Verified
I only needed the replacement screws as I misplaced the ones that were sent. They treated me the same as if I was spending thousands of dollars. I would highly recommend them as there products are s... See more
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Verified
Really good product. Did not know it would come unassembled. Almost 3 hours to assemble for a veteran technician. I have never purchased a cabinet before that wasn't fully or nearly fully assembled.... See more
Verified
Easy to find what I needed, easy to order and fast shipping. Received my order today and it was better than I expected. Purchased a 3u vertical wall mount cabinet for a 19 inch Cisco router. Couldn’t... See more
Verified
I ordered a standard part for a non-standard use. Web site was easy to navigate and identify the candidate products. I contacted support via telephone to make a final product selection. Associate wa... See more
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Company details
- #2 of 3 best companies in Computer Networking Center
- #8 of 19 best companies in Computer and Accessories Store
- #4 of 5 best companies in Electrical Wholesaler
- #61 of 107 best companies in Electronics Store
- #4 of 4 best companies in Telecommunications Equipment Supplier
Written by the company
At NavePoint, your project is our priority! We understand the demands of IT and A/V installations and that's why we design all our products with installers in mind. Since 2008, NavePoint has been providing high-quality IT networking and A/V equipment such as server racks, cabinets, shelves and cable management accessories. NavePoint products offer the best value in the industry. Our products are made of superior-grade steel to protect your equipment for years and are easy to install. We offer FREE, same-day shipping on all of our products to lower your cost and help you complete your project on time. Lastly, we provide a 5-star customer experience, every time. If you have any questions, our U.S. based customer service people are here to help. With NavePoint you'll get: - Quality Products - Broad Selection - Easy Installation - Free, Same Day Shipping - Excellent Customer Service
Contact info
859 E Park Ave, 60048, Libertyville, United States
- (888) 505-1363
- CustomerService@NavePoint.com
- navepoint.com
4.4
Excellent
2K reviews
Replied to 7% of negative reviews
Typically replies within 2 weeks
Verified
Outstanding Customer Service
I only needed the replacement screws as I misplaced the ones that were sent. They treated me the same as if I was spending thousands of dollars. I would highly recommend them as there products are sturdy and easy to assemble.
Date of experience: June 25, 2025
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Verified
Great Service
The item's ordered arrived quickly and well packaged.
Prices were good and items well made.
Date of experience: June 06, 2025
Verified
The doors on the 22U unit are *NOT*…
The doors on the 22U unit are *NOT* reversible as advertised. Technically you can flip the door, but the logo will then be upside down and it is etched in the glass, so its not just a sticker that you could peel off. Looks absolutely ridiculous and is a stupid design for as much as these cost.
Date of experience: June 23, 2025
Verified
Verified
Good products, slow refund
Good products, got 2 cabinets from them. Customer service to find a part is hit or miss. In my case, it was a miss unfortunately. Refund process takes a long time. Item received by Navepoint a week ago and still waiting for the refund.
Date of experience: May 30, 2025
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Verified
Great purchase experience.
Web app works perfect. Selection and searching for products was effective.
Date of experience: June 17, 2025
Verified
Really good product that came unassembled
Really good product. Did not know it would come unassembled. Almost 3 hours to assemble for a veteran technician. I have never purchased a cabinet before that wasn't fully or nearly fully assembled.
Live and learn. Would I purchase again? Possibly but not if I didn't have to time to assemble. The quality was VG+.
Date of experience: May 22, 2025
Verified
HATE PAYING SHIPPING
we love Navepoint but having to pay shipping charges, is really bummers.
Date of experience: June 05, 2025
Verified
Super well made product
Super well made product! Quick on-time shipping, just a good shopping experience.
Date of experience: June 05, 2025
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Verified
Verified
Hands down the best customer service!
Some of the best customer service I've experienced!
Date of experience: May 23, 2025
Verified
Verified
It’s a Great Wall mounted data rack
It’s a Great Wall mounted data rack. I ordered one and it was delivered two days later.
Date of experience: April 17, 2025
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Verified
I bought two sets of rack mounts
I bought two sets of rack mounts. One rack mount was great. I built it up. The other rack mount reached without a shelf.
SKU: 00401888
It was out of stock, and the money was returned. I am not able to use the rack mount without the shelf. I asked the help desk when it would be available. However, I was not able to receive a good answer. It was "I am checking".
I need to buy the shelf, otherwise, I need to return the rack mount.
Date of experience: April 15, 2025
Verified
Better than expected
Easy to find what I needed, easy to order and fast shipping. Received my order today and it was better than I expected. Purchased a 3u vertical wall mount cabinet for a 19 inch Cisco router. Couldn’t be happier.
Date of experience: May 02, 2025
Verified
Easy to order
Easy to order, great customer service that answered all my questions and made sure I got the correct replacement part. Arrived quickly.
Date of experience: April 10, 2025
Verified
Excellent quality!
Saw many great recommendations for these cabinets online and decided to take the plunge to install a 12U utility cabinet in the basement of the apartment complex I own. Installation was a breeze and it fits everything securely. Excellent cable management options and good ventilation. I appreciated the free shipping and it was well-packed and undamaged despite some rough treatment during shipping on its way here. If you're a do-it-yourself'er like me, you really can't ask for a better value for the money.
Date of experience: April 26, 2025
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Verified
Stayed on top of the order status
Stayed on top of the order status. Delivered as promised.
Date of experience: April 08, 2025
Verified
Exactly what we needed
Exactly what we needed to hold a small number of switches and a RJ45 punchdown panel.
Strongly built with heavy metal.
Date of experience: April 16, 2025
Verified
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