Mytelehealthclinic Reviews 4

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. I was charged but did not receive any call and after contacting support have still not recieved anything. This is a scam

Date of experience: April 10, 2025

Rated 1 out of 5 stars

Useless and time wasters

Useless and time wasters. I requested appointment to ask for a referral for imaging. We already saw a gp yesterday who said it doesnt look like anything serious and sent us home with a cup for urine sample and movicol advised. Child has behaviour where she complains of stomach-ache once a day and also repeats what she sees in cartoons. Continence nurse thinks its conspitation and to give two different conspitation supplements for a week. For a peace of mind, i asked for an imaging referral, the doctor called and keep talking and talking unnecessarily and I had to ask him if he is going to give me a referral or not as I was bathing my children and the call went for too long unnecessarily. He was probably trying to prolong the appointment to charge for long consultancy. Claimed I should go to the hospital and get checked. She is fine otherwise, playing, no fever etc and been seen physically. I told him I cannot go sit in a hospital with 2 severe autistic children for 7 to 8 hours before being seen and nobody really sees my children and refuses their hospital referral as well. He couldn't even give me a referral. He should have just given me the referral and advised to go to the hospital if things get worse.

Date of experience: April 15, 2025

Rated 1 out of 5 stars

SCAM Telehealth website

I'm pretty sure this website is a scam that I've unfortunately fallen victim to. Made an appointment and waited for a call that never came.
It was created in Arizona, USA but gives building location information in Queensland, Australia.
It asks for your Medicare card details and home address.
The appointment 'booking' website/system is probably also a scam - Halaxy?

Date of experience: February 18, 2025

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