Nano Hearing Aids Reviews 3,777

TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars
Verified

Hey my plug in hearing aid eeee dinging constantly called for assistance told to replace white thing in aid tried it broke out tool didn’t work at all and they were out of warranty can’t be repaired... See more

Rated 4 out of 5 stars
Verified

Love Nano hearing aids...cust service excellent, but only gave 4 stars due to the left hearing aid quit working after only 2 weeks & although they replaced under the warranty, I had to pay for shippin... See more

Rated 4 out of 5 stars

Nano is my favorite of all brands and I have tried several. it has best fit and design, being narrow and having the volume button off-center so it is not in the way of positioning. With this new secon... See more

Company replied

Rated 4 out of 5 stars
Verified

Overall good product. Had problems learning to insert into ear canal properly, could have used better instruction. Units do not "beep" when turning off/on or adjusting volume as described so it is har... See more

Company replied


Company details

  1. #8 of 9 best companies in Hearing Aid Store

About Nano Hearing Aids

Written by the company

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that. With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.

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Contact info

3.7

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 36% of negative reviews

Typically replies within 2 weeks


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Rated 1 out of 5 stars

Junk

The only reason that I gave them 1 star is because there isn't an option for less stars. Don't waist your money. I purchased these a few years ago and wore them for several weeks following their instructions. After several weeks of hearing like I was in a tin can I put them away. As my hearing worsened I gave them another try. Not much better and one of them stopped working. I contacted Nano for help but their customer service is useless. I can honestly say that I wasted my money on this junk. I wouldn't recommend them to anyone.

Date of experience: September 30, 2024

Rated 1 out of 5 stars

You'll wait for a refund!!!!!!

Got these hearing amplifiers for my dad. They didnt work for him. Requested a refund. They send you through hoops. Sent back 5/19. They said they received on 5/30/25. Called to ask where refund was 0n 6/15/25. They said it takes 12-15 days, not including weekends. Lol. Okay. Just got an email 6/17/25 that I need to be patient and they will send the refund. Smh

Date of experience: June 17, 2025

Rated 5 out of 5 stars
Verified

Excellent quality

Excellent quality, for a reasonable price. The hearing aids fit comfortably, and enhance my hearing, so I can actually understand what others are saying to me. Great product!

Date of experience: May 30, 2025

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Rated 5 out of 5 stars
Verified

Long time customer and still happy.

In April my aids I had purchased in 8/24 were not working properly. I quickly ordered another pair from Nano -since can not do without.When they arrived - then asked Nano to repair my faulty pair. They agreed and I received a replacement pair on June 6 at no cost. Thank you, Nano. Great service.

Date of experience: May 30, 2025

Rated 1 out of 5 stars

Every thing is bad

Every thing. I have bout 2 sets from Nano. My wife lost the first right ear hearingaid. So I bought second set in January. My wife need only right hearingaid. Asked if I could buy two right answer is no.
How ever she said quote we have 2 modles a sales for 197 and cents.
B sales for 297.00. And since you are regular customer we give you 30%.
I said I am interested in purchasing the better one . But when we want to pricing she quoted 397 up the price br 30 % and then want to give me discount 30 % of 397. Sha is practically giving me no discount.
Horrible business tactics
Very bad customer service
Company has no ethics.
They don't care about customer needs
There prices higher then any company in the industry.
Befor you buy Chek other company's
George

Date of experience: June 03, 2025

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Rated 4 out of 5 stars

Best design

Nano is my favorite of all brands and I have tried several. it has best fit and design, being narrow and having the volume button off-center so it is not in the way of positioning. With this new second pair, it is taking a bit of work to calibrate the sound, and I will continue working on it.

Date of experience: May 11, 2025

Nano Hearing Aids logo

Reply from Nano Hearing Aids

Thanks for your feedback Nancy! Should you have any questions or require any assistance with your new hearing aids, please don't hesitate to reach out 24/7 at (888) 310-6266. We appreciate your trust in our product!

Rated 1 out of 5 stars
Verified

I am still waiting to recieve the HAs

I am still waiting to recieve the HAs. Have I been part of a scam?

R. Wiseman

Date of experience: April 28, 2025

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Reply from Nano Hearing Aids

Hi Robert, thanks for your feedback. Our standard free shipping is 5–7 business days and your order was sent on April 28. We are happy to report it should be arriving today. Here is your tracking in case you wish to follow its progress:
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9400111106150574532928
Should you have any questions or require any assistance once your hearing aids arrive, please don't hesitate to reach out 24/7 at (888) 310-6266. Thank you!

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Rated 1 out of 5 stars
Verified

OTC amplifiers should not cost this…

OTC amplifiers should not cost this much but my dad insisted this is what he wanted.

Date of experience: April 28, 2025

Nano Hearing Aids logo

Reply from Nano Hearing Aids

Hi Fredonia, I hope your dad enjoys his new hearing aids. Please get in touch with us when they arrive should you have any concerns or questions at (888) 310-6266. Thank you!

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Rated 4 out of 5 stars
Verified

Nano Hearing Aids

Love Nano hearing aids...cust service excellent, but only gave 4 stars due to the left hearing aid quit working after only 2 weeks & although they replaced under the warranty, I had to pay for shipping to send the broken one back which cost $8.00 and I feel if they wanted defeated one back they could of send a prepaid shipping label after the cost of purchasing the hearing aids to stand behind their product in such a short time of purchase.

Date of experience: January 29, 2025

Rated 5 out of 5 stars

I made my purchase and 5 days later I…

I made my purchase and 5 days later I had my devices. They came with the charger and everything else I needed. Within an hour I was using my hearing aids.
They are so easy to adjust. You can easily adjust after putting them in. I am very pleased with the quality of the devices and the way they work. A very good investment.

Date of experience: February 04, 2025

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