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Rated 5 out of 5 stars

I had a great experience with Momorii. I booked a dress for my baby and the quality of the product was great. I needed to contact the store for some alignment on return policy and the support provided... See more

Rated 5 out of 5 stars

I recently ordered clothing for my grandchildren from momorii and couldn’t be more pleased with the beautiful quality of these items. I had made a duplicated purchase and emailed them to notify of m... See more

Rated 5 out of 5 stars

Love all the cute and beautiful outfits they have for us to purchase. So many choices make it difficult to decide what to get. I know the astronaut snowsuit I bought will be loved. Perfectly made with... See more

Rated 3 out of 5 stars

Bought a cute little dress for my granddaughter, it is super adorable. I was disappointed to learn later that I could have purchased the same dress online from other drop ship suppliers for much less.... See more

Company replied


Company details

  1. Baby Clothing Store
  2. Children's Clothing Store

Written by the company

Momorii understands that life is a tiring chore, especially for moms. Our passion is to make life easier for all moms. What drives us forward is that what we are doing is aiming to put a smile on your face. We will understand what moms need, whether moms need baby clothes, baby shoes, nappy bags or maternity accessories. We select our products carefully and focus on customers' experience to make shopping as easy and fun as possible. Even if you are not sure of what you want, our online shop has several ways to help you identify your needs. Everything about Momorii revolves around our commitment to lift the weight off your chest.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

I had a great experience with Momorii

I had a great experience with Momorii. I booked a dress for my baby and the quality of the product was great. I needed to contact the store for some alignment on return policy and the support provided exceed my expectations, very fast, customer driven and we were able to find a solution very quickly! I highly recommend Momorii!

Date of experience: June 29, 2025

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Rated 5 out of 5 stars

amazing !!!

The package arrived quickly, excellent customer service, very quick response and amazing service.
Highly recommend !!!

Date of experience: May 19, 2025

Rated 5 out of 5 stars

Beautiful product

Beautiful product, fast shipping, responsive customer service.
Thank you for your business. Will be back for sure!

Date of experience: December 01, 2024

Rated 5 out of 5 stars

Love Momorii

Love all the cute and beautiful outfits they have for us to purchase. So many choices make it difficult to decide what to get. I know the astronaut snowsuit I bought will be loved. Perfectly made with quality material. Purchase process was easy and I love that they email us to verify our purchase incase we got the wrong size. Love that they keep us informed about our order from purchase to shipping status! Will be my go to place to purchase gifts for the children in my family.

Date of experience: October 09, 2024

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Rated 5 out of 5 stars

Exceptional customer service

Momorii were so wonderful to communicate with. I had made a mistake in my ordering and they replied to my emails very promptly. They went above and beyond to help me. I highly recommend Momorii.

Date of experience: October 22, 2024

Rated 1 out of 5 stars

Your company said my package was…

Your company said my package was delivered it was not Went to the post office and they said tracking number was not a legitimate number

Date of experience: October 21, 2024

momorii.com logo

Reply from momorii.com

Thank you for your feedback. Customer satisfaction is our main priority. Please be informed that we have already contacted the USPS to investigate the matter. We are awaiting an update from them regarding the status of your package.

To expedite the resolution, we would like to offer you two options:

Reshipment: We can reship the order to you at no additional cost.
Store Credit: We can provide you with a store credit for the value of your order, which you can use for a future purchase.
Please let us know which option you prefer.

Rated 5 out of 5 stars

Quick shipping

Quick shipping, great quality, and great customer service!! This dress looked so cute for family picture. Highly recommend. I wish all
Businesses had great customer service like them. They go above and beyond.

Date of experience: July 01, 2024

Rated 5 out of 5 stars

Best think about the Momorii is the…

Best think about the Momorii is the communication.
The costumer care service is beyond amazing.
Super helpful, respectful, and professional.
I placed 2 orders so far and cannot wait for new items!

Date of experience: May 15, 2024

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Rated 3 out of 5 stars

Nice dress, Questionable pricing

Bought a cute little dress for my granddaughter, it is super adorable. I was disappointed to learn later that I could have purchased the same dress online from other drop ship suppliers for much less. Maybe they have higher marketing or customer service costs than the others, which is fair. Was satisfied that they were polite about my concerns and refunded me.

Date of experience: March 29, 2024

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Reply from momorii.com

Thank you for your feedback.

We want to assure you that the order has been cancelled, and a refund has already been initiated to your original payment method excluding shipping fee.

We sincerely apologize for your disappointment. We strive to offer high-quality products, but understand that price is a significant factor to you.

We source our products from various suppliers, focusing on quality materials and unique designs. This can sometimes affect the final price point compared to mass-produced items.

We strive to offer a positive customer experience, and we're always looking for ways to improve.

Rated 4 out of 5 stars

Great Customer Service

The jacket I order for my daughter wasn’t the color I expected ,it shipped fast and I was able to contact the company and get the issue resolved right away/ great customer service I will be shopping with this company again. Thank you so much

Date of experience: December 07, 2022

Rated 5 out of 5 stars

Great tweed car coat

Bought this tweed car coat for my grandson and couldn’t be happier. It was exactly what I was looking for; it shipped quickly; and was of great quality. Plus, price was reasonable and he looked adorable in it! Would purchase from here again.

Date of experience: November 24, 2022

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Rated 5 out of 5 stars

I have received the package containing…

I have received the package containing Chic Flower Round Metal Wall Art –rectangular and I am happy with it. I appreciate all the hard work done to get me this piece after the first piece was lost in the mail. Dealing with your Support Team was a pleasure and the service was excellent.

Date of experience: August 01, 2022

Rated 5 out of 5 stars

I had a question concerning my order

I had a question concerning my order. Within minutes of sending my email I received a response. They were the most helpful company I have ever had the pleasure of working with. I responded thanking them and they even responded to that comment! These are good guys!

Date of experience: June 26, 2022

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Rated 5 out of 5 stars

Grandchildren

I recently ordered clothing for my grandchildren from momorii and couldn’t be more pleased with the beautiful quality of these items. I had made a duplicated purchase and emailed them to notify of my error and literally within moments someone emailed back and the issue was fixed. The service was exceptional. In addition momorii Were attentive, responsive, kind and always available to assist. I would highly recommend and will happily continue to use their services in the future. By far the best online children’s site.
Lisa Roberts
Ontario Canada

Date of experience: May 27, 2022

Rated 5 out of 5 stars

Amazing customer service!

Love the baby kitten nightlight! When I had some issues with my order, customer service was on it immediately, and resolved the situation well beyond my expectations! Thank you!

Date of experience: February 02, 2022

Rated 5 out of 5 stars

Perfect gift

I had ordered a gift for a new baby niece, the quality of the rompers was great. Super cute and great quality, the customer service was outstanding they did multiple follow-ups to ensure delivery. Thank you!

Date of experience: January 13, 2022

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