflects that commitment.
We will be sure to pass along your high praise to her.
Your success is what motivates our team, and we are grateful to have you in the Ninjacators community!
 
Best regards,
The Ninjacators Team

Rated 4 out of 5 stars

Absolutely 💯

Absolutely 💯

Date of experience: July 02, 2025

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Reply from Ninjacators LLC

Hi Mason,
 
Thank you for the fantastic review!
We are thrilled to see you are having a 100% positive experience with us. 
Your support means the world to our team.
We appreciate you being a part of the Ninjacators community!
 
All the best,
The Ninjacators Team

Rated 5 out of 5 stars

Using the True Fibonacci as a market…

Using the True Fibonacci as a market sentiment tool to adjust my bot portfolio worked out very well for me this month. I m eager to see if I can keep that up in the coming months. But the concept is very powerful and it is simple enough for me to do. Before I always struggled with it. Thanks Josh and Christian for coming up with that idea.

Date of experience: June 05, 2025

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Reply from Ninjacators LLC

Hi Kiera,
 
Thank you for sharing your fantastic experience with the True Fibonacci tool!
We're so glad to hear that using it as a market sentiment tool to adjust your bot portfolio has worked out so well for you this month. 
It's especially rewarding to know that the concept is both powerful and simple enough for you to apply, particularly if you have struggled with it in the past.
We will be sure to pass your thanks along to Josh and Christian. 
Your success in creatively combining our tools is what inspires our team.
We appreciate you being a valued member of the Ninjacators community and wish you continued success in the coming months!
 
All the best,
The Ninjacators Team

Rated 5 out of 5 stars

FIVE START SUPPORT ALL THE WAY

FIVE START SUPPORT ALL THE WAY. YOU GUYS ARE AWESOME.

Date of experience: May 30, 2025

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Reply from Ninjacators LLC

Hi Gracie,
 
Thank you for the fantastic five-star review and your kind words!
We are absolutely thrilled to hear you feel that way. 
Our team prides itself on providing friendly and prompt service, and knowing that you had an awesome experience truly makes our day.
We appreciate you being a part of the Ninjacators community!
 
All the best,
The Ninjacators Team

Rated 5 out of 5 stars

Abi is awesome and super friendly

Abi is awesome and super friendly. She helped me download the Quantum Edge tool in no time. Love her energy!

Date of experience: May 28, 2025

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Reply from Ninjacators LLC

Hi Exie,
 
Thank you for taking the time to share your positive feedback!
We are so happy to hear that Abi provided an awesome and super-friendly experience while helping you download your Quantum Edge tool. 
Our team prides itself on providing friendly and prompt service, and we are delighted that we could make the process simple for you. 
We will be sure to pass along your praise to her.
Thanks again for being a part of the Ninjacators community!
 
Best regards,
The Ninjacators Team

Rated 5 out of 5 stars

Richard Jordan is the best teacher I…

Richard Jordan is the best teacher I ever had. He is so patient with the entire Futures Edge group and every day I learn something new.

Date of experience: May 30, 2025

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Reply from Ninjacators LLC

Hi Leah,
 
Thank you for the thoughtful and detailed review! 
We're thrilled to hear about your positive experience as a member of Futures Edge.
It's fantastic that Richard's patient instruction is helping you learn something new every day. 
We will be sure to pass your high praise on to him.
Your success is what motivates our team, and we are grateful to have you in the Ninjacators community!
 
All the best,
The Ninjacators Team

Rated 5 out of 5 stars

Yo..

Yo, Michael hooked me up big time! My Elliott Wave indicator was all messed up, and now it’s running perfectly. Thanks, man!

Date of experience: May 29, 2025

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Reply from Ninjacators LLC

Hi Curtis,
 
Thanks for the awesome review!
We are delighted to hear that Michael was able to help you get your Elliott Wave Pro tool running perfectly. 
Our goal is not just to solve technical issues, but to empower our traders.
We will be sure to share your kind words with Michael. We appreciate you being a part of the Ninjacators community!
 
All the best,
The Ninjacators Team

Rated 5 out of 5 stars

Ninjacators support team are…

Ninjacators support team are superheros! They helped me figure out where to find my subscriptions and saved me so much time. Someone get them capes!

Date of experience: May 29, 2025

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Reply from Ninjacators LLC

Hi Rachael,
 
Thank you so much for the fantastic "superhero" review! 
We are absolutely thrilled to hear about your experience with our support team, and we will be sure to pass along your kind words—and the request for capes.
Our team prides itself on providing friendly and prompt service, and we are delighted that we could help you find your subscriptions and save you time.
Thanks again for being a part of the Ninjacators community!
 
Best regards,
The Ninjacators Team

Rated 5 out of 5 stars

I got the book you guys send me and…

I got the book you guys send me and read it in one weekend. This is very inspiring and I had no idea. Thank you very much!

Date of experience: May 28, 2025

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Reply from Ninjacators LLC

Hi Joseph,
 
Thank you for taking the time to leave such a wonderful review!
We are so thrilled to hear that you enjoyed the book and found it inspiring. Our goal is not just to provide trading tools, but to empower our traders, and it is fantastic to know the book had such a positive impact.
We appreciate you being a part of the Ninjacators community!
 
All the best,
The Ninjacators Team

Rated 5 out of 5 stars

I like the daily motivational text…

I like the daily motivational text messages I get from Josh every morning. That motivates me every single day I trade. What a great idea. Please never stop sending those!

Date of experience: May 28, 2025

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Reply from Ninjacators LLC

Hi Patrice,
 
Thank you for taking the time to share your wonderful feedback!
We are thrilled to hear that you enjoy the daily motivational text messages from Josh and that they help motivate you every single day you trade. 
Your success is what motivates our team, and it is fantastic to know that this has become a valuable part of your routine.
We will be sure to pass your high praise on to him. And do not worry, we have no plans to stop!
We are grateful to have you in the Ninjacators community.
 
All the best,
The Ninjacators Team

Rated 5 out of 5 stars

It took a while but not that you guys…

It took a while but not that you guys released the auto fib trader, I must say, it was worth the wait. It shaved hours of manual trading from my agenda and it works great. One recommendation: I would like to have a better control center for it as I use it in differtn markets at the same time. Something that could give me one dashboard that shows all the trades and upcoming possible trades.

Date of experience: May 22, 2025

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Reply from Ninjacators LLC

Hi Maorie,
 
Thank you for your fantastic review and for your patience! 
We are so glad to hear the True Fibonacci system was worth the wait and is already working great to save you hours of manual trading.
We also want to thank you for your recommendation. 
The idea of a central control center or dashboard to view all current and upcoming trades across different markets is excellent feedback. 
We are always looking for ways to improve our tools, and suggestions like yours are incredibly valuable to our development process. 
I will be sure to pass your thoughts along to our product team for their consideration.
Thank you again for helping us make our products better. We are grateful to have you in the Ninjacators community!
 
All the best,
The Ninjacators Team

Rated 5 out of 5 stars

I love the Blackbeard contests

I love the Blackbeard contests. It holds me accountable of how I use the bots and it also great to see what results other users achieve.

Date of experience: May 26, 2025

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Reply from Ninjacators LLC

Hi Frank,
 
Thank you for the fantastic review!
We're so happy to hear that you love the Blackbeard monthly trading contests. 
You have perfectly captured two of the main reasons we host them: to provide accountability and to help foster a strong community where traders can see each other's results and improve together.
It is wonderful to know that you are finding this so valuable. We appreciate you participating and being a part of the Ninjacators community!
 
All the best,
The Ninjacators Team

Rated 5 out of 5 stars

Bill didn’t just fix my bot

Bill didn’t just fix my bot, he gave me tips on optimizing my process to avoid future issues. This guy knows his stuff!

Date of experience: May 26, 2025

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Reply from Ninjacators LLC

Hi Danielle,
 
Thank you for leaving such a great review!
We are delighted to hear about your positive experience with Bill. 
It's fantastic to know that he not only fixed your bot but also took the time to provide tips to help you optimize your process for the future. 
Our goal is not just to solve technical issues, but to empower our traders.
We will be sure to share your kind words with Bill. 
We appreciate you being a part of the Ninjacators community!
 
All the best,
The Ninjacators Team

Rated 5 out of 5 stars

I just retired and starting to get more…

I just retired and starting to get more involved in the Futures markets. Ninjacator has a wide variety of indicators I use. I specifically like Josh and Richards True Fibonacci auto draw tool to give me market direction and sometimes even trade entries. For entries I mostly use the Zorro trader and Kyles trend scalper. These tool have made a big difference for me but all the support form Richard, Josh and Kyle make it a solution that I feel very comfortable with. I m getting better every day and I m hoping to keep improving. If you don't use Ninjacators yet, you should give it a try.

Date of experience: May 26, 2025

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Reply from Ninjacators LLC

Hi Elizabeth,
 
Thank you so much for taking the time to share your wonderful and detailed review. 
We are thrilled to hear that you are getting more involved in the futures markets after your retirement and are finding our tools so helpful.
It is fantastic to know that you are having a positive experience with the True Fibonacci auto draw tool, Zorro trader, and Kyle's Trend Scalper. 
Hearing that our tools and, most importantly, the support from Richard, Josh, and Kyle have provided a solution you feel comfortable with is the highest praise we could ask for. Your success and growing confidence are what motivate our team every day.
We will be sure to pass your kind words along to them.
We are so grateful to have you as part of the Ninjacators community and wish you all the best as you continue to improve and find success in your trading journey.
 
All the best,
The Ninjacators Team

Rated 5 out of 5 stars

Abi saved my day

Abi saved my day! I couldn’t log in for hours, and she figured it out in minutes. Someone give her a raise!

Date of experience: May 25, 2025

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Reply from Ninjacators LLC

Hi Nicholas,
 
Thank you for taking the time to share your positive feedback!
We are so happy to hear that Abi provided a super-kind and easy experience while resolving your login issue so quickly. Our team prides itself on providing friendly and prompt service, and we are delighted that we could make the process simple for you.
We will be sure to pass along your praise to her.
Thanks again for being a part of the Ninjacators community!
 
All the best,
The Ninjacators Team

Rated 5 out of 5 stars

Michael helped me debug my Elliott Wave…

Michael helped me debug my Elliott Wave tool and explained everything so clearly, I actually learned something! Thanks a ton!

Date of experience: May 28, 2025

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Reply from Ninjacators LLC

Hi Dianmerry,
 
Thank you for leaving such a great review! 
We're delighted to hear about your positive experience.
Our goal is not just to solve technical issues, but to empower our traders. 
It's fantastic to know that Michael was able to help you debug your Elliott Wave Pro tool and that his explanation was so clear you learned something valuable in the process.
We will be sure to share your kind words with Michael. 
We appreciate you being a part of the Ninjacators community!
 
All the best,
The Ninjacators Team

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