Moonkie Reviews 1,572

TrustScore 4.5 out of 5

4.6

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often describing them as well-designed, adorable, and unique, making them perfect gifts for mums-to-be. Consumers appreciate the excellent customer service, noting prompt and helpful responses to inquiries and a willingness to resolve any issues. People also highlight the practicality and stylish design of the items, particularly for modern parents. Consumers are very satisfied with the delivery service and the careful packaging, which includes clear cleaning instructions. The non-toxic nature of the products is a significant advantage for feeding little ones. Reviewers also appreciate the option for personalization, such as monogramming, which adds a special touch to gifts. The products are easy to clean and dishwasher safe, making them convenient for busy parents.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

One customer is very pleased with such high quality and durability of these products. They are very well designed and so adorable. If I have to praise something about these items, it would be their cu... See more

Rated 5 out of 5 stars
Verified

Hug&Go-Mossy the Reindeer- I absolutely love Moonkie for all my gifts for my grandkids, your products are high quality and durable! My granddaughter absolutely loved her Hug&Go toddler backpack, Moss... See more

Rated 4 out of 5 stars
Verified

Very good quality toys by the look of it, nice design, easy to grab, and most importantly, easy to chew on..! An improvement on packaging could be done. Purchasing silicone to avoid plastic, and eve... See more

Company replied

Rated 4 out of 5 stars
Verified

Awesome products! We really like the starter kit and storage containers. They are perfect! Baby is 6 months old and is enjoying feeding. The products are really practical. The only ite... See more

Company replied


Company details

  1. #6 of 15 best companies in Baby Store
  2. #9 of 15 best companies in Children's Store
  3. #8 of 22 best companies in Children's Toys Store
  4. #43 of 109 best companies in Gift Shop
  5. #3 of 8 best companies in Toy Manufacturer

About Moonkie

Written by the company

Moonkie is a trusted baby and toddler brand devoted to making parenting simpler and more enjoyable.🫡We offer a thoughtfully curated range of products, from feeding essentials to sensory toys, all designed with safety, quality, and style in mind. 🏆Our award-winning creations are crafted using eco-friendly materials, adhering to the highest safety standards. ✅At Moonkie, we blend functionality, fun, and innovation to support families in creating cherished moments with their little ones. Discover the joy of parenting with Moonkie!🌙
EXPLORE NOW

What Parents Love About Moonkie?

Written by the company

🤱🏻Safe Materials, Happy Babies: The Moonkie Promise
Our premium food-grade silicone is free from BPA, phthalates, lead, and latex, ensuring the highest level of safety for your baby.
🍃ClimatePartner Certified: Our Commitment to Sustainability
Make every choice count—for your little one and the planet! Moonkie partners with ClimatePartner to ensure every product is 100% carbon neutral, contributing to a sustainable future.🌎
✍🏻Exclusive Designs: Patented & One-of-a-Kind
At Moonkie, we proudly protect our globally filed intellectual property, registered with the United States Patent and Trademark Office, showcasing our dedication to innovation and creativity.✨
✔️Safety Guaranteed: Compliant with EU & US Standards
Your baby’s safety is our top priority! 💪🏻All Moonkie products undergo rigorous health, safety, and environmental checks to exceed global standards, ensuring peace of mind for parents everywhere.

Moonkie:🎖The Award-Winning Excellent You Can Trust

Loved by Moms and Trusted by Experts💖

Loved by Moms and Trusted by Experts💖
Moonkie is honored to have received multiple prestigious awards for exceptional quality, innovative design, and unwavering commitment to excellence🏆. Our products are not only approved by moms but also trusted by experts, making us a brand you can rely on for your little one’s needs.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Absolutely beautiful and unique baby gifts.

One customer is very pleased with such high quality and durability of these products. They are very well designed and so adorable. If I have to praise something about these items, it would be their cuteness and uniqueness. A perfect gift for mums-to-be. I also must say their customer service is excellent, with prompt and helpful responses to my inquiry. Will go out of their way to resolve any problem. Thank you, Moonkie, for delivering such beautiful and well-presented products.

Date of experience: June 16, 2025

Rated 3 out of 5 stars
Verified

One of the items has error

Date of experience: May 23, 2025

Moonkie logo

Reply from Moonkie

Hi,

Thank you for taking the time to share your feedback. We are truly sorry to hear that one of the items in your order did not meet your expectations. Please accept our sincerest apologies for the inconvenience this may have caused.

At Moonkie, we care deeply about our customers’ experience and take all concerns seriously. Our customer support team has been informed of your issue and will reach out to you within the next 12 hours to help resolve the problem.

Once again, we apologize for the inconvenience and appreciate your patience and understanding. We hope to have the opportunity to restore your trust in Moonkie and provide you with the quality service and products we are known for.

Warm regards,
Wendy
Moonkie Customer Support

Rated 4 out of 5 stars
Verified

The products look great

The products look great. Shipping is shockingly slow, though.

Date of experience: June 27, 2025

Moonkie logo

Reply from Moonkie

Dear Michellene,

Thank you very much for taking the time to share your thoughts with us. We are truly pleased to hear that you are happy with the quality of our products.

We sincerely apologize for the delay in shipping. We completely understand how important it is to receive your order in a timely manner. Please rest assured that we are actively working with our logistics partners to improve delivery efficiency and minimize delays in the future.

As a growing brand, your feedback means a lot to us and helps us continue to improve. We truly appreciate your support and hope to have the pleasure of serving you again.

Best regards
Wendy
Moonkie Customer Support

Rated 5 out of 5 stars
Verified

Perfect experience

I placed a second order 1 year after my first order. I totally love the food containers. First ordered the small ones but now my baby is older I ordered the larger size.
Also, the stacking cups are amazing.
My 1y old loves the sensory spinner. Everything i ordered is in great quality and the shipping was quick and safe. Only a little bit disappointed in the suction plate, as it doesn't stick to our tripp trapp play tray.

Date of experience: May 15, 2025

Rated 1 out of 5 stars
Verified

Very slow delivery

Took way too long to arrive with no notice before purchase.

Date of experience: June 26, 2025

Moonkie logo

Reply from Moonkie

Dear Alison,

We’re truly sorry to hear that you had a negative experience with your recent order, and we sincerely apologize for the delay and the lack of notice prior to your purchase.

At Moonkie, we understand how important it is for your order to arrive on time, especially when you're shopping for little ones or gifts, and we deeply regret the inconvenience and frustration this situation has caused you. Please accept our heartfelt apologies for not meeting your expectations.

We take full responsibility for the lack of timely communication and for the delay in shipping. Your experience does not reflect the standards we strive to maintain, and we understand how disappointing it must have been to receive your package later than expected, without any prior update.

To make things right, our customer support team has already been informed of your case and will personally reach out to you within the next 12 hours. We are committed to helping you find a satisfactory resolution.

Please know that your feedback is extremely important to us. It allows us to learn and grow, especially as a young and passionate brand that cares deeply about every customer’s experience. We are genuinely sorry for the trouble and hope you will give us a chance to make up for this.

Thank you again for bringing this to our attention—we truly value your voice and your support.

Warm regards,
Wendy
Moonkie Customer Support

Rated 4 out of 5 stars
Verified

Moonkie Munchies!

Awesome products! We really like the starter kit and storage containers. They are perfect!

Baby is 6 months old and is enjoying feeding. The products are really practical.

The only item we are struggling with is the long weening spoons as baby can’t manage them - food goes everywhere - and the spoon is a little deep for her as she has no teeth yet, tipping it tends to get more on the outside of her than the inside!

She loves the teething tower it’s a perfect size. Yes it does end up on the floor a lot however so does everything else at this stage of her development!

Only drawback is the delivery time is a little slow! Worth the wait and highly recommend.

Yet to try the water bottle with sip straw. Looks great and an appropriate size for a toddler!

Date of experience: June 25, 2025

Moonkie logo

Reply from Moonkie

Hi,

Thank you so much for your thoughtful review and for taking the time to share your experience with our products. We're delighted to hear that you and your little one are enjoying the starter kit, storage containers, and the teething tower — it truly means a lot to us to know our items are helping make this exciting stage more enjoyable and practical for your family.

We appreciate your honest feedback about the weaning spoons. We're sorry to hear they’ve been a bit tricky to manage. Your insight is incredibly helpful, and we’ll definitely share it with our product development team as we continue to refine and improve our designs for younger babies.

Regarding the delivery time, we sincerely apologize for the wait and understand how important timely shipping is — especially when it comes to baby essentials. We’re actively working with our logistics partners to improve delivery times across all regions.

We’re thrilled you’re enjoying the design of the water bottle with the sip straw and hope it turns out to be just as practical once your little one starts using it.

Thank you again for your support and recommendation, which means the world to us. If there’s ever anything more we can do for you, please don’t hesitate to reach out.

Warm regards,
Wendy
Moonkie Customer Support

Rated 5 out of 5 stars
Verified

Good quality

Products are good quality. Detail to shipping was appreciated-products arrived in excellent condition. Would order from moonkie again.

Date of experience: June 23, 2025

Rated 5 out of 5 stars
Verified

Excellent product

Excellent product. We bought two placemats for toddlers . They have sticky backs, which keep them in place; are a good size and have rims to delay the spread of liquids.

Date of experience: June 23, 2025

Rated 5 out of 5 stars
Verified

Hug&Go-Mossy the Reindeer-

Hug&Go-Mossy the Reindeer-
I absolutely love Moonkie for all my gifts for my grandkids, your products are high quality and durable! My granddaughter absolutely loved her Hug&Go toddler backpack, Mossy the Reindeer is adorable and huggable, even I fell in love 🥰

Date of experience: June 24, 2025

Rated 5 out of 5 stars
Verified

Love everything!

Everything is good quality and very pretty 😍❤️ I'd definitely shop again at Moonkie!

Date of experience: June 20, 2025

Rated 5 out of 5 stars
Verified

I loved all the items

I loved all the items, my 4 month Granddaughter is about to start to sample foods I am so happy with the
feeding utensils they are so much better then when my adult children were babies and my granddaughter loves her UFO toy so everyone happy 😊

Date of experience: June 23, 2025

Rated 5 out of 5 stars
Verified

Love my Moonkie

Ordering was very easy. had a lot of products to choose from. Love how you can have personalization on the products.

Date of experience: June 23, 2025

Rated 5 out of 5 stars
Verified

Great customer service and product!

Great customer service! I had a issue with the company that was to deliver my order. Moonkie was on top of the problem immediately and I got my parcel. Thank you for you timely response, and friendly, professional service. Love your purchase.

Date of experience: June 23, 2025

Rated 1 out of 5 stars
Verified

Very bad experience with shipping

Very bad experience with shipping. The product was not as expected. Not worth the price. Very unsatisfied.

Date of experience: June 22, 2025

Moonkie logo

Reply from Moonkie

Hi,

Thank you for sharing your feedback, and we are truly sorry to hear that your experience with our shipping and product did not meet your expectations.

At Moonkie, we take all customer concerns seriously and are committed to resolving any issues in a timely and satisfactory manner. We are very sorry for the inconvenience caused and would love the opportunity to make this right for you.

Our customer care team will be reaching out to you within the next 12 hours to assist you further.

Thank you again for bringing this to our attention, and we appreciate your patience as we work to address your concerns.

Warm regards,
Wendy
Moonkie Customer Support

Rated 5 out of 5 stars
Verified

Good quality

Love everything I ordered the pacifier star holders are must have. Very well made ❤️

Date of experience: June 21, 2025

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