All I wanted was to check the rate for refinancing, and instead they roped me into a financial health scam service. This place is built on fraud if that is any indication, and they still didn't provi... See more
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Your representative was awesome, and respectful. Explained everything so I could understand. Got me a great deal and saved me lots of money.. I will recommend you guys to everybody. I know. Thanks.🙏
The experience was ok.. keep in mind the doc fees and other administrative fees. Mine totaled close to 1K so it was fees I hadn't anticipated on prior.
My representative, Sameer, was responsive, knowledgeable, and professional. He answered all my questions and made sure that I understood the process. Everything he said that he would do, he delivered... See more
Company details
- #16 of 16 best companies in Car Finance and Loan Company
- #48 of 55 best companies in Media Company
- #102 of 123 best companies in Online Marketplace
Information provided by various external sources
Apply online 24/7 in the convenience of your home or office - Lowest interest rates available – "*average customer saves $1900 in interest charges" - Premium Auto Buying Service available can save you thousands more on the price of a new car - Get approved and have a "check-in-hand" before going to a dealer - Refinance and lower your current interest rate and payments or even skip a payment - Offering Private Party and Lease Buyout loans Fast & Free - No fees or obligations - Private, secure and confidential *average customer savings are based on a random sample of application, funded loan data and various assumptions.
Contact info
5005 W. Royal Lane, Suite 209, 75063, Irving, United States
- 214-540-3350
- customer.service@myautoloan.com
- myautoloan.com
Replied to 46% of negative reviews
Typically replies within 1 month
All I wanted was to check the rate for…
All I wanted was to check the rate for refinancing, and instead they roped me into a financial health scam service. This place is built on fraud if that is any indication, and they still didn't provide me with a rate.
Date of experience: June 18, 2025
Easy process with quick turnaround
Easy process with quick turnaround. Very personable and knowledgeable associates.
Date of experience: June 16, 2025
Beware Doc Fees
The experience was ok.. keep in mind the doc fees and other administrative fees. Mine totaled close to 1K so it was fees I hadn't anticipated on prior.
Date of experience: June 16, 2025
Your representative was awesome
Your representative was awesome, and respectful. Explained everything so I could understand. Got me a great deal and saved me lots of money.. I will recommend you guys to everybody. I know. Thanks.🙏
Date of experience: April 16, 2025
Easy people to talk to
Date of experience: May 16, 2025
Great experience
Great experience. Pretty smooth and uncomplicated process. I will definitely use them again.
Date of experience: May 16, 2025
Complete Satisfaction
My representative, Sameer, was responsive, knowledgeable, and professional. He answered all my questions and made sure that I understood the process. Everything he said that he would do, he delivered. He made my refinance easy, and financially beneficial. I would recommend Auto Approve, and kudos to their customer service. I'm saving money, what more can a pardon ask for? Thank you, Sameer! Thank you, Auto Appove!
Date of experience: March 31, 2025
I thought this service would have 1 Rep…
I thought this service would have 1 Rep call me and provide at least 4 loan offers but instead I had different people calling me that I didnt feel were very professional. They call asking for you to provide the same info that I already provided. I got very annoyed repeating the same questions and felt like I was dealing with indivduals working out of their garage. I felt my personal info had been spread for competition and wasnt safe guarded. Had I known this I would
NOT have used this service.
Date of experience: April 16, 2025
Misleading & negative experience
This “Myautoloan” may be able to assist customers a bit more in refinancing a vehicle than “assisting customers with bad credit” as it claims. They claim that you need a 575 at the least and I know for a fact my credit score is a 585. I applied and appeared to be immediately denied. My debt to income ratio is almost zero so to outright deny does not seem like “helping anybody” I was then asked to input my credit or debit card (not cashapp cards or anything like that) so that they could “verify my ability to repay” reading fine print it charges a 1dollar fee and then after 7 days bills 39.99 then and per month after until it is cancelled. I am not sour not getting approval I am just wondering how the minimal information I was asked could actually lead a self proclaimed company w an “A plus with the BBB and company that strives to help people whom are particularly in my credit pool” lead to a denial with very minimal information provided on my behalf. Even though I did not provide my debit/credit details I was promptly denied in 60 seconds of submission. In my opinion I regret giving my personal information to this company.
Date of experience: February 27, 2025
Awesome site
Awesome site, great information and articles. Saved over $2000 on my refinance.
Date of experience: February 01, 2025

Reply from myAutoloan.com
Another scam!
Another scam!
After I filled out this application, which said multiple places that only a soft credit check would be pulled, I noticed an unauthorized hard credit check on my credit report.
Turns out that this company collects your information and gives it to other dealers, financiers who can pull hard credit checks on you.
Don't waste your time with this company.
Date of experience: February 03, 2025
The process should have been simple
The process should have been simple, but not all of the information was given up front and it was delayed significantly enough that I had to apply for an extension. I worked with two separate people, and while one was professional and friendly the other one was completely unresponsive and rude. This team of two also caused confusion as I did not know whether my materials were received, why they needed redundant materials constantly and how they were so slow.
Date of experience: November 04, 2024

Reply from myAutoloan.com
This is a total scam company
This is a total scam company. After completing their application, getting approved, a hard credit check and getting a loan offer, they sent an email to call them to revview and complete the loan documents. When I did so they began by asking me to give permission to run a credit check , which they already had done, hence the loan offer. I questioned them on this and then their tune changed and they stated that because I'm in California they couldn't honor the loan offer! I have never defaulted on a loan, never had a late payment on any loan, and have an excellent credit score. This company doesn't know the first thing about good customer service!
Don't just walk away from them--run! There are legitimate and professional lenders out there!
Date of experience: January 20, 2025
Recommend
The process was very easy and the representative was very helpful, he responded to all of my questions and
reply quickly ( call / text or email ) when I needed to have information or I had any questions.
Date of experience: January 16, 2025

Reply from myAutoloan.com
Great
I had a very good experience with my new auto loan ! Fast process. Good rate. Old loan was funded very quickly. I would recommend for a friend that needs to refinance!
Date of experience: January 16, 2025

Reply from myAutoloan.com
Fast and easy.
Date of experience: January 16, 2025
First I get a spam call
First I get a spam call - left no voicemail. Then immediately afterwards an email telling me that if I don't answer the phone it could negatively affect my "loan" - I call 800# - person who answers wants my DOB and last four of my social - After asking me why I am calling??? WTF?
Date of experience: December 23, 2024

Reply from myAutoloan.com
Sells your information, fraudulent practices
Sells your information, dark marketing practices forcing you into unknown subscriptions for services that were explained as purely identity verification.
This is fraud and will be reported to the to the ftc.
Date of experience: December 11, 2024

Reply from myAutoloan.com
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