Next Step Auto Sales Reviews 10

TrustScore 4.5 out of 5

4.3

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Company details

  1. Car Dealer
  2. Used Motorcycle Dealer

Written by the company

Quality Used Cars


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Rated 5 out of 5 stars

I purchased a vehicle from Next Step…

I purchased a vehicle from Next Step Auto and everything went great. This was the first time I had bought a vehicle without driving it first. They sent me a video of the vehicle interior and exterior before I bought it. The vehicle was what I was looking for. I live in Arizona and they had to transport it to me from Ohio. Upon receiving the car it was in better shape than what I expected. It was everything the salesman Matt said it would be. The vehicle was in excellent shape and it had been serviced before leaving their business. They are on the up and up. I give them a 5 out of 5 stars. They kept me well informed of everything from start to finish.

Date of experience: January 10, 2025

Advertisement
Rated 5 out of 5 stars

Excellent customer service and easy transaction

The team at Next Step Auto was very professional and easy to work with. My sales rep, Matt, was fantastic, very knowledgeable and not pushy. There were a few items that needed to be done on the car I purchased and they completed them without issue. I will be looking for another car in a year and will definitely consider the dealership again. I would recommend Next Step Auto.

Date of experience: August 28, 2024

Next Step Auto Sales logo

Reply from Next Step Auto Sales

Hello Customer, thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our team professional and easy to work with, and that Matt was able to assist you in a knowledgeable and non-pushy manner. It's great to know that we could address the items on your car to your satisfaction. We truly appreciate your recommendation and look forward to the opportunity to assist you again when you're ready for your next car. If you have any questions or need further assistance, please don't hesitate to reach out. Safe travels!

Rated 5 out of 5 stars

I bought two cars from Next Step Auto…

I bought two cars from Next Step Auto and will definitely recommend this dealer to everyone I know and don't know. Alex, my sales rep, was very professional, knowledgeable, and not pushy. He took into consideration all of my purchase requests and was able to accommodate. The prices are great, and they have a team of mechanics that inspect the cars before posting items for sale. My rating is A+++++ for this dealership.

Date of experience: April 28, 2023

Next Step Auto Sales logo

Reply from Next Step Auto Sales

We're delighted to hear that you're enjoying your new car. Safe travels, and thank you for your business!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, bought my second car from them. Will recommend them all the time.

Date of experience: June 08, 2023

Next Step Auto Sales logo

Reply from Next Step Auto Sales

Your satisfaction is our priority, and we're thrilled to know that you're happy with your decision to buy from us.

Rated 5 out of 5 stars

Next Step Auto Sales is the great…

Next Step Auto Sales is the great place! Best team ever! They go above and beyond to serve all your needs.

Date of experience: June 09, 2023

Next Step Auto Sales logo

Reply from Next Step Auto Sales

We appreciate your positive feedback. It's great to know that our team could assist you in finding the perfect used car.

Advertisement
Rated 5 out of 5 stars

Greatly recommended

Greatly recommended, fantastic service. Recently purchased a vehicle outstanding features. Clean, like new, drives great. Fantastic prices. Would buy again.

Date of experience: October 06, 2020

Next Step Auto Sales logo

Reply from Next Step Auto Sales

Thank you very much please let us know if you need anything in the future.

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look