So far looks like a scam. Orders several of the product to take advantage of the discount. It has now been a month. They are very slow to respond to emails. Said there was a shortage but why didn’t t... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Honestly, I am suprised with these reviews. I made an order and everything was ok. Yes, it took a little bit longer to arrive, but nothing terrible (two weeks), product is good and as a person with ch... See more
Got the product two days ago seen a bunch of positive ads on Facebook so I decided to give it a try mixed it with my coffee in the morning and I instantly felt energized and clear minded throughout th... See more
It took over 3 weeks to arrive, I was convinced I'd been ripped off , however when the shilajit arrived today I will say it's excellent quality, it's got the lab results and the only issue I have is t... See more
Company details
- #125 of 140 best companies in Vitamin and Supplements Store
Written by the company
Discover your full human potential & heal your full body all with a single drop of Shilajit 🏔️
Contact info
, , , United States
- mysticshilajit.com
Hasn’t replied to negative reviews
So far looks like a scam
So far looks like a scam. Orders several of the product to take advantage of the discount. It has now been a month. They are very slow to respond to emails. Said there was a shortage but why didn’t they say that when I ordered.
Lots of excuses now promised to send it out and still nothing. Tracking number provided goes to the SHOP app which does not show anything. Looks like it’s from China which was not explained when I ordered. Do not fall for their scam🤬
Date of experience: May 30, 2025
Ordered and received in time
Ordered and received in time, the product Is high quality and literally you feel it's effects in very short time!
Now I ordered again! I'll be back with an update
Date of experience: February 02, 2025
Mystic Heals does not fulfill orders
Mystic Heals does not fulfill orders. Beware.
Ordered May 1, 2025 to take advantage of the shipping offers. May 14 came, no order received. Contacted and they replied with promises to look into the order on May 15. May 23, still nothing. Have reported this company to FTC.
Date of experience: May 23, 2025
Refund Process Was Fast and Easy
I was initially skeptical about Mystic Heals after seeing mixed reviews, but decided to give them a chance. I'm glad I did! Their Shilajit resin is exceptional quality - consistent texture throughout, dissolves completely in warm water, and has that authentic mineral-rich taste. The boost to my energy and focus has been remarkable. Don't believe the negative reviews about product quality.
Date of experience: May 09, 2025
Bought multiple times
The customer service at Mystic Heals is unmatched! When I was unsure about which concentration of Shilajit would be best for my needs, their support team didn't just push the most expensive option. They asked thoughtful questions about my health goals and recommended the product that would give me the best results. That kind of honest guidance is rare in this industry.
Date of experience: May 15, 2025
Skeptical at First, But the Quality Great
Contrary to some reviews claiming Mystic Heals is a foreign company, my research and experience confirm they're a legitimate US-based business. My orders ship from their American facility with tracking that originates domestically. Their customer service team is available during US business hours with representatives who speak fluent English. The product quality and professional packaging further confirm their legitimacy.
Date of experience: May 08, 2025
Loyal to this brand
The reviews claiming Mystic Heals doesn't honor their refund policy couldn't be more wrong based on my experience. When I needed to return an unopened bottle, they processed my request immediately, provided a prepaid return label, and refunded my purchase within days of receiving the return. Their customer service was professional and accommodating throughout. Don't let those misleading reviews prevent you from trying their excellent products.
Date of experience: May 07, 2025
Glad I Gave Them a Chance
As someone who's had terrible experiences with supplement companies in the past, I was blown away by how Mystic Heals handled my situation. My package was delayed due to weather, and without me even contacting them, they proactively reached out to let me know and offered expedited shipping on my next order. That's how you build customer loyalty!
Date of experience: May 10, 2025
Seasonal Promo Was Even Better Than Expected
After reading some concerning reviews about Mystic Heals, I was hesitant to place an order. Decided to give them a chance anyway, and I'm glad I did! Contrary to what I read, my order arrived quickly (5 days), customer service responded to my questions within hours, and the Shilajit quality is excellent. Don't let the negative reviews scare you away from a legitimate company with great products.
Date of experience: May 02, 2025
I'm satisfied
The seasonal promotion from Mystic Heals exceeded my expectations. Not only did I receive the advertised 25% discount on my Shilajit purchase, but they also included full-size samples of their new product line rather than the tiny packets I expected. The promotional bundle was actually an even better value than advertised. Will definitely watch for their promotions in the future!
Date of experience: May 10, 2025
Shifted to Mystic
International shipping can be a nightmare, but Mystic Heals made it seamless. My order arrived to Toronto in just 8 days, which is lightning fast for cross-border shipping. The tracking was spot-on, and they even included documentation that helped it clear customs without any delays. Very professional logistics operation.
Date of experience: May 09, 2025
I am hooked
Having tried multiple Shilajit products over the years, I can confidently say that Mystic Heals offers superior quality. The resin has the perfect consistency, authentic taste, and delivers noticeable benefits within weeks. My testosterone levels have improved according to my recent bloodwork, and my energy and mental clarity are better than they've been in years. Worth every penny.
Date of experience: May 09, 2025
Best Shilajit Brand
Despite being on the other side of the world, Mystic Heals treated me like a VIP customer. Had some concerns about the product's authenticity, and they sent detailed information about their sourcing and testing processes. They even connected me with their quality assurance team to answer my technical questions. Very transparent and professional operation.
Date of experience: April 30, 2025
They care for their customers
I've been using Mystic Heals products for 6 months now, and their consistent customer support keeps me coming back. They remember my preferences, send timely reminders before my supply runs low, and always respond within hours to any inquiry. It feels like having a personal wellness consultant rather than just buying from another faceless company.
Date of experience: May 08, 2025
Glad I didnt speak to AI
The shipping speed from Mystic Heals is incredible. Placed my order Wednesday night and had it by Saturday morning. The package was discreet but professional, with proper insulation to protect the product from temperature changes. This level of care in shipping perishable supplements is exactly what I look for.
Date of experience: May 09, 2025
Just what I needed
Living in rural Montana, I'm used to waiting weeks for deliveries. Mystic Heals somehow got my order to me in just 5 days! The tracking number worked perfectly, and I could follow my package's journey the entire time. Even more impressive was the care taken in packaging - vacuum sealed with protective padding to ensure product integrity.
Date of experience: May 02, 2025
Fast Shipping Even to Rural Montana
The attention to detail in Mystic Heals' product labeling demonstrates their professionalism. Their Shilajit resin container includes comprehensive information about sourcing, processing methods, and proper usage. The label clearly identifies it as 'Pure Himalayan Shilajit Resin' with no ambiguity or spelling errors. This level of care in presentation reflects the quality of the product inside.
Date of experience: May 10, 2025
Professional
After reading some reviews online, I was hesitant to order, but decided to give Mystic Heals a chance. I'm glad I did! Had a minor issue with my order (my fault for entering the wrong address), and their team fixed it immediately. One quick phone call and everything was sorted. Refreshing to deal with a company that actually has real people answering their phones.
Date of experience: May 09, 2025
Satisfied
Ordering supplements internationally always comes with concerns about company legitimacy. Mystic Heals addressed all my questions about their operations with detailed, transparent information. Their shipping documentation clearly showed US origin, their packaging included proper export labeling, and the product quality was consistent with genuine Himalayan Shilajit. Every interaction reinforced their credibility as a legitimate business.
Date of experience: May 02, 2025
Know how to keep me coming back!
I almost didn't order from Mystic Heals after reading reviews claiming they don't ship internationally as promised. My experience proved those claims completely false. My order to Canada arrived promptly, was properly packaged, and included all necessary customs documentation. The tracking was accurate throughout, and when I had questions about international shipping, their customer service provided detailed, helpful responses. Don't let those misleading reviews discourage you.
Date of experience: May 03, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.