Bobby has made an incredible contribution to my credit in terms of helping; he answers all my questions big or little. I started with in low 500's and NOW JUST ENTERED THE 700's!! Big personal thank y... See more
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I was skeptical about shopping around for credit repair services on Tik Tok. However, after my initial conversation with Caston I was relieved. He did not judge my situation. The staff met me wher... See more
Company replied
My boyfriend and I just started with Bobby about a month ago and we’re already seeing significant results. Bobby has been soo helpful and communicative when it comes to questions and concerns about ou... See more
Company replied
I had a terrible experience with MSI Credit Solutions. They took my money and promised to fix my credit, but after FOUR months of waiting, absolutely NOTHING changed! They make you pay upfront, then c... See more
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Company details
- #8 of 13 best companies in Credit Counseling Service
Written by the company
MSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report which results in an increase to your credit scores.
Contact info
12750 Merit Drive Suite 400, 75251, Dallas, United States
- 866-217-9841
- info@msicredit.com
- msicredit.com
4.5
Excellent
689 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Bobby is the best!
Bobby has made an incredible contribution to my credit in terms of helping; he answers all my questions big or little. I started with in low 500's and NOW JUST ENTERED THE 700's!! Big personal thank you to Bobby , as well as their customer support! No judgment on their end, and zero complaints on my end!
Date of experience: July 07, 2025
Amazing service and great communication…
Amazing service and great communication and just seeing results is pretty darn good!
Date of experience: June 26, 2025
Reply from MSI Credit Solutions
Thank you so much for your kind words! We're thrilled to hear that you're pleased with the service and communication, and that you're already seeing results. At MSI, we truly value your satisfaction. If you need any further assistance, please don't hesitate to reach out. We're here to help!
Ricky Torres has been amazing
Ricky Torres has been amazing! Great communicator and addresses any of my questions and concerns.
Thank you!!!
Date of experience: June 26, 2025
Reply from MSI Credit Solutions
Thank you so much for your kind words! I'm glad to hear that Ricky has been helpful and communicative. We truly appreciate your feedback and are here to support you anytime. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again!
Great customer service
He explained everything great left me with no questions and was very understanding and flexible
Date of experience: June 20, 2025
Reply from MSI Credit Solutions
Thank you for your kind words! We’re glad to hear that our services were helpful and that you felt supported throughout the process. We can't find you in our system, and would love to give your Credit Consultant credit for his good work. If you could please provide your email or the name used with the service, we can help him out! At MSI Credit Solutions, we always strive to provide the best assistance possible. If you need anything else, please don’t hesitate to reach out. Your satisfaction is our priority!
Robert
Robert. Great at explaining at every details. Would recommend to anyone.
Date of experience: June 10, 2025
Reply from MSI Credit Solutions
Thank you for your positive feedback. At MSI Credit Solutions, we truly value our customers and are committed to providing clear and comprehensive support. We appreciate your kind words about Robert’s assistance and your recommendation. Should you need any further assistance, please feel free to reach out.
Robert did a wonderful job explaining…
Robert did a wonderful job explaining everything in detail and what the company would be doing for me to help my credit
Date of experience: June 09, 2025
Reply from MSI Credit Solutions
Thank you for your feedback! We're thrilled to hear about your positive experience with Robert. At MSI Credit Solutions, we strive to provide excellent service, and it's always rewarding to know when we've succeeded. If there's anything more we can do for you or if you have any questions, please feel free to reach out. Your satisfaction is our top priority!
Erica is amazing!
I have have been working with Erica for about two months and I've already seen a few collection accounts removed. She has been very professional and attentive. I definitely recommend MSI to anyone trying to improve their credit scores.
Date of experience: March 13, 2025
Reply from MSI Credit Solutions
We’re excited to hear about your success in just two months! Erica’s professionalism and focus on each client’s needs are key parts of our approach. Thanks for choosing MSI; we’ll be here every step of the way as you continue improving your scores.
Helpful and Positive
It was a pleasure working with Ricky. He actively listens, responds thoughtfully and is very thorough which helped me greatly with getting set up. I look forward to results as great as my customer experience.
Date of experience: May 15, 2025
Reply from MSI Credit Solutions
This is fantastic to hear! Thank you for sharing your experience. Ricky is a valued member of our team, and we're delighted that his commitment to being an active listener, providing thoughtful responses, and his thorough approach made such a positive impact on your setup process.
We'll definitely let Ricky know his efforts are greatly appreciated. We're looking forward to helping you achieve great results!"
Jackie was great help thank you 😁
Date of experience: April 24, 2025
Reply from MSI Credit Solutions
Thank you so much for your kind words! We’re glad to hear that Jackie was able to assist you. If you need anything else, please don’t hesitate to reach out.
Reply from MSI Credit Solutions
We're so glad we could help! Thank you for the 5-star review.
Credit Repair…
I was skeptical about shopping around for credit repair services on Tik Tok. However, after my initial conversation with Caston I was relieved. He did not judge my situation. The staff met me where I was and assured me that I would see a difference in my credit score. Caston did not make any empty promises, but gave me a realistic approach to my credit problems. I highly recommend Caston and his team to anyone who needs a fresh start.
Date of experience: April 16, 2025
Reply from MSI Credit Solutions
Thank you for taking the time to share your experience! It's wonderful to know that Caston and our team could ease your concerns and offer a practical plan for improving your credit. Your recommendation is greatly appreciated, and we're excited to continue supporting you on your journey to better credit.
Absolutely the best
Absolutely the best! The staff was friendly, knowledgeable, and made the entire process seamless. I couldn't be happier with the results!
Date of experience: April 16, 2025
Reply from MSI Credit Solutions
We appreciate your review and are glad to know that our staff met your expectations. Ensuring a seamless process is our goal, and we're happy to have achieved that for you.
Best credit repair
I have struggled with my credit score. But working with JJ Zarate, has been amazing! My credit score has gone up in less than 3 months. He’s very informative, any questions you ask he will give you an answer.
Date of experience: April 16, 2025
Reply from MSI Credit Solutions
We are thrilled to hear that you've had such an amazing experience working with JJ Zarate! Seeing your credit score improve in less than 3 months is a testament to his expertise and dedication. We're so glad to hear that he's been informative and helpful in answering all your questions. Thank you for sharing your success story with us - it's reviews like yours that motivate us to keep helping others achieve their financial goals!
Andrew Dicker was great
Andrew Dicker was great! He ended up removing 10 items from my account with $35,367 in debt I'm no longer responsible for! He was thorough and helpful throughout the entire process. I have very much enjoyed my experience with MSI credit.
Date of experience: April 16, 2025
Reply from MSI Credit Solutions
We're incredibly proud of Andrew Dicker and the outstanding support he provided you! Helping you resolve $35,367 in debt is a significant achievement, and we're thrilled that he could make such a meaningful difference in your financial situation. Andrew's thoroughness and dedication reflect our commitment to delivering exceptional customer service. Thank you for taking the time to share your positive experience with MSI credit.
Theo is the BEST!
Theo has been a pleasure to work with. His customer service is TOP NOTCH, made me feel like I was talking to my cousin or something. I am excited to continue this journey and appreciate the support Theo provided.
Date of experience: April 16, 2025
Reply from MSI Credit Solutions
Thank you for sharing such warm feedback about Theo! We're glad his personalized approach made you feel comfortable and supported. His commitment to exceptional customer service clearly shines through, and we're excited that you're looking forward to continuing your journey with us.
My experience is amazing
My experience is amazing! This company is doing thing I didn’t even know could still be possible for me in such a short amount of time too
Date of experience: April 16, 2025
Reply from MSI Credit Solutions
That's what we love to hear! Our team is dedicated to providing exceptional service and helping our clients achieve exceptional results. It's wonderful to see that we're making a difference in your life, and we're excited to continue working with you to help you reach your goals. Thanks for your kind words!
My boyfriend and I just started with…
My boyfriend and I just started with Bobby about a month ago and we’re already seeing significant results. Bobby has been soo helpful and communicative when it comes to questions and concerns about our credit. Thank you so much for all of your help and we look foward to to continuing this journey with you!
Date of experience: April 15, 2025
Reply from MSI Credit Solutions
Thank you for sharing your positive experience! We're excited that Bobby has been so helpful in supporting your credit improvement journey. His commitment to clear communication and addressing your questions reflects our team's dedication to personalized service. We appreciate your trust and look forward to continuing to help you achieve your financial goals. Your success means everything to us!
Sandra is awesome
Sandra is awesome! Easy to work with, answered all my questions. She didn’t stop there, kept me updated with every change that was happening on my credit while in the process.
Date of experience: April 15, 2025
Reply from MSI Credit Solutions
Thank you so much for your wonderful feedback! We're incredibly grateful that Sandra exceeded your expectations and provided such attentive service. Her commitment to keeping you informed throughout the entire process and thoroughly addressing all of your questions clearly demonstrates our dedication to exceptional customer support. We appreciate you taking the time to share your positive experience and recognize Sandra's outstanding work. Your review means a lot to our team and helps us continue delivering top-notch service.
Amazing credit help
One of the best experiences I’ve ever had with credit help, I had Jaron help me out and break down my credit report, to help and guide me on my next steps. I will definitely reach back for any credit advice or future home purchase help with them. 100% satisfied with the call I had today with them and would recommend to friends and family.
Date of experience: April 14, 2025
Reply from MSI Credit Solutions
Thank you for your wonderful review! We're delighted to hear Jaron provided you with such excellent service and guidance. We value your feedback and are pleased you're 100% satisfied. We look forward to assisting you in the future.
Robert.He went beyond in helping me the fact…
Robert was excellent.He went beyond in helping me the fact he kept trying to reach out and when I couldn’t do it at the time due to work. I finally was able to set up with him . He truly is passionate about his job and cares for his clients. If I could give him 10 star I definitely would. Excited for my future
Date of experience: April 10, 2025
Reply from MSI Credit Solutions
We're so happy to hear about your wonderful experience with Robert! His dedication and commitment to his clients are truly appreciated. We're excited for your future as well, and we're grateful that Robert played such a positive role in helping you achieve your goals. Thank you for your kind words and the glowing review – we'll be sure to share your feedback with him.
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