MowTheLawn Reviews 2,364

TrustScore 4.5 out of 5

4.7

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, noting the ease of finding and ordering the correct parts through the user-friendly website. Consumers appreciate the competitive pricing and the speed with which orders are processed and delivered. Many reviewers highlight that the products they ordered were exactly what they needed and arrived in perfect condition. People express trust in the company, emphasizing its reliability and accuracy in fulfilling orders. Several reviewers specifically commend the customer service team for their responsiveness, helpfulness, and willingness to resolve issues, even when the customer was at fault. The company's commitment to customer satisfaction and its ability to provide timely solutions have earned high praise and repeat business.

Based on reviews, created with AI

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Rated 5 out of 5 stars
Verified

I ordered/ recieved the wrong part for an older model machine. Bypassing Amazon, where I ordered, I called your co directly, was connected with Mike in customer service, who quickly remedied the issue... See more

Rated 5 out of 5 stars
Verified

This company renewed my trust there are superior company's and do care about their customers. I admitted I was at fault for ordering the wrong part. They sent me a return label, refunded my money, pl... See more

Rated 5 out of 5 stars
Verified

The wheels and other parts for my commercial zero turn came as promised which was very quick. Everything fit perfectly. No surprises in being a landscaper. That meant a lot to me. Tad I had a place I... See more

Rated 4 out of 5 stars
Verified

The products I ordered arrived quickly and was exactly what I ordered. The website was easy to navigate and I had no trouble finding my parts. The only issue I had was that the metal bracket on the mo... See more


Company details

  1. #1 of 5 best companies in Lawn Mower Store

Written by the company

MowTheLawn is the place to find everything you need for your outdoor power equipment. Stocking OEM inventory from brands like John Deere, Toro, Cub Cadet, Exmark and many more. Powered by Weingartz, a family owned and operated leader in outdoor power equipment since 1945, MowTheLawn has brought the same quality experience online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

As promised!!!

The wheels and other parts for my commercial zero turn came as promised which was very quick. Everything fit perfectly. No surprises in being a landscaper. That meant a lot to me. Tad I had a place I can rely in trust to keep their word. We'll definitely use again if I need them!

Date of experience: June 21, 2025

Rated 3 out of 5 stars
Verified

Damaged in shipping but good

The mower deck arrived with some shopping damage, but instead of dealing with a return I did my best to fix it. The bracket for one of the scalp wheels was badly bent. I did send in pictures through the website, but never heard back.
I was able to get it bent back almost to where it was, but it isn’t perfect.
Otherwise, the deck is great.

Date of experience: June 20, 2025

Rated 5 out of 5 stars
Verified

Fast Reliable Service

Fast Reliable Service. Even though the kit didn't fit my older mower. The return was fast and accurate.
Great Company

Date of experience: June 16, 2025

Rated 1 out of 5 stars
Verified

I paid extra for express shipping

I paid extra for express shipping. My package should have shown up Friday. Tuesday I contacted Mow The Lawn to find out my package was damaged. They didn't contact me. I contacted them, then they told me my package was damaged.

Date of experience: June 17, 2025

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Reply from MowTheLawn

Thank you for your feedback. I see our customer service team has already assisted you with this. Please reach out if you have further questions or concerns.

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