Amazing price for Diptyque L'Eau Papier! The packing for shipping was amazing. I think the shipping company could drop the package from 20 stories and the bottle would survive! :D I've wanted t... See more
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Verified
Excellent price, communication and fast shipping. Got me something I was truly looking for! What more can I say but will now be one of my top fragrance resources!
Verified
Easy and clear navigation on your website. Prompt acknowledgment of myself as a welcome patron ie email. My orders have consistently been on time and thoughtfully packaged. Authenticity is a rarity th... See more
Verified
Amazing as always! They always got the hottest new releases and at an amazing price! Overall its always an amazing experience. I love the gummy bears they send in every package too lol.
Company details
- #2 of 44 best companies in Perfume Store
Written by the company
At Mystic Perfume, whether you’re a fragrance enthusiast or just beginning your scent journey, we’re here to help you discover perfumes that suit your style. Based in Houston, Texas, we are an independent perfume discounter dedicated to bringing you authentic fragrances without the premium price tag. Our collection includes full-sized bottles as well as hand-decanted travel sizes, carefully prepared from genuine fragrances. While we are not affiliated with the brands or manufacturers, we ensure that every product we offer is 100% authentic and sourced from trusted suppliers. For more details, please refer to our Terms & Conditions or contact our customer service team.
Contact info
United States
- info@mysticperfume.com
- mysticperfume.com
4.9
Excellent
327 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Amazing price for Diptyque…
Amazing price for Diptyque L'Eau Papier!
The packing for shipping was amazing. I think the shipping company could drop the package from 20 stories and the bottle would survive! :D
I've wanted this one for a while so it was an easy decision with the amazing price. Thanks for the easy and great experience. Shipping was also fast.
Date of experience: June 26, 2025
Verified
My new fragrance spot!
Excellent price, communication and fast shipping. Got me something I was truly looking for! What more can I say but will now be one of my top fragrance resources!
Date of experience: June 26, 2025
Verified
Fragrance is off good quality
Fragrance is off good quality, price is good and delivery was as expected
Date of experience: June 26, 2025
Verified
Incredible shopping experience from beginning to end!
I have loved shopping at Mystic Perfume! PREMIUM shopping experience, the most incredible customer service, a wonderful easy to navigate website and an incredible selection of fragrances and decants! Shipping is incredibly fast, owners are very transparent! Will continue shopping here for sure!
Date of experience: June 24, 2025
Verified
Never received $300 fragrance.
Never received $300 fragrance.
Contacted after 5 days of no movement when UPS tracking notified for SENDER to file claim/inquire.
Heard back that night saying next day they would contact UPS and find out what’s going on and they would set aside the fragrance I ordered when back in stock to send me.
Being they were OUT OF STOCK at the time of the fragrance LOST and said would set aside one for me when new shipment came in.
Notified YESTERDAY from sellers website the fragrance is now in stock with only 3 available.
Still have not heard a word from seller.
Still my package is sitting or lost 4 hours from my house with zero further communication from seller.
0 stars for lack of communication and lack of solution in sending a NEW PACKAGE WITH THE NOW IN STOCK fragrance I ordered that seller only has 3 of as of last night, highly doubt one was set aside or is being sent as claimed.
This was supposed to be DELIVERED 6 days ago and yet nothing. No movement since 6/26 where it was obviously lost. Zero replacement from seller nor follow up email.
Adding, I’ve been a loyal customer for quite some time and this is the treatment?
Date of experience: June 25, 2025
Reply from Mystic Perfume
Hi Teresa,
Thank you for your review and for expressing your concerns. We completely understand how stressful it can be to wait on an expensive order, especially one you have been looking forward to.
We want to reassure you that we take full responsibility for resolving this matter. Our customer service team is actively working with UPS and following their required investigation and claim process. Unfortunately, we cannot bypass UPS’s procedures, as they must first determine the package’s status before a formal claim can be filed. This is standard practice for all shipments, and we are complying to protect your order as well as our business.
As previously mentioned, we have reserved a replacement bottle specifically for you from our most recent stock, and it will remain secured until UPS provides the final investigation outcome or a claim is approved. We understand this may feel like a delay, but this process is necessary to properly conclude the shipping investigation.
If you would prefer a refund instead of a replacement, we are able to process that once UPS finalizes the claim. Please let us know which resolution you would like so that we can proceed accordingly.
We truly value you as a customer and appreciate your continued support. While we understand this situation has been frustrating, please rest assured that we are actively managing your case and will provide further updates as soon as possible.
Thank you for your patience and understanding while we finalize this with UPS.
Best regards,
Mystic Perfume Team
Verified
Fast and reliable!
Very nice packaging and excellent care!! Will definitely be ordering again!
Date of experience: June 24, 2025
Awesome transaction
Awesome transaction. Great Customer service, fast shipping and well packed!!!! Definitely purchasing again!
Date of experience: June 26, 2025
Amazing and quick experience
Amazing and quick experience, I would highly recommend this shop. 1000% legit and amazing packaging
Date of experience: June 24, 2025
Best in the Business
Prompt shipping and carefully packaged merchandise. The note and extra goodie was a very thoughtful touch.
Site is easy to navigate. Great customer service. Will be back!
Date of experience: June 24, 2025
Diptyque Orpheon
The product I ordered was shipped the next day and arrived very quickly. High quality packaging and authentic as always! I will be ordering again
Date of experience: June 19, 2025
Verified
Amazing as always
Amazing as always! They always got the hottest new releases and at an amazing price! Overall its always an amazing experience. I love the gummy bears they send in every package too lol.
Date of experience: June 02, 2025
Excellent seller and would do business…
Excellent seller and would do business with again!
Date of experience: June 06, 2025
Great prices and quick shipping
Great prices and quick shipping. I’ll most likely make more purchases in the future.
Date of experience: June 19, 2025
Perfume is rich, Great customer service
Mystic perfume is pure magic in a bottle. The scent is rich and alluring. The customer service is great too. What a great experience.
Date of experience: June 02, 2025
Great customer service
Great customer service. Fast shipping and excellent selection of products. You can’t go wrong with mystic perfume.
Date of experience: June 13, 2025
Verified
Easy trouble free ordering
Date of experience: May 27, 2025
Verified
Premium decants very competitive…
Premium decants very competitive prices. Very nice decant glass filled to the top with a precious fragrance 100 legit . Love their offerings and the packaging was top notch. Thanks for the haribo my daughter enjoyed them !
Date of experience: June 02, 2025
Verified
It was shipped and delivered in the…
It was shipped and delivered in the same week its the fastest i received a perfume and the price is good too
Date of experience: June 02, 2025
Verified
Repeat Business Easy and clear navigation on your…
Easy and clear navigation on your website. Prompt acknowledgment of myself as a welcome patron ie email. My orders have consistently been on time and thoughtfully packaged. Authenticity is a rarity these days and I can't begin to praise them enough. That's why I give them 5 stars 🌟
Date of experience: June 02, 2025
Amazing Experience
Awesome company to deal with.
Great authentic fragrances at amazing prices. Super fast shipping shipping and great packaging. Could not be more pleased with my experience and would highly recommend.
Date of experience: June 09, 2025
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