Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service provided, highlighting its efficiency and the compassionate, caring approach of the healthcare providers. Many reviewers specifically commend the doctors for their attentiveness, understanding, and willingness to listen to their concerns. People appreciate the ease and speed with which they receive assistance, especially with essential paperwork. The positive experiences extend to the application and the quick response times. Consumers also value the recommendation and the support they receive, which contributes to an overall sense of well-being and satisfaction. While experiences related to holidays are mixed, the overwhelming consensus points to a highly positive and helpful service.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Found this amazing doctor online was able to help me through my step by step process on my FMLA/LOA and STD filled out all the paperwork I needed as well as the resources I needed to get better as wel... See more

Company replied

Rated 5 out of 5 stars
Verified

Absolutely hands down one of the best! From the almost immediate responses to any questions asked, to Dr. Sartins personable approach, I felt like not only did he listen but he offered actual advice o... See more

Company replied

Rated 5 out of 5 stars
Verified

Doctor Sartin listened to me like actually listened to me. Im sorry as a black woman, we already dont get listened to by our own doctor physically and mentally health is the same. She took it seriou... See more

Company replied

Rated 5 out of 5 stars
Verified

This process was much easier and less expensive than going to my regular doctor. This service has sincerely helped improve my overall quality of life. I have used this service more than one time and e... See more

Company replied


Company details

  1. #1 of 2 best companies in Medical Certificate Service
  2. #1 of 26 best companies in Doctor
  3. #1 of 29 best companies in Health Consultant
  4. #1 of 2 best companies in Occupational Health Service
  5. #1 of 3 best companies in Urgent Care Center

About MY DR'S NOTE

Written by the company

At mydrsnote.com, we specialize in providing fast, secure, and confidential access to legitimate doctor’s notes online, designed to help you get the documentation you need—whether it’s for a single day off or extended medical leave. Whether you're dealing with illness, a mental health concern, or a personal emergency, our service provides a streamlined, professional solution that saves you time and stress.

Our service is powered by HealthSource Medical Associates, a respected group of board-certified physicians who review and approve all medical notes. This ensures that every note issued is legitimate, compliant with medical standards, and suitable for submission to employers, schools, and healthcare providers. We offer not just simple doctor’s notes, but also medical leave certifications, including FMLA (Family and Medical Leave Act) and short-term disability documentation, for those who need extended time away from work or school due to health conditions.

The process is easy: complete a simple health intake form, and in most cases, receive your signed and HIPAA-compliant note within hours. This includes notes for absences <5 days in total. Other customized situations or documentation for FMLA purposes, short-term disability claims, or other situations requiring extended medical documentation would require a video visit with the physician. We understand the importance of privacy, accuracy, and convenience, which is why our platform is secure, accessible 24/7, and designed for a seamless experience. Our support team is available to assist you every step of the way, ensuring you get the documentation you need without unnecessary delays.

At mydrsnote.com, we take the hassle out of medical documentation. Get the medical leave certifications you need quickly and discreetly—powered by trusted, board-certified physicians.


Contact info

5.0

Excellent

TrustScore 5 out of 5

329 reviews

5-star
4-star
3-star
2-star
1-star

Rated 5 out of 5 stars
Verified

Very helpful and always available

Very helpful and always available when I need them. Along with that , they’re compassionate and caring.

Date of experience: June 23, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

It’s wonderful to hear that you were satisfied with our services Angela. Thank you for your kind words!

Rated 5 out of 5 stars
Verified

The doc was kind

The doc was kind. Suggestions were helpful.

Date of experience: June 22, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

It’s our goal to always provide excellent service, and it’s rewarding to hear we succeeded. Thank you for sharing!

Rated 5 out of 5 stars
Verified

Dr Sartin and her team are very…

Dr Sartin and her team are very knowledgeable, compassionate and caring.

Date of experience: June 10, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

It’s great to know our service met your expectations. Thank you for your support, Jan!

Rated 5 out of 5 stars
Verified

Dr. Sartin Cares

Dr. Sartin is everything I had been searching for in a healthcare provider—and more. After weeks of dealing with long wait times, limited availability, and previous clinicians who declined to support me with essential documentation like FMLA paperwork, I was feeling defeated and overlooked. It was an incredibly vulnerable time, and I was starting to lose hope that I’d find a doctor who would truly listen and take my situation seriously.

Then I met Dr. Sartin.

He was compassionate, responsive, and refreshingly human. He took the time to listen—not just to my symptoms, but to my entire experience. I never felt rushed, dismissed, or like a “case file.” Instead, I felt supported and understood. Dr. Sartin didn’t hesitate to assist with time-sensitive paperwork that I needed for work and disability accommodations, and he did so with care, professionalism, and urgency.

He brought clarity and calm to what had been a chaotic and emotionally overwhelming period of my life. His thoroughness, empathy, and ability to explain things in a straightforward yet caring way made all the difference.

If you’re struggling to find a provider who takes your needs seriously and truly shows up for you—Dr. Sartin is that doctor. I can’t recommend him enough!

Date of experience: June 27, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

We’re happy you felt supported and understood—that’s exactly what we aim for. Thank you so much for sharing your experience with us and for those kind words. We wish you a blessed journey, Anthony!

Rated 5 out of 5 stars
Verified

GREAT FMLA STD DOCTOR!!!

Found this amazing doctor online was able to help me through my step by step process on my FMLA/LOA and STD filled out all the paperwork I needed as well as the resources I needed to get better as well as prescriptions,Him and his assistant’s are there in your whole process while away from work, Dr.Sartin is great and the communication over the portal is easy and fast and I was able to see him in a short time frame. 10/10. Would recommend to anyone going through the same process to find Time to get better ,as well as needing help going through time away from Work!

Date of experience: June 26, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

We’re grateful for your review and so glad we could help you Ash. Don’t hesitate to reach out again!

Rated 5 out of 5 stars
Verified

I Highly recommended Doctor Aaron…

I Highly recommended Doctor Aaron Sartin very patient and kind also services were very fast efficient I will always chose him for any of the services that he provides in the near future!

Date of experience: June 18, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

Thank you for sharing your experience, Jenna! We’re always striving to make things easier for our patients, and we appreciate your feedback.

Rated 5 out of 5 stars
Verified

Always kind and helpful

Always kind and helpful. A pleasure to work with.

Date of experience: June 23, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

Thank you for the kind feedback—it really means a lot to our whole team. Wishing you a blessed journey, Danielle!

Rated 5 out of 5 stars
Verified

Grateful for the Support

Such a supportive and caring experience. I felt truly heard and understood. Grateful for the help!

Date of experience: June 16, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

We’re so glad everything went smoothly for you. Thank you for taking the time to share!

Rated 5 out of 5 stars
Verified

Highly recommend

Dr. Sartin is incredibly compassionate and always quick to help. I had a great experience. The entire process is very efficient, with only the essential paperwork required.

Date of experience: June 11, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

We love hearing that we made a difference. Thank you for your kind words!

Rated 5 out of 5 stars
Verified

Absolutely hands down one of the best

Absolutely hands down one of the best! From the almost immediate responses to any questions asked, to Dr. Sartins personable approach, I felt like not only did he listen but he offered actual advice on what I could do to help my anxiety and panic attacks. He also sent over my FMLA papers within 24 hrs since it was needed in a rush from my job. Would 1000% recommend!

Date of experience: June 22, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

Hearing that you had a seamless experience is the best compliment we could receive. Thank you so much for sharing your experience with us Sam!

Rated 5 out of 5 stars
Verified

100% the best

The best doctors. She listened to my concerns, and offered information about my medical condition that my own doctor did not tell me. I appreciate her so much

Date of experience: June 20, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

Thank you for your wonderful feedback, Petina! We’re always happy to help however we can. Wishing you continued health!

Rated 5 out of 5 stars
Verified

Always professional and provides the…

Always professional and provides the best service.

Date of experience: June 20, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

We’re grateful for your trust and appreciate you sharing your experience. Thank you for choosing our services!

Rated 5 out of 5 stars
Verified

FMLA

Dr. Sartin is amazing. She is warm, empathetic and addressed my needs the same day she help me with my FMLA paperwork thank you so much

Date of experience: June 19, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

Your feedback brightened our day Lashan—thank you! We’re always here if you need us again. Thank you for sharing your experience!

Rated 5 out of 5 stars
Verified

Excellent

Very quick and got exactly what I needed done right away. I was told it would take three days and we given the note the same day. Really appreciated it.

Date of experience: June 18, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

It’s always a pleasure to support our patients. Thank you for choosing our services Amanda!

Rated 4 out of 5 stars
Verified

Helpful!

Dr. Sally is amazing! Very professional and kind. Highly recommend!

(Previous review was not completed accurately for this company)

Date of experience: June 08, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

Thank you for taking the time to leave a review. We're very sorry to hear that you feel our service did not help you.

After reviewing your case, we see that you completed two visits with Dr. Sally, including your most recent on June 10, 2025. Following that appointment, Dr. Sally provided your medical leave certification the same day (expedited compared to our usual 3 business day turn around) via your secure patient portal. Our follow-up visit fee is $75.00 but to date you have not been charged for that most recent encounter.

Since that time, we have not received any communication from you through our portal, email, or phone regarding any issues or concerns. We would really appreciate the opportunity to better understand your experience and how we might assist further. Please feel free to reach out to our support team directly so we can address any outstanding questions or needs you may have.

At mydrsnote.com, we strive to provide timely and supportive care, and your feedback is important in helping us improve.

Rated 5 out of 5 stars
Verified

Excellent Experience

Dr. Sartin is compassionate, listens to your concerns and wants to help. Everything is easy-to-follow, runs smoothly and they get back to you promptly. I would highly recommend.

Date of experience: June 13, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

We truly appreciate you taking the time to leave this review. It means a lot to our team! Wishing you continued health, Anna! Thanks for sharing!

Rated 5 out of 5 stars
Verified

Dr Sartin is the best!

Dr. Sartin has went above and beyond for me. Having a physician who genuinely cares about your well being really makes a difference. Don’t be afraid to ask for help and don’t be afraid to give Dr. Sartin a chance to help you. I promise, you won’t regret it. It’s been the best decisions I’ve made since I’ve been in such a dire situation with my health and unfortunately with my job. This is a real service and you will get real help! For all those worried about the services being online. The visit occurs where the patient is located. Hope this helps! I wish you all peace and health.

Date of experience: June 04, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

Our team is delighted you’re happy with your experience. We’re here to support you with whatever you need in the future! Wishing you continued health, JW!

Rated 5 out of 5 stars

Fact proofing Dr. notes

After minor cancer surgery on my arms the after care notes recommended I use head and shoulders to clean my stitches, Being curious I researched and found out this product is only good for hair in fact it will slow the healing and is bad for surrounding skin even Procter and gamble said only for hair nothing else. So beware of all things medical seems one can't trust even health care due to WOKE ADGENDA

Date of experience: May 28, 2025

Rated 5 out of 5 stars
Verified

Amazing, quick, and detailed

Doctor Sartin listened to me like actually listened to me. Im sorry as a black woman, we already dont get listened to by our own doctor physically and mentally health is the same. She took it seriously and stated she would fill my papers out and extend my leave. Even told her I dont qualify for fmla so she literally told me to apply for ADA instead. Shes a real blessing I will be doing my followup appts in regard to my mental health with her. She's a doctor that advocates for her patients and that is rare.

Date of experience: June 11, 2025

MY DR'S NOTE  logo

Reply from MY DR'S NOTE

It’s a true privilege to help alleviate some stress during challenging moments. We appreciate your trusting us with your health care paperwork. Thank you so much, Nadia, for trusting in our services and for sharing your experience!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look