Nerdy Ape Gaming Reviews 17

I cannot recommend this team enough. I came to them with a problem with my PC not starting up, and after trying to trouble shoot over the phone to save me some money and time, I was set up with a repair guy, a plan, and a timeline. He kept in contact the entire process from start to finish, gave me regular updates, and my PC (precious child) has come back to me working better than new. They keep high quality parts on hand to do repairs and everything is priced incredibly well. If I could give more than 5 stars I would.

Date of experience: June 10, 2024

I recently had some major laptop issues that were interfering with everything I would attempt to use, I mean everything. I needed it completely scrubbed. I called Nerdy Ape and Jay made the trip out to my house the same day, with a very reasonable estimate! He made quick work of the scrub and continued to physically clean the inside of my laptop without charging me! Great service I highly recommend!

Date of experience: April 30, 2024

Review:

I recently had the pleasure of working with Jay, a highly skilled computer technician, for a custom PC build tailored specifically for my deep learning projects. From the very start, Jay demonstrated a remarkable level of expertise and commitment to creating a machine that would not only meet but exceed my expectations.

Consultation & Customization:
Jay provided detailed recommendations for the CPU, GPU, memory, and storage options that would best suit my tasks. His knowledge of the latest hardware and how it aligns with deep learning workloads was impressive.

Build Quality:
The build quality of the PC is top-notch. Jay has an evident attention to detail, ensuring that every component is securely installed and optimized for performance and cooling efficiency. The cable management is meticulous, which not only makes the interior look clean but also improves airflow—a critical aspect for maintaining performance during intensive computing tasks.

Performance:
Performance-wise, the PC is a powerhouse. The benchmarks Jay conducted post-build showed that the system is fully equipped to handle complex neural networks and large datasets without a hitch. The GPU and CPU synergy, along with fast SSDs, provide quick data throughput, which is essential in reducing model training times.

Support & Communication:
Throughout the entire process, Jay was incredibly communicative. He kept me updated on the build's progress and was always available to answer any questions I had. After the build was complete, Jay took the time to walk me through the setup and offered advice on maintaining the system for optimal performance.

Overall Experience:
Jay's dedication to his craft and the needs of his clients is evident in the quality of his work. He went above and beyond to ensure that the PC build was not just another assembly, but a fine-tuned machine ready to tackle advanced deep learning tasks. I highly recommend Jay to anyone looking for a custom PC build, especially if you're in the realm of Gaming, AI and deep learning. His service is a rare blend of technical acumen and customer service excellence.

Thank you, Jay, for a job exceptionally well done!

Date of experience: September 01, 2023

Jay at Nerdy Ape Gaming is one Heck of a dude! He helped me complete My build with sourcing me my Asus ROG Strix 4090 White OC GPU when they were sold out almost everywhere. Made it very easy to work with Communication was probably some of the best ive ever experienced in any type of retail / online purchases. Jay reached out to me personally when i had any dire questions and technical support needs.
After receiving my GPU he again personally helped me out with any of my install and build related questions that i had even regarding product i purchased elsewhere. Without a doubt an A++++++++ Rating if i could give more than 5 stars he would gain a 10 Star rating!

Date of experience: March 16, 2023

"I recently purchased a 4090 WHITE STRIX OC GPU from Nerdy Ape Gaming and I couldn't be happier with the product and service I received. First of all, I want to give a shout-out to Jay who helped me throughout the purchase process. He was extremely knowledgeable and patient, answering all my questions and providing valuable insights that helped me make an informed decision.

Lastly, I want to mention how legit this company is. From the moment I contacted them, I felt like I was dealing with a professional and trustworthy organization. The website is well-designed and easy to navigate, and the prices at MSRP. It was to good to be true. Shipping was fast and the product arrived in perfect condition, exactly as described.

Overall, I'm extremely satisfied with my purchase and would highly recommend Nerdy Ape Gaming to anyone looking for high-quality hardware and excellent customer service. Thank you, Jay, and the rest of the team!"

Date of experience: March 01, 2023

Joshua made me experience very enjoyable. Great support and very reliable with building me a PC!

Date of experience: February 02, 2023

I can't express the MOST AWESOME experience I've had with the help I've received from NAG & I'm not even a business customer (yet). I was in a late to start building a new gaming PC for my daughter's 2022 Christmas gift. I didn't know what I was doing so I started calling around on Friday 2/23/22 to get help with at cable part x2 that I thought I "needed" to finish this before Christmas morning. Jay was the only friendly one in Lafayette that I was able to get in touch with via phone. I didn't buy anything from him yet he ended up troubleshooting my issues only via phone & a few pics I emailed him! I had this PC build done & up & running perfectly by early Christmas Eve...only about 32 hours after first phone contact with them. Jay did all of this help on the holiday weekend during his time with family & all the things most Americans experience during the major holidays...especially Christmas. He called me on his own initiative to ask how things went & seemed genuinely helpful. He asked if I could send pics of the end product to see what I was able to finish for my daughter for her Christmas. He asked nothing of me by the way of buying anything & said he was happy to help & make sure that I was able to give my daughter this gift on our Christmas morning. Truly amazing & I was able to get this build done despite I had never done this before. Now I'm empowered with the knowledge & confidence that I can build a second one probably with no issues. I plan to do just that hopefully soon. It's good to know you can count on certain folks to help you out in a real bind with apparent real concern. This is a great way to earn people's business! A big salute to Nerdy Ape Gaming! Thanks, again!

Date of experience: December 24, 2022

I was looking for blue light glasses and Jay was so helpful and actually had exactly what I was looking for!! He answered all of my questions and made recommendations for perscription glasses that I will be coming back for!

Date of experience: November 05, 2022

J went above and beyond with my simple order of a PCIE wireless card and did everything to help out with products and even advice for it for best placement options.

Date of experience: November 03, 2022

Last week my PC failed and I needed to find somebody who would make diagnosing the issue and replacing the necessary parts as easy as possible. Luckily I found Nerdy Ape Gaming and they spent so much time to help me pick new parts and narrow down the issue. On top of that, they were able to order the part, get it installed, and get it back to me within a few days after dropping it off with them.

I was honestly surprised with the turn-around and how they would take time out of their day to pick parts, help with questions, and have casual conversations which made me trust their quality and judgement. I also really appreciated the transparency with the terms & conditions they sent over + the tracking info for the part they ordered.

If I need future upgrades or builds I will definitely go to Nerdy Apes first and I'd recommend the same for others!

Date of experience: September 20, 2022

I tried to build my own pc and messed it up. I decided to pay somebody to fix my build and I'm glad I chose Jay. Not only did he fix the build with the parts I had but he recommended some new parts and prevented some future problems.

Next time I build a pc I'll just start with these guys first.

Date of experience: August 24, 2022

Perfect service, owner will answer any product questions night and day. Extensive inventory and pricing in line with the big boys of the industry

Date of experience: July 27, 2022

Helped me a lot with my pc when it wasn’t loading

Date of experience: July 01, 2022

i was having problems with my new build and he went out of his way to help me figure out what was going on and it was quickly fixed. very good guy and cares about people!

Date of experience: May 16, 2022

I needed to upgrade my PC so i looked around online and found this store. I called to check parts and J was very helpful with making sure i knew what i needed for my PC as it's all new to me. He was patiet through all my questions and very quick to respond after i placed y order. Great and friendly service I have and will continue to mention this company to everyone i know who uses a PC.

Date of experience: March 23, 2022