Verified
It appears as though my package (EMS shims) was opened, which in light of the contents is disturbing. So I deducted a star- though I don't know that Motowheels had any control over that or not. They... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Verified
Ordered an Oberon slave cylinder for a Ducati ST3. Part description was great, which also included color options. The part shipped fast, and the cylinder fit my bike without any issues. I'll definitel... See more
Verified
Item matched description. Seller was prompt and packaging was ideal. Shipping was also decent. Positive experience and would buy from again.
Verified
Even though my order took a while to come in, I had no trouble communicating with MotoWheels and being assured it was en route. Good customer service and responsiveness goes a long way. My first exper... See more
Company details
- #11 of 11 best companies in Motorcycle Parts Store
- #1 of 1 best companies in Ducati Dealer
- #9 of 9 best companies in Motorcycle Equipment and Accessories Store
Information provided by various external sources
We are stocking distributors and direct importers with over a million dollars in parts inventory. We supply many dealerships with product. We can ship the same day because we stock everything we sell. We don't rely on third party drop shipping or special orders to fulfill your orders. Many companies advertise a low price but don't have the products on hand to deliver. We fill over 95% of our orders the same day. Our website features an inventory counter to let you know what we have in stock.
Contact info
11306 Sunco Dr., 95742, Rancho Cordova, CA, United States
- motowheels.com
4.2
Great
2K reviews
Replied to 42% of negative reviews
Typically replies within 1 week
Verified
Great company to work with.
Staff is always easy to deal with. Parts came a week earlier than expected. Thank you!
Date of experience: June 06, 2025
Verified
This site is a scam
This site is a scam. Shame on me, I should have seen it from the beginning. Buried in their policies it states they can change the price of an order whenever they want, even after your credit card has been charged. And guess what, that’s exactly what they did. After 3 days of my order status not changing, a representative contacted me to state that my order would now cost an additional $378!
Incredibly dishonest business practices. This is your typical bait and switch tactics, and shady business practices. Take it from me, you will not get the product you want at the price you think you are paying. Trust the terrible reviews you see, I know I wish I had.
Date of experience: June 27, 2025
Verified
Bad service
Bad service. Was not notified item was back ordered. Then when I asked for refund they told me it would be a 20% restock fee.?
Date of experience: May 23, 2025
Verified
Verified
Good product, good price!
Good product, good price!
I needed a specific part, the price was the best out there, and it showed up as delivered!
Date of experience: May 27, 2025
Verified
It appears as though my package (EMS…
It appears as though my package (EMS shims) was opened, which in light of the contents is disturbing. So I deducted a star- though I don't know that Motowheels had any control over that or not. They did communicate with me very effectively about the issue. Recommend.
Date of experience: May 26, 2025
Verified
i like to exchange an item
i like to exchange an item, wrote them an email and never reply.
Date of experience: May 26, 2025
Verified
A+ all around
Great price, fast turnaround time, helpful and prompt communication. I'll definitely use you guys again.
Date of experience: May 17, 2025
Verified
Item matched description
Item matched description. Seller was prompt and packaging was ideal. Shipping was also decent. Positive experience and would buy from again.
Date of experience: May 24, 2025
Verified
Verified
the part said it fits the bike but it…
the part said it fits the bike but it does not
Date of experience: May 19, 2025
Verified
Verified
Good people to deal with
Good communication, excellent pricing, will defintely do more business with them.
Date of experience: May 16, 2025
Verified
Always the right product at the right…
Always the right product at the right price
I did ask a question no one responded
I wanted to see if you had brake pads in stock for a 2024 Multistrada RS
Date of experience: April 22, 2025
Verified
Place an order a month ago
Place an order a month ago , haven’t received it yet.
Date of experience: May 02, 2025
Verified
Even though my order took a while to…
Even though my order took a while to come in, I had no trouble communicating with MotoWheels and being assured it was en route. Good customer service and responsiveness goes a long way. My first experience with MW and won't be my last. Cheers.
Date of experience: May 02, 2025
Verified
Verified
Always have what I need Everytime
Always have what I need Everytime
Date of experience: April 23, 2025
Verified
Still waiting for my order
Still waiting for my order . I was not given a heads up that it was on back order …. I paid extra for fast shipping as well
Date of experience: April 24, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.