New Era Debt Solutions Reviews 419

They took the time to understand my situation, create a plan that was affordable and on target with my desire to get the best possible terms with each of my creditors, and will have debt free in less time than originally anticipated. There were some tough negotiations along the way, but they didn't cave to the hardball play that a lot of agencies play. Don't give your creditors any more information than they are legally entitled to, and trust me, they are not entitled to much more than your name and address.

Date of experience: July 02, 2025

Easy to use greg was great

Date of experience: June 05, 2025

I enrolled over $50k of debt with New Era and 4 years later I couldn’t be happier with the results. Debt can easily become all-consuming and ruin your mental health. From the moment I signed on I felt supported, not judged, by the entire team. Not to sound too dramatic, but the relief I felt from not having to deal with constant collection calls, as well as the stress of juggling multiple bills and due dates while living paycheck to paycheck, was life-changing. Anytime I had a question, needed to change a deposit date, or wanted an account update, I received thoughtful and immediate responses. Knowing you are not alone in the struggle makes all the difference. Seriously, let this be your sign to ask New Era for help. You CAN and WILL get out of debt !!!! THANK YOU to the whole team especially Greg Smith, Sarah Harter - and everyone in negotiations. I will continue to enthusiastically recommend New Era to anyone in search of debt relief.

Date of experience: June 01, 2025

I found myself in a huge hole after being with Freedom Debt Relief. New Era was extremely helpful in clearing that all up. They have great communication and customer service.

Date of experience: April 18, 2025

I had a huge debt and decided to go with New Era based on the reviews. New Era supported me throughout the whole process (4 years). Nicole was my mentor and she's amazing! Always responded promptly to my questions, always reassured me.
Greg was my finance expert and he always kept me informed about the progress! I wouldn't be able to get rid of my debds without New Era! Thank you very much for your support!

Date of experience: April 03, 2025

Everyone was very helpful I would recommend NEW Era to anyone. Thank you for all your help

Date of experience: April 10, 2025

Excellent experience

Date of experience: April 01, 2025

In less than one year and a half of signing up with New ERA Debt Solutions, I have settled all of my debts. This is an amazing feeling, and a huge relief off of my shoulders. I now can see the light and know exactly when I will be debt free. I would like to give a big thank you to both Cecy and Jason for explaining all of the figures and doing all of the negotiations with my creditors. I would highly recommend New Era Debt Solutions to anyone trying to get out if debt!

Date of experience: March 26, 2025

They were very helpful from the beginning to the end. They gave me payments that I can afford and got me back on track. Call them 1st before considering filing for bankruptcy.

Date of experience: February 27, 2025

The people who worked with me were nice, easy going and encouraging

Date of experience: February 25, 2025

New Era did exactly what we discussed. No surprises! Communication and customer service was excellent even during an unexpected event. Calls were always returned same day. Hopefully I won't have to do this again but if you do I highly recommend

Date of experience: February 24, 2025

From the very beginning everyone was very helpful and extremely nice. They are always there to answer any questions I had. I would recommend New Era to anyone.

Date of experience: February 19, 2025

This company was straightforward from the beginning about the process and was informative the whole way through. Very thoughtful, kind employees too who are willing to help you with your needs.

Date of experience: January 27, 2025

i started at New Era with Gerry , she had me believing in her and the company from the get go . she was patient , helpful , professional and also very caring . unfortunately she passed away and Jason was my new representative for NEDS . He has been equally great working with me . end result is that i have finished with the program and have saved a ton of money and New Era delivered on all stated goals . honestly this company and Gerry and Jason have been tremendous and i would 100% recommend them .

Date of experience: January 31, 2025

Date of experience: January 13, 2025

Everyone was so helpful and kind. I really appreciate all of the help given to me.

Date of experience: January 03, 2025

This company was great! They kept in constant contact with me through the whole process. I have now completed the program and I’m so glad I did. Nicole and Greg were the best!!!!

Date of experience: January 03, 2025

Easy to work with , good communication

Date of experience: January 06, 2025

I don’t know if another way would have been better to do this. They negotiated a bunch with the creditors

Date of experience: December 17, 2024

New Era help

Date of experience: December 09, 2024