Nelux Reviews 17

Reply from Nelux

Jun 19, 2025

Thank you so much for your wonderful review! 💖
We’re so glad to hear that all of our products exceeded your expectations, especially the lash serum and eye patches, knowing how important it is to find gentle and effective formulas for sensitive skin. It means a lot to have your trust, and we’re excited to share more new products with you very soon!

Warm regards,
Nelux Team

Reply from Nelux

Jun 19, 2025

Thank you so much for your wonderful feedback!
We’re so happy to hear how much you’re enjoying the lip plumper, blush, and eye patches. We love that you described the plumper as “spicy but worth it” — exactly the effect we’re going for! 💋
Your kind words mean a lot to us, and we’re thrilled to be part of your beauty and self-care routine.

Warm regards,
Nelux Team

Reply from Nelux

Jun 19, 2025

Thank you so much for your amazing review! 💖
We’re thrilled to hear you’re loving all three products, especially the color-changing blush, our hydrating eye patches, and the lash serum. We love that tip about putting the patches in the freezer, such a great way to boost the refreshing effect! ❄️✨

We’re so happy to be part of your beauty routine. 💫

With love,
Nelux Team

Reply from Nelux

Jun 19, 2025

Thank you so much for your lovely review!
We’re thrilled to hear you’re enjoying all three products — especially the lip plumper! It means so much to know they’re making a difference in your routine. Wishing you a glowing summer ahead! ☀️

Warmly,
Nelux Team

Reply from Nelux

Jun 4, 2025

Hi Dina,

Thank you so much for sharing your experience, we’re thrilled to hear the Lip Plumper worked so well for you! 💖 You’re absolutely right: everyone’s skin can react differently, and we’re glad it gave you that perfect warm tingle and noticeable results without discomfort.

Your feedback helps others see that not every reaction is the same, and we really appreciate you taking the time to share a balanced and honest perspective.

We’re so happy to have you as part of the Nelux community, thank you for sticking with us! 💋

— Nelux Team

Reply from Nelux

Jun 4, 2025

Hi Cheryl,

We’re truly sorry to hear about your experience with our Lip Plumper. While a tingling or warming sensation is expected due to the active ingredients that stimulate circulation for a fuller effect, the level of discomfort you described is certainly not what we want any of our customers to feel.

Everyone’s skin reacts differently, and it sounds like this formula was too intense for you — even without sensitive skin. We genuinely regret that it left such a negative impression and that the results didn’t feel worth it to you.

Thank you again for your feedback — it helps us grow and improve.

Warmly,
Nelux Team

Reply from Nelux

Jun 3, 2025

Hi Lisa,

Thank you for your honest feedback, we’re truly sorry to hear that your experience with our Lip Plumper was uncomfortable. Our formula is designed to create a tingling, warming sensation as it stimulates circulation for a fuller look.

Reactions can vary depending on individual sensitivity, and it sounds like this product may have been too intense for your skin. We appreciate you giving it a try and would love the chance to make it right, please feel free to reach out to our customer care team at info@neluxcosmetics.com so we can assist you directly.

Your comfort and satisfaction are very important to us, and we’re always here to help. 💖

— Nelux Team

Reply from Nelux

May 16, 2025

Hi Robin,

Thank you so much for your amazing feedback! We’re beyond happy to hear that all three products — the lash serum, Black Tea eye patches, and Hyaluronic Lip Plumper — have impressed you!

It truly means a lot to us that you noticed the care we put into our ingredients and packaging. And yes — chilling the eye patches is such a pro tip! We love that cooling, depuffing effect too.

We can’t wait to have you back for your next order. Thanks again for the love and support! 👏💗

With love, Nelux Team

Reply from Nelux

May 16, 2025

Hi Naomi,

Thank you so much for your lovely review! We’re thrilled to hear you’re seeing such great results with the lash serum — and how wonderful that you shared it with your mum for Mother’s Day, too!

We’re also so happy you’re loving the new lip product. It’s amazing to know Nelux made such a positive impression — your kind words truly mean the world to us. 🥰

Thanks again for the support and recommendation — we can’t wait to keep surprising you!

With love, Nelux Team

Reply from Nelux

May 16, 2025

Hi Leike,

Thank you so much for your amazing review! We’re truly honored to hear that the serum has made such a difference in just 8 weeks — longer, darker lashes and tons of compliments? That’s exactly what we love to hear! 🥰🥰

We’re so grateful for your support and for sharing the love. Keep shining — and thank you for being part of the Nelux community! ❤️

With love, Nelux Team

Reply from Nelux

May 16, 2025

Hi Lily,

Thank you so much for sharing your experience! We’re so happy to hear that after the damage from extensions, our serum has helped your natural lashes grow back beautifully. 🤩👏

It’s amazing what a little consistency (and the right formula!) can do — and we’re honored to be part of your lash recovery journey.

With love, Nelux Team