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Review summary

Reviewers had a great experience with this company. They appreciate the service provided, highlighting its ease of use and the quickness of the process. The application is also well-received for being user-friendly and efficient. People have successfully used the platform to top up mobile phones in various countries, praising its seamless functionality from anywhere in the world. However, some consumers have expressed concerns regarding payments, leading to frustration. Others mentioned discrepancies in exchange rates and additional taxes, which made the service less appealing. While refunds were mentioned in some cases, this aspect appears to be a point of contention among users.

Based on reviews, created with AI

See what reviewers are saying

Rated 3 out of 5 stars

Honestly, a hit or miss. Sometimes everything goes through just fine and sometimes it simply does not work. Brought this to their attention some time ago when the same happened and allowed myself to b... See more

Rated 5 out of 5 stars
Verified

Recarga rápida y segura. La aplicación es muy fácil de usar. 100/100. So far for me it is the best, so much so that the tax becomes insignificant.

Rated 4 out of 5 stars
Verified

It's user friendly and a very quick process. My only issue is with the exchange rates when sending to someone in a different country they are below average and are not on par with the market.

Rated 5 out of 5 stars
Verified

A great efficient way to top up a mobile SIM when travelling overseas. I bought a Mexico Telcel Amigo sim from an online marketplace and once I arrived in Mexico I put in this SIM, loaded up the mobi... See more


Company details

  1. #37 of 56 best companies in Telecommunications Service Provider
  2. #40 of 56 best companies in Internet Service Provider
  3. #8 of 17 best companies in Mobile Network Operator
  4. #12 of 21 best companies in Phone and Internet Service

About MobileRecharge.com

Written by the company

Founded in 2012, MobileRecharge.com is the website that helps expats send credit to their loved ones’ mobiles. MobileRecharge.com covers over 100 countries and more than 300 mobile operators.
The safe transactions, attractive daily promotions and user-friendly interface make MobileRecharge.com a reliable partner for all those when living abroad who want to keep a close relationship with their families and friend back home. For more info, visit:

Written by the company

24/7 Customer Service

Recharge Mobiles Online

With over 20 years of experience, we deliver security and reliability

With MobileRecharge.com, it's easy to make your family and friends happy! It takes only seconds to top up their mobiles back home. Fast and secure mobile recharges, exciting bonuses and more.

  • Fast & secure top up service
  • Send credit to any of the 160 countries
  • Refill minutes & data in 3 easy steps
  • Great offers for instant top-ups
  • Stay in touch with family & friends

Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Be very careful with this company

Be very careful with this company, took my money and unfortunately coukd not credit my sim as the sim is out of date, it cannot refund me " as the credit has been successfully applied" they are liners and scammers AVOID

Date of experience: July 06, 2025

Rated 3 out of 5 stars

A Mediocre Experience Overall

Honestly, a hit or miss. Sometimes everything goes through just fine and sometimes it simply does not work. Brought this to their attention some time ago when the same happened and allowed myself to be convinced it was my fault, as other similar sites are worse, to be honest. Not this time. If you are having temporary site issues or are undergoing maintenance, let us know or something.

Date of experience: July 03, 2025

Rated 4 out of 5 stars
Verified

It's user friendly and a very quick…

It's user friendly and a very quick process. My only issue is with the exchange rates when sending to someone in a different country they are below average and are not on par with the market.

Date of experience: July 01, 2025

Rated 1 out of 5 stars

Fake fake don’t make payments in this…

Fake fake don’t make payments in this website it’s a scam and good reviews also provided by them each and every hour to pull the customers

Date of experience: June 28, 2025

MobileRecharge.com logo

Reply from MobileRecharge.com

Dear user, could you please share a brief description of the problem along with your email address? We would love to look into this and help out, but we need to identify your account in order to get to the bottom of this.

Please note you can always contact our Customer Support, available 24/7 through the Support page.

Rated 1 out of 5 stars

They are thieves

They are thieves, they put some hidden link at the time of recharge as if you were making a subscription and then they deduct money from your card without consent. They act in bad faith. Questionable company with no respect for the customer. I do not recommend them.

Date of experience: June 25, 2025

MobileRecharge.com logo

Reply from MobileRecharge.com

Dear Mozara

We can not find any account with the name provided.

Are you sure you're not confusing us with:
Prepaidmobilerecharge.com

Please note we are:
Mobilerecharge.com NOT Prepaidmobilerecharge.com

We couldn't find your name in our records and we don't have any recurring charge or hidden link.

Are you sure this is the right company to review?

Thank you in advance!




----------

Hello,

Thank you for your feedback! In order to be able to assist you, we need to find your account in our system. Can you please provide us your account details?

Your MobileRecharge team

Rated 1 out of 5 stars
Verified

The receiver didn't receive the credit…

The receiver didn't receive the credit but my bank has paid the £5.80 to you.
Please check on Mtn Ghana on this issue, thanks

Date of experience: June 23, 2025

MobileRecharge.com logo

Reply from MobileRecharge.com

Hello,

Thanks for reaching out! Our support team has already opened an investigation into the Mobile Recharge issue you reported. They’ll follow up with updates as soon as possible. In the meantime, if you have any additional questions or need further assistance, feel free to contact them directly—they’re available 24/7 and ready to help.

Your MobileRecharge team

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