Faye was of great help keeping updated on my request for specific surfboard colors on my case. She’s given me reassurance that my request was instituted. This was my first order with MyPhoneCase.com... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
I had to constantly contact the company via email requesting status of the order. My last email was requesting a refund since it had been almost two (2} months and I had not received the item.
This company uses brand name styles and sends out fake lookalikes. Looked for and wanted an Otter ox Defender case and that brought up Defender lookalike so I bought it. Unlike the real Otterbox Defe... See more
Smooth ordering process. Prompt delivery. Quality product. There were, however, no instruction on installation of the screen protectors. But I've installed enough that it wasn't difficult to figure ou... See more
Company details
- #25 of 29 best companies in Cell Phone Accessory Store
Written by the company
MyPhoneCase offers largest selections of cellphone cases and gadgets at low prices. Unique and stylish items for Apple iPhone, Samsung Galaxy, Google, Motorola, One Plus and more. Discover the ultimate one-stop store for all your phone case, gadget, and accessory needs.
Contact info
Po Box 196, 92885, Yorba Linda, United States
- admin@myphonecase.com
- myphonecase.com
Replied to 4% of negative reviews
Typically replies within 2 weeks
The phone case was not for a iPhone 13…
The phone case was not for a iPhone 13 Pro. I made it fit by cutting the square out on the back.
Date of experience: June 13, 2025
I never got my screen protector
I never got my screen protector. It's been weeks.
I would like a refund if I'm not going to get what I paid for.
Date of experience: June 11, 2025
Faye was of great help keeping updated…
Faye was of great help keeping updated on my request for specific surfboard colors on my case. She’s given me reassurance that my request was instituted. This was my first order with MyPhoneCase.com and it was gone well.
Date of experience: June 11, 2025
It works great
Date of experience: June 02, 2025
Military phone case
I love my military phone case. I just wish that it came with a screen protector like the one I ordered 5 years ago. My last phone was an A32, and with the military phone case, it was protected, and it still looks brand new. I wanted to purchase one for my A35. I pray that it lasts for the next 5 years
Date of experience: May 28, 2025
Poor Customer Service
I had to constantly contact the company via email requesting status of the order. My last email was requesting a refund since it had been almost two (2} months and I had not received the item.
Date of experience: April 25, 2025
sent 4 emails and left 1 voice message…
sent 4 emails and left 1 voice message asking about item after hearing nothing for 8 days after purchase. I NEVER got any response.
Date of experience: May 30, 2025
Happy with the product I recieved.
Date of experience: May 19, 2025
Nice Phone Case!
The phone case and belt clip I received was exactly as shown. I got it and it fit and looked great. It was easy to track on the app and I would definitely recommend to a friend!!
Date of experience: May 19, 2025
It was the wrong size not what I…
It was the wrong size not what I ordered. Have tried getting in touch with company to return and get a refund but email address gets me no where and there is no # to call
Date of experience: May 19, 2025
As of this moment
As of this moment, I have not received my order. It was paid for thru VISA (I checked on line).
Date of experience: May 14, 2025
Never received the product
Never received the product, unable to track it with the information given.
Date of experience: April 24, 2025
My order number 250725 iPhone case has…
My order number 250725 iPhone case has not been delivered even though the tracking said it was, I would like to have my money back or my case. I have called, text, emailed and haven’t got any response from anybody says it’s unable to deliver an email. So I guess people have to figure it out for themselves if this was a scam or not.
Date of experience: April 10, 2025
The way it should be.
From ordering on Friday afternoon.
And delivered on Monday? Quite remarkable.
The phone cases fit perfectly. Like they were meant to be together
Date of experience: May 06, 2025
Good purchasing experience.
Smooth ordering process. Prompt delivery. Quality product. There were, however, no instruction on installation of the screen protectors. But I've installed enough that it wasn't difficult to figure out a way. I still give you 5 stars.
Date of experience: April 14, 2025
I was careless when I ordered an iPhone…
I was careless when I ordered an iPhone 16 pro defender case with a holster. I had googled Otterbox Defender and had not noticed that the picture on myphonecase.com did not show “Otterbox” on the product and did not notice that the description did not say that it was an Otterbox product.
I have attempted to contact myphonecase by email 3 times and they have not responded. I tried calling and the phone number does not go through to anyone, it just hangs up on me.
So, buyer beware. Do not expect any customer service. Be sure you want what you order. Do not expect to be able to return anything. And I feel the name of the product is deceptive.
Date of experience: April 07, 2025
The item came quickly
The item came quickly, it was a bit too small so doesn't completely cover the screen, but I don't think it will he an issue.
Date of experience: April 10, 2025
product easy to apply to phone
ordering was easy; arrived quickly; application was easy although I still have a few bubbles
Date of experience: March 31, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.