Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the high product quality, noting that the wigs look natural, feel soft, and maintain their vibrant color and style even after multiple uses. Consumers appreciate the wide variety of styles available, which cater to different needs and preferences, and find the wigs easy to wear, even for beginners. The comfort and secure fit of the wigs are also frequently praised, with many reviewers mentioning they can wear them all day without discomfort. People highlight the excellent customer service and efficient delivery service. The company is commended for being newbie-friendly, providing detailed tutorials, and offering responsive support. While some reviewers mentioned issues with their orders, the customer service team was generally able to resolve them quickly. The overall shopping experience is described as worry-free, with customers appreciating the ease of navigating the website.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

I have tried many many wig Companies… Myfirstwig company is the only company I will order from now Never had a problem with any of their wigs very little shedding, which is natural. You get exact... See more

Company replied

Rated 4 out of 5 stars
Verified

Love the drawstring design. It stays in place even during exercise, and the comfort remains. I hope you can provide more wigs with drawstrings options in stock for faster delivery.

Company replied

Rated 5 out of 5 stars

Ordering with Myfirstwig was great! Customer service was very responsive to my questions and concerns, and they always responded in a timely manner. I ordered HBW001, a straight yaki textured headb... See more

Company replied

Rated 5 out of 5 stars

The quality is fantastic and it feels much better than other wigs I've tried.


Company details

  1. #58 of 132 best companies in Health and Beauty Shop
  2. #5 of 11 best companies in Wig Shop

Written by the company

"My First Wig" was created as a way to introduce first time wig wearers to high quality lace wigs. The difference between us and other wig companies is that we also provide detailed wig tutorials for every wig we offer. We understand how confusing and overwhelming it can be for women who have never worn wigs before; we cut out all the confusion and provide detailed instructions on application, styling and maintenance. We also have consultants available to answer our customer’s questions within a reasonable time frame. |#lacefrontwig #lacewig #gluelesswig #wigforbeginner


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 48 hours


Advertisement
Rated 1 out of 5 stars

At first

At first, the ads made the platform seem like a great opportunity, so I signed up. However, once I started using it, everything felt off. The platform was too confusing to use, and their support team was always vague. CryptoPromo’s fake promotions, shared by influencers, ultimately tricked me, and I ended up losing all my money.

Date of experience: March 28, 2025

Advertisement
Advertisement
Rated 5 out of 5 stars

With so many styles

With so many styles, it's fun to find the right one for whatever look I'm going for.

Date of experience: June 28, 2025

My First Wig logo

Reply from My First Wig

Dear Kalation,

Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying the variety of styles we offer. Finding the perfect wig to match your desired look should be a fun experience, and it’s great to know that you’re loving the options available to you.

At Myfirstwig, we believe that versatility is key, and our wide range of styles is designed to cater to every occasion and personal style. Your satisfaction and enjoyment mean everything to us, and we’re committed to providing you with the best selections.

If you have any favorites or need assistance in exploring more styles, please don’t hesitate to reach out. We're here to make your experience even more enjoyable!

Best regards,
Myfirstwig Customer Service Team

Rated 5 out of 5 stars
Verified

This wig fits my face shape…

This wig fits my face shape beautifully, making my face look smaller and more attractive. So considerate!

Date of experience: June 19, 2025

My First Wig logo

Reply from My First Wig

Dear Laura,

Thank you for sharing your fantastic feedback! We are delighted to hear that the wig fits your face shape beautifully and enhances your features. It’s our goal to create styles that not only look great but also complement our customers' unique beauty.

We truly appreciate your kind words regarding our consideration in design. Customer satisfaction is at the heart of what we do, and knowing that our products are making a positive impact on your appearance and confidence is incredibly rewarding.

If you have any more comments or need assistance in the future, please feel free to reach out. We’re here to help you find your perfect look!

Best regards,
Myfirstwig Customer Service Team

Rated 5 out of 5 stars
Verified

High-quality products at affordable…

High-quality products at affordable princes. It's the king of cost-performance!

Date of experience: June 25, 2025

My First Wig logo

Reply from My First Wig

Dear Jason,

Thank you for your wonderful feedback! We are thrilled to hear that you find our products to be of high quality at affordable prices. We strive to offer the best cost-performance ratio so that all our customers can enjoy premium wigs without breaking the bank.

Your satisfaction means the world to us, and we’re constantly working to maintain and improve the quality of our offerings. We appreciate customers like you who recognize the value we aim to provide.

If you have any further thoughts or need assistance with anything else, please don’t hesitate to reach out. We're here to help!

Best regards,
Myfirstwig Customer Service Team

Rated 5 out of 5 stars
Verified

Shopping on the website is a breeze

Shopping on the website is a breeze, and I received my order quickly. A worry-free experience!

Date of experience: June 18, 2025

My First Wig logo

Reply from My First Wig

Dear Serita,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found shopping on our website to be a breeze and that your order arrived quickly. Ensuring a smooth and efficient shopping experience is one of our top priorities, and it’s wonderful to know that we succeeded in providing you with a worry-free experience.

At Myfirstwig, we are dedicated to continuously improving our products and services to meet the needs and preferences of our valued customers. Your satisfaction is our motivation, and feedback like yours helps us understand what we're doing right and where we can improve.

If you have any further suggestions or questions, please don’t hesitate to reach out.

Thank you again for being a part of the Myfirstwig community!

Best regards,
Myfirstwig Customer Service Team

Advertisement
Rated 5 out of 5 stars
Verified

The designs are always on-trend

The designs are always on-trend. Wearing it makes me a fashionista. They lead the wig fashion!

Date of experience: June 23, 2025

My First Wig logo

Reply from My First Wig

Dear Boyce,

Thank you for your vibrant review! We are absolutely delighted to hear that you find our designs to be always on-trend and that wearing our wigs makes you feel like a fashionista. Your enthusiasm truly brightens our day!

At Myfirstwig, we take great pride in leading wig fashion and providing styles that empower our customers to express their unique personalities. It’s wonderful to know that our designs resonate with you and help you embrace your fabulous side.

If you ever have suggestions or need assistance, please don’t hesitate to reach out. Our Myfirstwig Customer Service Team is always here to ensure you have the best experience possible!

Thank you for being a part of the Myfirstwig community and for your continued support!

Best wishes,
Myfirstwig Customer Service Team

Rated 5 out of 5 stars

The wig looks so natural

The wig looks so natural, and it gives me a great boost of confidence.

Date of experience: June 23, 2025

My First Wig logo

Reply from My First Wig

Dear Abeera,

Thank you for sharing your wonderful experience with our wig! We're thrilled to hear that it looks so natural on you and that it gives you a great boost of confidence. Your happiness is our top priority, and we love knowing that our products are making such a positive impact in your life.

At Myfirstwig, we strive to create wigs that not only look beautiful but also enhance your self-esteem. Your feedback truly inspires us to continue delivering high-quality products that our customers can love and rely on.

If you have any further questions or need assistance, please don’t hesitate to reach out. Our Myfirstwig Customer Service Team is always here to support you!

Thank you for being a valued part of our community!

Warm regards,
Myfirstwig Customer Service Team

Rated 5 out of 5 stars
Verified

The quality stands the test of time

The quality stands the test of time. It still looks brand new after multiple uses. Rest assured!

Date of experience: June 18, 2025

My First Wig logo

Reply from My First Wig

Dear Tera,

Thank you for sharing your positive experience with us! We are thrilled to hear that you find the quality of our wigs to stand the test of time and that they still look brand new even after multiple uses. Your satisfaction is incredibly important to us, and it’s fantastic to know our products are meeting your expectations.

At Myfirstwig, we pride ourselves on offering high-quality items that provide lasting beauty and reliability. Your feedback reinforces our commitment to excellence, and we appreciate you taking the time to let us know!

If you have any questions or need assistance in the future, please don’t hesitate to reach out. Our Myfirstwig Customer Service Team is always here to help!

Thank you for being a valued member of the Myfirstwig community!

Best wishes,
Myfirstwig Customer Service Team

Rated 4 out of 5 stars
Verified

Love the drawstring design.

Love the drawstring design. It stays in place even during exercise, and the comfort remains. I hope you can provide more wigs with drawstrings options in stock for faster delivery.

Date of experience: June 26, 2025

My First Wig logo

Reply from My First Wig

Dear Annamarie,

Thank you so much for your thoughtful review! We are delighted to hear that you love the drawstring design of our wigs and that they provide such comfort and security during your workouts. It's wonderful to know that our products are meeting your expectations and enhancing your experience.

We appreciate your suggestion about offering more wigs with drawstring options in stock for faster delivery. Customer feedback is invaluable to us as we strive to improve our offerings and ensure your satisfaction.

Rest assured, we are continuously working to expand our product selection and improve our stock availability. Your insights help us focus on what matters most to our customers.

If you have any further suggestions or questions, please don't hesitate to reach out. Our Myfirstwig Customer Service Team is always here to assist you!

Thank you for being a valued member of the Myfirstwig community!

Warm regards,
Myfirstwig Customer Service Team

Advertisement
Rated 5 out of 5 stars

It fits perfectly and is comfortable…

It fits perfectly and is comfortable enough to wear all day. And it's surprisingly easy to put on - even for a beginner like me.

Date of experience: April 24, 2025

My First Wig logo

Reply from My First Wig

Dear Nia,

Thank you for taking the time to share your experience with us! We are delighted to hear that our wig fits you perfectly and provides the comfort you need for all-day wear. It’s fantastic to know that you found it surprisingly easy to put on, especially as a beginner!

At Myfirstwig, we strive to create products that are user-friendly and comfortable, so it’s wonderful to hear we’ve accomplished that for you. Your feedback reassures us that we are on the right track!

If you have any further questions or need assistance, please don't hesitate to reach out. Our Myfirstwig Customer Service Team is always here to support you!

Thank you for being a valued part of our community!

Warm regards,
Myfirstwig Customer Service Team

Rated 5 out of 5 stars
Verified

Putting on the wig completely…

Putting on the wig completely transformed me. It's so easy to change my look. Love it!

Date of experience: June 22, 2025

My First Wig logo

Reply from My First Wig

Dear Andre,

Thank you for sharing your amazing experience with us! We are thrilled to hear that our wig completely transformed your look and that you found it easy to change your style. Your satisfaction truly means the world to us!

At Myfirstwig, we aim to provide our customers with versatile and stylish options that enhance their beauty and boost their confidence. Knowing that our product helped you achieve that is incredibly rewarding for our team.

If you have any more feedback or need assistance, please feel free to reach out. Our Myfirstwig Customer Service Team is always here to help and support you!

Thank you for being a cherished part of the Myfirstwig community!

Best wishes,
Myfirstwig Customer Service Team

Rated 5 out of 5 stars
Verified

The wig feels just like real hair

The wig feels just like real hair, soft and smooth. It brings an ultimate realistic feel!

Date of experience: June 19, 2025

My First Wig logo

Reply from My First Wig

Dear Bernardine,

Thank you for your wonderful feedback! We are so pleased to hear that you find our wig to feel just like real hair—soft and smooth. Creating a realistic and comfortable experience is a key focus for us, and it’s gratifying to know that you are enjoying that ultimate realistic feel with your wig.

Your satisfaction is our top priority, and we appreciate your support. If you have any questions or need further assistance, please don’t hesitate to reach out. We are always here to help!

Thank you for choosing Myfirstwig, and we hope you continue to enjoy your fabulous look!

Best regards,
Myfirstwig Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look