I think I had the best team assembled. I would like to give thanks to Melissa J, Abbie M, Bentley S, and Sandey T, for the exceptional experience purchasing a new home. From the start communication wh... See more
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My family and I recently purchased an out of state home and used Neighbors Bank as our lender. From start to finish the entire team was professional, knowledgeable, pleasant and very kind. Our purchas... See more
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I would highly recommend Neighbors Bank for your house loan, they are amazing at what they do. Our loan officers Kolby was fantastic! He's incredibly knowledgeable and always had an answer for every q... See more
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Neighbors Bank was so easy to use from the start. The initial inquiry forms were easy to fill out and response was quick. Once we got started, the website and to do task lists made the whole process s... See more
Company details
Written by the company
At Neighbors Bank, we believe friendly, personal service is every bit as valuable to your homebuying process as our mortgage expertise. We specialize in low down payment loans and help you evaluate all of your mortgage options to find the best fit. You can get to closing quickly and efficiently with an experienced team on your side. Neighbors Bank is an Equal Housing Lender Member FDIC. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com) NMLS #491986. (www.nmlsconsumeraccess.org).
Contact info
3621 Discovery Parkway Suite 115, 65201, Columbia, United States
- 1-833-514-4190
- welcome@neighborsbank.com
- neighborsbank.com
4.7
Excellent
406 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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First time home buyer and they made the…
First time home buyer and they made the process smooth for me!
Date of experience: June 20, 2025
Home buying experience
The team I worked with at Neighbors bank done an excellent job at helping me and my wife throughout the whole process of buying a home. They made the process very easy for our first time buying a home. We definitely would recommend them to help with your buying a home. Alex and Bre
Date of experience: June 20, 2025
Melissa J and Abbie M
Melissa J and Abbie M were
Awesome to work with! Very helpful and answered all questions to a tee!
Date of experience: June 16, 2025
Helpful Loan Team
My Loan Officer, Melissa and my Loan Coordinator, Abbie. Were super helpful during the entire process. I could always get ahold of either of them if the occasional problem were to arise. Rarely did I have any issues, it was such a smooth and easy process!
Date of experience: June 17, 2025
I was stuck paying rent which meant I…
I was stuck paying rent which meant I was paying someone else's mortgage.The thought of buying a home seemed out of reach but I contacted neighbors bank online and was paired with Melissa and Abby whom I couldn't have been happier to have on my team.
I'm a carpenter so computer stuff really isn't my friend but I had no need to be worried Melissa and Abby walked me through everything and never got frustrated with me instead they taught me how to obtain save and share the information needed for the process. I highly recommend neighbors bank and you too may be lucky enough to work with Melissa and Abby
Date of experience: June 13, 2025
First Time Home Buyer - Amazing Experience
As a first time home buyer I didn’t know how to start looking for a mortgage to buy my own home. The whole team at Neighbors Bank were very ready to assist. They did it in a very professional way. I wanted to take my time doing this because I didn’t want to make mistakes in this very important decision in my life. We worked together at my pace. Now I am a very proud owner of my home! Thank all so much!
Date of experience: June 09, 2025
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Incredible team
Incredible team. Made the process so easy and stress free. Very thankful!
Date of experience: June 09, 2025
Thank You
From start to finish Jessica and the team met obstacles with solutions and helped us pivot when needed all while being communicative and personable. We weren't able to go our original route with them with USDA but that turned into them providing other solutions that ultimately met all of our needs and solved our concerns. I landed on them by chance when searching for a USDA lender and am so glad I did. There were times towards the end where it was a bit difficult to get in touch/playing phone tag and that can be expected. I think we needed to align more on the best mode of communication since there was two of us and two of them and it could get shuffled around a bit. I do want to shout out Jessica S. specifically though. She has been one of the best people I could work with in a long time. She was professional, personable, empathetic, and a go getter. I really appreciate her attention to detail and her creativeness in solving problems.
Date of experience: May 15, 2025
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From start to finish it was a smooth…
From start to finish it was a smooth process. Monica, Rob. and Mariah help me with the whole process. Would recommend
Date of experience: May 28, 2025
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Our family worked with Holly Bernal on…
Our family worked with Holly Bernal on our new home purchase as we were in the process of selling our current home "For Sale By Owner." Holly not only did awesome on our new home purchase, but she answered questions I had on the sale of our home, since it was our first time selling by owner. The process was fast and easy and she offered very professional advice through the entire process. I will recommend her moving forward to anyone and everyone I know that is seeking a home loan.
Date of experience: May 15, 2025
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First time buy
The whole process for my first buying experience through Neighbors Bank was easy and quick. Everyone at the bank were great!
Date of experience: May 23, 2025
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Great experience all around!!
Joey and Julia were wonderful to work with!! This was my first time buying a home and they made it so easy!! Always there to answer any questions or advise on anything needed!! I had a great experience the whole way from start to close!!
Date of experience: May 23, 2025
Melissa the loan officer and abbie the…
Melissa the loan officer and abbie the loan coordinator did such a great job in helping this new homeowner. I could not recommend these two wonderful and helpful people to anyone that is looking to be a homeowner they sure made the process of buying property easy and weren’t hesitant to answer any questions.
Date of experience: May 19, 2025
Avengers assembled (Neighbors Bank edition)
I think I had the best team assembled. I would like to give thanks to Melissa J, Abbie M, Bentley S, and Sandey T, for the exceptional experience purchasing a new home. From the start communication which is important was remarkable. They were always available when I had issues/questions. Their positivity helped when I was in doubt and over thinking things. They went over things step by step, which was very invigorating, which made the overall experience outstanding. The whole process was easier than I thought it would be. Thanks again!
Date of experience: May 08, 2025
Neighbors Bank was great at helping us…
Neighbors Bank was great at helping us with getting our 1st mortgage. Melissa Janke was extremely helpful the whole time and made the process so easy!! Thank you Melissa!!
Date of experience: April 23, 2025
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Garret was awesome
Garret was awesome. He was there any time I needed him during the process of buying a home.
Date of experience: May 09, 2025
Melissa Janke was a phenomenal!
Melissa Janke was a phenomenal loan officer for our FHA buyer. She had everything ready to close two weeks ahead of schedule, only delayed by the seller’s timeline. Her communication was clear, timely, and professional, ensuring a smooth process. Working with Melissa made the loan experience effortless and stress-free. I’d highly recommend her services!
Date of experience: May 08, 2025
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fast and informative process
Date of experience: May 05, 2025
I have purchased a home before but not like this
I have purchased homes before, but never online and without physically being able to see the people. However, this online was process was a great experience especially working with Mystle and Melissa. I have nothing but the upmost respect for these ladies. They made my home buying experience very pleasant!!!
Date of experience: April 29, 2025
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