Clear and quick responses. Additionally, they were very polite and helpful. I only had one poor experience, where they ended the chat after just a few minutes while I was trying to find my ticket... See more
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See what reviewers are saying
I had some issues with billing and I got wonderful customer support from Nate, (among other people earlier on). Everything is resolved and Nate went above and beyond to help me! He was friendly, kno... See more
Tech support, Chris (Christian), very helpful and stuck throughout process of restoring my hosted site. I am very grateful for late night support, and would rate 5-stars!
1. Overpriced. They charge $5 less for new domain registrations compared to renewals. Thus they demonstrate they choose to take advantage of returning customers instead of honoring and valuing them... See more
Company replied
Company details
- #48 of 73 best companies in Web Hosting Company
- #20 of 25 best companies in DNS Provider
- #18 of 30 best companies in Email Service Provider
- #146 of 315 best companies in Software Company
- #23 of 32 best companies in Web designer
Written by the company
It all starts with your domain name. Buy affordable domains, build websites, create custom email addresses, get free perks, tools and tutorials, and more. Name.com, a trusted domain registrar since 2003.
Contact info
414 14th St. Suite 200, 80202, Denver, CO, United States
- 720-249-2374
- reviews@name.com
- name.com
4.4
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
great support -- Anthony resolved my…
great support -- Anthony resolved my issue super quickly!
Date of experience: July 06, 2025
Very fast and reliable support.
I waited less than a minute for a response in the support chat. Mr. Anthony responded quickly and answered my questions. He gave me the instructions I needed to resolve the issue. I am very grateful.
Date of experience: July 06, 2025
Verified
Name.com have served me for 20 years successfully I have dealt with Name .com for more…
I have dealt with Name .com for more than 20 years and they have always come up trumps. I have never had a problem with their service in 20 years Thank you Name.com
Date of experience: July 04, 2025
Tech support 5-stars
Tech support, Chris (Christian), very helpful and stuck throughout process of restoring my hosted site.
I am very grateful for late night support, and would rate 5-stars!
Date of experience: July 05, 2025
Verified
Super simple and quick!
Date of experience: July 03, 2025
Verified
NASH was very helpful
NASH was very helpful. I always fear talking to some online agents but this was as though I was talking to someone who really cared about their job and helping me. Class A customer service.
Date of experience: July 05, 2025
Verified
I'm Satisfied
Whatever i was needed, it was gone very smoothlt without any complexity.
Date of experience: July 02, 2025
Clear and quick responses
Clear and quick responses. Additionally, they were very polite and helpful.
I only had one poor experience, where they ended the chat after just a few minutes while I was trying to find my ticket number in my e-mail.
Other than that, purely food experiences.
Date of experience: July 04, 2025
Positive Customer Experience
Emmanuel took the extra time to understand and triage the problem, escalate the issue within technical support, setting expectations around a response, and ensuring nothing else was required.
Date of experience: July 04, 2025
CK is being kindly.
Date of experience: July 04, 2025
NICE!
I had a question about my domain and contacted the online support — the response was quick, professional, and very helpful. The whole process was smooth, and my issue was resolved efficiently. Great customer service, highly recommended!
Date of experience: July 04, 2025
CK is great job
Date of experience: July 04, 2025
I had some issues with billing and I…
I had some issues with billing and I got wonderful customer support from Nate, (among other people earlier on). Everything is resolved and Nate went above and beyond to help me!
He was friendly, knowledgeable, courteous and generous.
Thank you
Date of experience: June 11, 2025
Verified
Good customer service!!!!
Date of experience: July 01, 2025
Thank you Inno for your help with my…
Thank you Inno for your help with my issues with my domain. Very helpful and quick.
Date of experience: July 03, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Emmanuel was very helpful and quick…
Emmanuel was very helpful and quick fixing my google workspace issues.
Date of experience: July 02, 2025
Reply from Name.com
Hey Amanda, it's awesome to hear that Emmanuel was able to help resolve your issues! Thanks for the review! -Name.com
Reply from Name.com
Hello Eric Doerr, thanks for leaving a review and for shouting out CK! -Name.com
Efficient and professional support
Efficient and professional support
I reached out to Name.com support with a concern and was pleasantly surprised by the speed, clarity, and professionalism of their response. It's clear they value their customers and take the time to provide appropriate solutions. A very positive experience overall.
Date of experience: May 02, 2025
Reply from Name.com
Ulderico Martorano, thanks for the review and kind words! -Name.com
Christian clearly explained why the…
Christian clearly explained why the payment was failing! Learned something new today!
Super fast and efficient service, wait time wasn’t bad either!
Give Christian more money! He’s a fantastic representative!
Date of experience: July 01, 2025
Reply from Name.com
Ken D, we appreciate you taking the time to leave us a review and mention Christian's fantastic service! -Name.com
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