Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Most reviewers were somewhat happy with their experience overall. Consumers express concerns regarding their orders, highlighting issues such as delays and a lack of updates. A significant number of people report not receiving their orders within the estimated delivery timeframe. Furthermore, some consumers mention difficulties in getting in touch with the company, citing a lack of response to inquiries. There are mixed opinions regarding the delivery service and the quality of the products. While some reviewers are satisfied, others express concerns. Refund processes are also a sore point for some consumers, with reports of delays and unresponsiveness.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

The order did take a little long to ship, but appreciate that we can continue to order equipment that is rarely available in US any longer. Thank you. Great communication too.

Company replied

Rated 5 out of 5 stars
Verified

Well, the first day I put it on, I left my driver window open and we had a downpour rain. When I came back to my car, there was a 2 inch puddle on the seat cover!! But the seat underneath was complete... See more

Company replied

Rated 5 out of 5 stars

I recently bought the Underwater Scooter Manta Hyper Go-Go from move-sea.com, and it's been a blast. This scooter makes diving a breeze. It's powerful enough to handle currents and keeps up with me. O... See more

Rated 1 out of 5 stars

It’s clear that this is a scam company. All the positive reviews seem to be copied and pasted. Avoid ordering from here, or you risk losing your money and never receiving your order. Like me. scammer... See more

Company replied


Company details

  1. #24 of 29 best companies in Outdoor Sports Store
  2. #3 of 3 best companies in Dive Shop

Written by the company

MOVESEA. Best products for your outdoor and water activities. In our catalogue you will find different types of underwater scooters, underwater drones, dive systems, accessories for surfing, electric bikes, power stations and much more.


Contact info

3.5

Average

TrustScore 3.5 out of 5

328 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 31% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

First day, put to the rest!

Well, the first day I put it on, I left my driver window open and we had a downpour rain. When I came back to my car, there was a 2 inch puddle on the seat cover!! But the seat underneath was completely dry!!

Date of experience: June 26, 2025

MOVESEA logo

Reply from MOVESEA

Thank you so much, Joseph! We’re glad it worked perfectly for you on day one!

Advertisement
Rated 5 out of 5 stars
Verified

The order did take a little long to…

The order did take a little long to ship, but appreciate that we can continue to order equipment that is rarely available in US any longer. Thank you.
Great communication too.

Date of experience: June 13, 2025

MOVESEA logo

Reply from MOVESEA

Hi Lorenzo,
Thanks for your kind words and patience! We're working on speeding up shipping and hope to serve you again soon.
Best regards.

Rated 1 out of 5 stars
Verified

Package came week and a half

Package came week and a half

Date of experience: June 03, 2025

MOVESEA logo

Reply from MOVESEA

Hi John,
We're sorry to hear you were disappointed with the delivery time. After reviewing your order, we’d like to share a few clarifications:

- Your order was placed on a Saturday, and our warehouse is closed on weekends.
- It shipped the next business day (Monday) and was delivered on Monday, June 9—within 5 business days.
- You choose standard shipping, which typically takes 5–7 business days.

Given the cross-country distance from our California warehouse, this delivery was well within the expected timeframe.

Given that the delivery was completed within the expected timeframe for the selected shipping method, we feel this review may not reflect the actual service provided, and we kindly ask you to consider updating it.

Thank you.
Best regards.

Rated 5 out of 5 stars
Verified

Best seller!!

Best seller !!

Date of experience: June 03, 2025

MOVESEA logo

Reply from MOVESEA

Thank you Vic! We appreciate your feedback.

Advertisement
Rated 4 out of 5 stars
Verified

Good customer service

Updated review: I ordered a cable that, it turns out, the manufacturer changed the specs on. The item I received was not what I ordered. I reported the error to MOVESEA and they issued a complete refund. It was a good resolution to a minor error; they made it right. Thanks to their CSR team for the help!

Date of experience: April 24, 2025

Advertisement
Rated 5 out of 5 stars
Verified

Fast accurate service

Fast accurate service. Excellent seat covers for my new Toyota SUV. Wish you had those same waterproof seat cover for my back bench seat. Not seeing one listed. I like the bright blue color. Thanks Jimmy

Date of experience: March 25, 2025

Advertisement
Rated 1 out of 5 stars

Half my order was received

Half my order was received. I emailed them they said some products are back ordered* no chance of getting half refunded or anyhting stay away from this vendor.

Date of experience: March 04, 2025

Rated 1 out of 5 stars

Do not purchase from Movesea

Do not purchase from Movesea. IF you have a return, they will not refund your money. You will never hear from them. I had to contact them and they said they refunded my money but they never did. They will lie to you and tell you they did. They will accuse your bank of holding the transaction or failing in some way. They will not help you, they do not care. Most worthless company I have ever seen. Based on the other reviews I am reading I am not surprised.

Date of experience: December 02, 2024

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look