Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Company details
Written by the company
Natalex Auto is the ultimate destination for unique car accessories. Whether you’re looking to add some flair to your ride with a new emblem or restore an old one, we have a wide selection of stylish emblems, badges, and stickers to choose from. We value your business and are always willing to work with you to find the best solution. We look forward to helping you elevate your car’s style.
Contact info
United States
- +13027037680
- info@natalexauto.com
- natalexauto.com
4.1
Great
9 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Advertisement
False advertisers
False advertisers. Really read the description before you buy. Shipping takes forever. I will not recommend or shop here again! Other reviews I believe are fake.
Order # 25995
Date of experience: June 11, 2025
Reply from natalexauto.com
Dear Nick,
We’re genuinely sorry to hear that your experience with our store didn’t meet your expectations, and we appreciate you taking the time to share your feedback. We value all customer input as it helps us improve every single day. Thank you for bringing this to our attention.
We strive for transparency on our website regarding shipping times, and our support team is always available to clarify any questions before a purchase is made. Therefore, the accusation of “false advertising” feels misplaced.
According to our records, order #25995 was successfully delivered within the stated timeframe and in brand new condition. We also provided assistance on installation and usage. Were you satisfied with the product itself?
We want to assure you that all reviews on our Trustpilot page are from real customers sharing their genuine experiences. We value the honesty and transparency that Trustpilot provides, and we would never engage in any practice that would compromise its integrity.
We’re always here to help. Please don’t hesitate to reach out to us via email or leave a voicemail. We’re happy to assist you in any way we can.
Easy to do business with and provides excellent customer service…they stand by there products
I have bought products for my Audis for several years (carbon fiber pieces, wheel enhancements and interior upgrades). Fit and finish has always been outstanding. I recently ordered and received a set of 4 beautifully machined tire valve stem caps as accents for the wheels of my Audi allroad. One of the caps was manufactured w/o screw-on treads. After a brief email explanation with a customer rep, I received a brand new set of replacements quickly and without question.
Date of experience: June 05, 2025
Reply from natalexauto.com
Hi there! Thanks so much for choosing Natalex Auto. We really appreciate your business and are thrilled we could provide you with great service. We hope to see you back for future purchases and appreciate you taking the time to leave us this awesome review!
Purchase made for my vehicle.
Made an online purchase from Natalexauto.com and it was a very positive experience. Seller was very attentive to my needs and shipped my order out immediately with tracking information. Once I received the item it was exactly as described on the website. Will absolutely do business with this company in the future as long as they continue promoting customer service like this.
Date of experience: May 15, 2025
Reply from natalexauto.com
Hi there! Thanks so much for choosing Natalex Auto. We really appreciate your business and are thrilled we could provide you with great service. We hope to see you back for future purchases and appreciate you taking the time to leave us this awesome review!
Great communication and order exactly…
Great communication and order exactly as expected, thank you!
Date of experience: June 06, 2025
Reply from natalexauto.com
Hi there! Thanks so much for choosing Natalex Auto. We really appreciate your business and are thrilled we could provide you with great service. We hope to see you back for future purchases and appreciate you taking the time to leave us this awesome review!
Advertisement
Great company and great response time…
Great company and great response time as well as delivery ! Highly recommend! Product is beautiful and very well-made. I got a Cadillac metal emblem. ♥️
Date of experience: June 01, 2025
Reply from natalexauto.com
Hi there! Thanks so much for choosing Natalex Auto. We really appreciate your business and are thrilled we could provide you with great service. We hope to see you back for future purchases and appreciate you taking the time to leave us this awesome review!
Great customer service and quality item.
Great customer service. Ordered 4 items very good quality and fair pricing.
One had slight imperfections problem rectified and quick replacement supplied. Tracking updates and speedy delivery.AAA+++ Seller rating.
Date of experience: May 14, 2025
Reply from natalexauto.com
Hi there! Thanks so much for choosing Natalex Auto. We really appreciate your business and are thrilled we could provide you with great service. We hope to see you back for future purchases and appreciate you taking the time to leave us this awesome review!
Love the ithem delever to gcc fast and…
Love the ithem delever to gcc fast and very good quality im so happy thanks a lot 😎🙏🏼
Date of experience: May 10, 2025
Reply from natalexauto.com
Hi there! Thanks so much for choosing Natalex Auto. We really appreciate your business and are thrilled we could provide you with great service. We hope to see you back for future purchases and appreciate you taking the time to leave us this awesome review!
Best customer service
Best customer service. Instant reply to query and instant problem solving. I bought some items from them and had some issue. Resolved instantly. Being from a service industry myself, I can tell that they stand behind what they say.
Date of experience: April 13, 2025
Reply from natalexauto.com
Hi there! Thanks so much for choosing Natalex Auto. We really appreciate your business and are thrilled we could provide you with great service. We hope to see you back for future purchases and appreciate you taking the time to leave us this awesome review!
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.