Trust Medical Reviews 114

TrustScore 5 out of 5

4.8

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the quick, reliable, and efficient service, especially when needing a doctor's note for work. People highlight the ease and painlessness of the process, the speed of obtaining notes, and the affordability compared to traditional medical visits. The service is often described as a lifesaver, particularly for those unable to visit a doctor's office. Consumers consistently praise the excellent customer service, noting the quick response times and the willingness to help with modifications or errors on notes. Many reviewers mention specific instances where customer service representatives were particularly helpful and efficient. The legitimacy and acceptance of the notes by employers are also frequently mentioned as key benefits.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Trust Medical has been incredibly helpful for me when I’m not feeling well but don’t necessarily need to go to urgent care. Their service is quick, reliable, and makes it easy to get a legitimate doct... See more

Rated 5 out of 5 stars
Verified

Justine was quick to respond and the overall experience with this service has been great. I just got let go from a job that drained me mentally as well as physically, and they were quick to refund me... See more

Rated 5 out of 5 stars

Trust Medical is a company that delivers great and efficient service. Ive used their services plenty of times now with no issues on behalf of my work. Their customer support is quick to help you with... See more

Company replied

Rated 5 out of 5 stars

Very responsive and helped me out by reissuing a note I had requested with the wrong date range at no additional charge. My employer is extremely picky about notes and have rejected Teledoc notes... See more

Company replied


Company details

  1. #10 of 26 best companies in Doctor
  2. #8 of 21 best companies in Home Health Care Service
  3. #8 of 35 best companies in Mental Health Service

About Trust Medical

Written by the company

Trust Medical™ helps people prioritize their health by making it simple and secure to request an authentic doctor’s note online. We believe no one should have to wait days, pay hundreds of dollars, or jump through stressful hoops to get the documentation they need for work, school, or personal recovery.

That’s why we built Trust Medical — a fully virtual health platform that connects you with board-certified doctors licensed in your state. Every note is reviewed and approved by a credential-verified physician and includes:

  • Official letterhead and secure signature
  • Tamper-proof watermark and certificate of signature
  • Doctor’s name, credentials, and medical license details
  • Verification phone number included for employers, schools, or airlines

Our notes are HIPAA-compliant, legally valid in all 50 states, and accepted by employers and schools nationwide. If your note isn’t accepted, we’ll refund you in full.

We’ve helped over 250,000 people nationwide get peace of mind with verified medical excuse notes — usually delivered by email in under 15 minutes for just $29.99. No shortcuts or surprises. Just real doctors and real support.

Need to verify the authenticity of a doctor's note? Our employer verification phone line is available daily from 7AM–11PM EST. If you have any questions, call us at 844-282-2731.


Contact info

4.8

Excellent

TrustScore 5 out of 5

114 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

This Website is awesome they always…

This Website is awesome they always come through every single time and not only do they always come through but they do it quick I always have my note within 30mins and at the latest ever I have it within 3 hours but none the less they are perfect at always coming through and covering you sick days or injury days. I definitely recommend them they are perfect id recommend to anyone who needs something trustworthy and fast and reliable

Date of experience: July 05, 2025

Rated 5 out of 5 stars
Verified

Trust Medical Makes Sick Days Easier

Trust Medical has been incredibly helpful for me when I’m not feeling well but don’t necessarily need to go to urgent care. Their service is quick, reliable, and makes it easy to get a legitimate doctor’s note for work without the hassle of sitting in a waiting room for hours. It’s a great tool for people like me who just need something straightforward and efficient when dealing with minor health issues. I really appreciate the convenience and peace of mind it offers.

Date of experience: June 10, 2025

Rated 5 out of 5 stars
Verified

Great customer service

Justine was quick to respond and the overall experience with this service has been great. I just got let go from a job that drained me mentally as well as physically, and they were quick to refund me right after I got terminated from the same job.

Date of experience: June 26, 2025

Rated 5 out of 5 stars

It’s really easy and fast check off…

It’s really easy and fast check off what’s wrong and and how many days/ u need off and they will send u a doctor note quick literally wishing 5-10mins max and it’s definitely easier and wayyyy cheaper then going and sitting and waiting and paying a arm and a leg for a for traditional doctors appointment/visit will definitely be using them again and the customer service it’s also always good

Date of experience: May 28, 2025

Rated 5 out of 5 stars
Verified

Stellar Experience and Performance!

It was an easy and painless process. I was able to get my work note with no problems and the visit only amounted to $29.99! Even when I needed to make an adjustment on my work note, the online customer service representative was efficient and helpful.

Date of experience: June 16, 2025

Trust Medical logo

Reply from Trust Medical

Hi,

We’re so happy to hear that your experience was smooth and affordable! It’s great to know the process was easy and that our team was able to help quickly with your adjustment. Your feedback means a lot to us!

Thank you for trusting Trust Medical! 💙

Rated 5 out of 5 stars

Trust medical recommend

It was of great help to me I had no insurance to go to an urgent care and with trustmedical i was able to grab a doctor's note for my work highly recommended thank you

Date of experience: June 20, 2025

Trust Medical logo

Reply from Trust Medical

Hi,

We’re so glad we could help you during a time of need! Being able to provide a solution when urgent care or insurance isn’t an option is exactly why we’re here. Thank you so much for the recommendation, it means a lot to us.

Thank you for trusting Trust Medical! 💙

Rated 5 out of 5 stars

Quick and convenient if you need a…

Quick and convenient if you need a doctor's note. I received my note within 24 hours, customer service is quick and responsive. I'd recommend them if you ever need a doctor's note for work.

Date of experience: June 18, 2025

Trust Medical logo

Reply from Trust Medical

Hi Colbey,

Thank you so much for your feedback! We're glad you found the service quick, convenient, and helpful. It’s great to know our customer support and turnaround time met your expectations.

Thank you for trusting Trust Medical! 💙

Rated 5 out of 5 stars

Great and fast experience

Great and fast experience, they adjusted my time no problem!

Date of experience: June 19, 2025

Trust Medical logo

Reply from Trust Medical

Hi Valerie,

We’re so happy we could be there for you when you needed support! It’s great to hear that the process was quick and that any issues were resolved right away. Your peace of mind and job security matter to us.

Thank you for trusting Trust Medical! 💙

Rated 5 out of 5 stars
Verified

This helped me out so much

This helped me out so much! I was unable to get into a physical facility but needed help ensure I would be in good standing with my job. I received my not quickly and when there was an error they fixed it immediately!

Date of experience: June 18, 2025

Trust Medical logo

Reply from Trust Medical

Hi Lenee,

We’re so glad we could support you, and it’s great to hear the note arrived quickly and that our team was able to correct the error right away. We're always here to help you stay in good standing with your job.

Thank you for trusting Trust Medical! 💙

Rated 5 out of 5 stars
Verified

I was completely impressed with their…

I was completely impressed with their professionalism and customer service. Trust Medical exceeded all expectations and went above and beyond in a professional and friendly manner. Everything was authentic I highly recommend over any other company!

Date of experience: June 17, 2025

Trust Medical logo

Reply from Trust Medical

Hi Angel,

We truly appreciate your kind words! It’s wonderful to hear that our team’s professionalism and service made such a positive impact. We’re honored to have exceeded your expectations and are so glad everything felt authentic and supportive throughout your experience.

Thank you for trusting Trust Medical! 💙

Rated 5 out of 5 stars
Verified

They are extremely helpful

They are extremely helpful. They were there for me in when I was sick and needed the additional time.

Date of experience: June 09, 2025

Trust Medical logo

Reply from Trust Medical

Hi,

We’re so glad to hear that! It means a lot to us that we could support you when you needed it most. If there’s ever anything else you need, we’re always here to help.

Thank you for trusting Trust Medical! 💙

Rated 5 out of 5 stars
Verified

Best services

Best services

Date of experience: June 13, 2025

Trust Medical logo

Reply from Trust Medical

Hi Chino,

Thank you so much! We're happy to know you think we're providing the best services! 🙌

Thank you for trusting Trust Medical! 💙

Rated 5 out of 5 stars
Verified

Was really easy and friendly

Was really easy and friendly

Date of experience: June 12, 2025

Trust Medical logo

Reply from Trust Medical

Hi Catrina,

We're so glad to hear that you found the process easy and friendly! 😊 Your positive experience means a lot to us.

Thank you for trusting Trust Medical! 💙

Rated 5 out of 5 stars

Very quick and reliable!

Very quick and easy to get a doctor’s note they’re all legit. Customer service is great they respond quickly and are willing to work with you incase you’re having any issues with the note. I’ve gotten two notes with them so far and they were able to help me when I needed modifications and resolved it fast. My job is pretty strict with notes too so the fact that they accepted it was great. Definitely recommend!

Date of experience: June 10, 2025

Trust Medical logo

Reply from Trust Medical

Hi Josh,

We're so glad to hear you've had a smooth and reliable experience with us! 🙌 Our team works hard to ensure your notes are accurate and accepted, and it's great to know we could meet your needs quickly even with strict job requirements.

Thank you for trusting Trust Medical! 💙

Rated 5 out of 5 stars

Got my note in minutes

Great and fast service, the customer service help to reaccomodate the dates without extra charge, highly recommended it!!

Date of experience: June 08, 2025

Trust Medical logo

Reply from Trust Medical

Hi Belinda,

We're so happy to hear that our team was able to assist you with adjusting the dates at no extra cost! 😊 Fast and friendly service is what we strive for every time.

Thank you for trusting Trust Medical! 💙

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