Audrey was extraordinary at helping me with my zillion claim. I have my favorite pieces of jewelry insured with them, but I’ve never lost anything. I couldn’t believe how quickly my necklace was repla... See more
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We recently lost a valuable ring, and thankfully we had it insured with Zillion. From start to finish, the process was incredibly easy and stress-free. Their team was understanding, professional, an... See more
I lost my ring on the beach in April and I immediately reached out to Zillion. They walked me through the process and in no time had my replacement ring on order! Julia did a great job at helping us a... See more
After loosing my jewelry, Julia walked me through the process of reporting and filing my claim. Her customer service was excellent. She made sure the process was seamless and communicated with me le... See more
Company details
- #1 of 4 best companies in Jewelry and Watch Insurance Company
Written by the company
Insurance that just clicks. Zillion partners with your retailer to provide exclusive jewelry protection that’s fast, easy, and affordable. We do the heavy lifting with your retailer, saving you time and money without paperwork or hassle, and you get one-click instant protection from your phone. Zillion's coverage is more comprehensive than most homeowners insurance, and protects beyond warranties or care plans. In fact, we provide you with worldwide coverage from loss, theft, damage, or mysterious disappearance. In the event of a claim, Zillion takes care of the repair or replacement with your jeweler - keeping you in the loop. As our customer, you won't be burdened to prove ownership of your item, verify its value, pay a deductible, or negotiate a cash settlement. Our concierge claims are fast and easy, and we take this opportunity to exceed your expectations and remind you why you put your trust in Zillion.
Contact info
1 Marina Park Drive, Suite 1410, 02210, Boston, United States
- (844) 699-4554
- help@myzillion.com
- myzillion.com
Replied to 36% of negative reviews
Typically replies within 2 weeks
Always easy to insure my watches…
Always easy to insure my watches through this company.
Date of experience: July 01, 2025
Quick and easy.
Date of experience: July 05, 2025
Bre’Ann and Karen were quick to respond…
Bre’Ann and Karen were quick to respond and prompt to add additional jewelry to my policy.
Date of experience: July 05, 2025
Very quick and efficient service.
Very quick and efficient service.
Date of experience: June 30, 2025
I am so excited to get my new earrings
I am so excited to get my new earrings. Julia really made the process very simple. I appreciate all she did to help me get them.
Date of experience: July 03, 2025
Easy to initiate the service and the…
Easy to initiate the service and the policy was sent right away.
Date of experience: July 03, 2025
Flawless Experience!
I lost my ring on the beach in April and I immediately reached out to Zillion. They walked me through the process and in no time had my replacement ring on order! Julia did a great job at helping us at every step of the way. My only feedback is that we did not receive a shipping notification from the jeweler, and had a hard time getting this info since zillion puts in the order. I'm so thankful to have my replacement ring just in time for our wedding! HIGHLY recommend zillion
Date of experience: June 11, 2025
I’m new with you but so far very good
I’m new with you but so far very good
Date of experience: July 03, 2025
I was contacted right away in regards…
I was contacted right away in regards to damage to my ring and they made the process of getting it repaired at the jeweler extremely easy. They took care of paying the jeweler directly and I had no issues. Julia was great to work with and advised and contacted me with updates along the way.
Date of experience: July 03, 2025
It was quick and easy to navigate
It was quick and easy to navigate
Date of experience: July 03, 2025
Very helpful customer service and user…
Very helpful customer service and user friendly website.
Date of experience: July 03, 2025
Making it easy!
Josh & the Zillion team made it super easy to obtain coverage for some luxury watches. From initial coverage when purchasing to adding other items, it was a breeze & I have full confidence in the team. Thanks for all the help!
Date of experience: July 03, 2025
I liked the 10 day temporary coverage
I liked the 10 day temporary coverage, and signing up was easy.
Date of experience: July 03, 2025
Easy to insure!
Date of experience: July 03, 2025
I appreciate the quick response time…
I appreciate the quick response time and knowledgeable answers
Date of experience: June 28, 2025
After loosing my jewelry
After loosing my jewelry, Julia walked me through the process of reporting and filing my claim. Her customer service was excellent. She made sure the process was seamless and communicated with me let me know where my claim was in the process. Kudos to Zillion for having Julia on their team.
Date of experience: July 03, 2025
Excellent customer service
Fast response to our inquiry about reimbursement for the damage to my ring.
We were kept informed of the status of our claim which we appreciated.
Date of experience: June 24, 2025
Great experience signing up for their…
Great experience signing up for their services. And I hope not to need them :)
But it’s better to have them and not need it that to need them and not have them.
Date of experience: July 03, 2025
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