Verified
They are so helpful and encouraging! They have fantastic resources that help with plant knowledge ! All our orders have always been top notch quality! L&B Nursery
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I am so impressed with the professionalism of this company and the quality of their plugs. Everything has arrived in beautiful shape and obviously packaged with care. By far the highest quality we hav... See more
Company replied
WE lost a total of 452 out of 800 some were missing, some had the dirt in the cell but no plant, then most arrived dead or burn up it look like. Costumer service on the other hand was the best i hav... See more
Company replied
Order shipped later than anticipated but customer service was kind and helpful. Shipping box arrived in good condition. The handler clearly had tipped the box upside-down. Half of the plugs in each tr... See more
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Company details
- #1 of 2 best companies in Wholesale Plant Nursery
Information provided by various external sources
A wholesale starter plant company with more than 40 years of service supplying rooted plugs and unrooted cuttings to the greenhouse industry.
Contact info
Forest Drive 4205, 28079, Indian Trail, United States
- 800-436-6248
- orderinfo@ncfarmsinc.com
- ncfarmsinc.com
4.5
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Verified
NC Farms
They are so helpful and encouraging! They have fantastic resources that help with plant knowledge ! All our orders have always been top notch quality!
L&B Nursery
Date of experience: June 19, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants and customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Plants were well packed
Plants were well packed. Only lost 5 plants of nearly 600. It was 100 degrees when they were shipped and arrived healthy.
Date of experience: June 25, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants and customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Dead on arrival
WE lost a total of 452 out of 800 some were missing, some had the dirt in the cell but no plant, then most arrived dead or burn up it look like.
Costumer service on the other hand was the best i have ever seen. I call to explain about my order, and they were very regretful and gave us the option to refill the order or a refund. Costumer service was great, we plan to use them again next spring,
Date of experience: June 25, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are so sorry to hear that you had a bad shipment but are glad that you had a good experience with our customer service! We appreciate your business and look forward to working with you again.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
The flowering kale and flowing cabbage…
The flowering kale and flowing cabbage arrived in very poor condition. Over 1/2 of each are dead, and the rest don’t look very healthy either
Date of experience: June 27, 2025
Verified
Will definitely be back!
We live a bit over 3 hours away, so we drive to pick up our order. When we got there, I was so incredibly pleased with how beautiful the plants were that I asked if we could buy more while we were there. Everyone was super helpful and made it happen! So so impressed and will definitely be back!
Date of experience: June 16, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants and customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Gorgeous plug quality
I am so impressed with the professionalism of this company and the quality of their plugs. Everything has arrived in beautiful shape and obviously packaged with care. By far the highest quality we have received from any company. We will remain loyal customers for years and couldn’t recommend North Carolina Farms more.
Date of experience: June 19, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants and customer service! We look forward to serving you again.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Both shipments had issues
I received two shipments of plugs from North Carolina Farms and both shipments. Either the last shipment was extremely damaged and two trays were completely dead and my first shipment half of my shipment was dead in the box was destroyed as with the second.
Date of experience: June 20, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are sorry to hear that you had a problem with your shipment. We checked with the office and found they set up a replacement for you on June 23rd. We hope that you have a good experience with that shipment.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Great mums and good delivery time.
The plants arrived within 2 days and most of them looked great. The top 2 trays got beat up a bit. The plants were broken in the orange and white mum trays. However all of the plants below them arrived great! I love their mums. They usually grow beautiful and I have been getting them here for over 5 years now.
Date of experience: June 11, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Wonderful plants shipped quickly and…
Wonderful plants shipped quickly and packaged well.
Date of experience: May 12, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
This is not your fault
This is not your fault, but in the shipping half of the plugs were jumbled together and some were broken off. The plugs came out of the holes and since there were several colors in the tray, we have now no idea which plugs are what color. Again, this was not your fault, it happened in shipping.
Date of experience: June 11, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are sorry to hear your box was handled carelessly. We have experienced worsening service by carriers and are trying to improve our packaging to mitigate this issue.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Plants looked very well considering the…
Plants looked very well considering the shipping. Some got flipped out of their cells.
Date of experience: June 05, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience with our plants! We are sorry to hear your box was handled carelessly. We have experienced worsening service by carriers and are trying to improve our packaging to mitigate this issue.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Good Plugs
Product arrived on time and in great shape. There were 2 empty cells in a tray and 3 cells with soil but no plant. Still all good.
Date of experience: June 03, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Plants look great
Plants look great! In shipping they got tipped but they were alright.
Date of experience: June 09, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Health plants, poor shipment handling
Order shipped later than anticipated but customer service was kind and helpful. Shipping box arrived in good condition. The handler clearly had tipped the box upside-down. Half of the plugs in each tray were loose and piled on top of one and other. They survived but was disappointing to see they were not handled with care. Transplanted well, healthy and happy strawberry plugs!
Date of experience: May 29, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! We are sorry to hear your box was handled carelessly. We have experienced worsening service by carriers and are trying to improve our packaging to mitigate this issue.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Got our order in 2 days
Got our order in 2 days. Packed exceptionally well. Cant say enough about this company and their business model! Will be a long term customer!
Date of experience: May 29, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
The company is great
The company is great, sadly the plugs all died in 4 days. Not sure why. 200 plants.
Date of experience: May 31, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience with our customer service but are sorry to hear about your plants. Please contact our office to start a claim if you haven't already.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Verified
Great Supplier
Do a great job. Very friendly. Informative, knowledgeable, onto of you orders. And Good pricing.
Love to come pick up my orders to see other products they have.
Date of experience: May 22, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
The pepper plants were in great shape…
The pepper plants were in great shape and we are hopeful that most of them will succeed.
Date of experience: May 23, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Tough weather / Good people
tough year for vincas.took an extra 5 weeks.the NC farms people (Elizabeth) are great and easy to deal with
Date of experience: May 20, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service! We are sorry to hear about they delay with the vinca.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
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