Mix Cosmetiques Reviews 83

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

Excellent Product & Great Customer Service Lanae is a wealth of knowledge and understanding and time spent buying her product or taking her classes is time well spent. If you are looking into more a... See more

Company replied

Rated 5 out of 5 stars
Verified

Lanae is incredibly knowledgeable about the ingredients she puts into her products and what the benefits are of each ingredient to help your skin. She also will also custom make a product to help y... See more

Company replied

Rated 5 out of 5 stars
Verified

I love all products that I have tried from Mix. The moisturizer is amazing and my custom lip gloss, lipstick, and cream blush are the perfect colors to light up my complexion. Lanae and Sarah are... See more

Company replied

Rated 5 out of 5 stars
Verified

Lanae was so welcoming, kind and knowledgeable. She is truly passionate about what she does. Her Kombucha class was fun and informative and her soap bars don't dry out your skin!

Company replied


Company details

  1. Cosmetics Store
  2. Pharmacy

Written by the company

Mix Cosmetiques is all about makeup you get to mix yourself. You get the chance to be in charge of making makeup that works for you. Makeup doesn’t need to be a secret! What are those big words on the back of labels? Which ingredients are good for my s...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

83 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Super informative

Super informative, fun and creative! There’s science involved, color, natural ingredients, and learning the history of soap. Thank you!!

Date of experience: May 12, 2025

Rated 5 out of 5 stars
Verified

I love the cream deodorant

I love the cream deodorant. It is the only deodorant that works for me.

Date of experience: February 19, 2025

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Reply from Mix Cosmetiques

We are so glad to hear that you are loving the cream deodorant! Thank you for the kind review and your support of us and what we do!

Rated 5 out of 5 stars
Verified

I love knowing I can trust the process…

I love knowing I can trust the process and ingredients in these products to not o LH be healthy and safe for my skin and body but also safe for the environment.

Date of experience: February 24, 2025

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Reply from Mix Cosmetiques

Thank you so much for your kind words! It means the world to us that you trust our process and ingredients. Creating products that are safe for both you and the environment is at the heart of what we do. We’re so glad you love them!

Rated 5 out of 5 stars
Verified

Timely delivery

Timely delivery, accurate order, outstanding price and excellent product.

Date of experience: February 19, 2025

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Reply from Mix Cosmetiques

Thank you for this kind review! We're so happy you loved our product! We love hearing you're happy with your experience with us, thank you again for your kind words!

Rated 2 out of 5 stars
Verified

Nice idea, poor execution

The packing of the product needs to be better. The lids were all off so the liquids spilled and the purchase was a waste along with a super disappointed little girl

Date of experience: February 18, 2025

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Reply from Mix Cosmetiques

I’m so sorry this happened, and even more so that it led to a disappointed little girl. That’s the last thing we’d ever want. We do our best to pack everything securely, but we clearly missed the mark here. I’m sending a replacement kit today, along with a full refund. Thank you for letting me know, and I truly appreciate the chance to make it right.

Rated 5 out of 5 stars
Verified

Mix Cosmetics is very welcoming

Lanae was so welcoming, kind and knowledgeable. She is truly passionate about what she does. Her Kombucha class was fun and informative and her soap bars don't dry out your skin!

Date of experience: January 21, 2025

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Reply from Mix Cosmetiques

Thank you so much for the kind words! It was a pleasure having you in the Kombucha class, and I’m so glad you enjoyed it. I’m thrilled to hear that the soap bars are working well for your skin too! It’s always wonderful to share my passion, and I can’t wait to see you again soon.

Rated 5 out of 5 stars
Verified

I purchased 2 kits (chai latte)

I purchased 2 kits (chai latte), as gifts for Christmas for 2 adult daughters and they loved everything that came in the kit! The fragrance of the products was amazing!

Date of experience: December 10, 2024

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Reply from Mix Cosmetiques

Thank you for sharing! We’re so glad your daughters loved the Chai Latte kits and the fragrance of the products. It sounds like the perfect Christmas gift! We appreciate your support and hope to see you again soon for more gift ideas!

Rated 5 out of 5 stars

My girlfriends and I had a great…

My girlfriends and I had a great experience this evening at @Mixcosmetics. So happy to meet Finley as well.

Date of experience: December 18, 2024

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Reply from Mix Cosmetiques

We’re so glad you and your girlfriends had a great time! It was a pleasure having you all at Mix Cosmetiques! We hope to see you again soon for more fun!

Rated 5 out of 5 stars
Verified

I love Mix Cosmetiques!

Great company! Great service! Great products!

Date of experience: October 29, 2024

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Reply from Mix Cosmetiques

Thank you so much for the wonderful feedback! We’re thrilled to hear you’re enjoying everything. We appreciate your support and can’t wait to serve you again soon! :)

Rated 5 out of 5 stars
Verified

Love the products

Love the products! Orders received promptly!

Date of experience: August 16, 2024

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Reply from Mix Cosmetiques

Thank you for your kind words! We’re so happy to hear you love the products and that your orders arrived quickly. We look forward to serving you again soon!

Rated 5 out of 5 stars
Verified

Amazing Products! Genius company.

I love all products that I have tried from Mix. The moisturizer is amazing and my custom lip gloss, lipstick, and cream blush are the perfect colors to light up my complexion.

Lanae and Sarah are really knowledgeable about the products and share so much helpful information.

AND, best of all, everything is really affordable.

Date of experience: July 25, 2024

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Reply from Mix Cosmetiques

Thank you so much for such a thoughtful review! We’re thrilled to hear that the products are making your complexion shine! Sarah and I love sharing our knowledge, and we’re so happy it’s been helpful. We’re also glad to hear you’re finding everything affordable—helping you look and feel great while staying within your budget is always our goal! :)

Rated 5 out of 5 stars
Verified

Found exactly what I was looking for!

The store very inviting and I was able to easily find what I was looking for. There are so many other great products to consider, I look forward to going back and spending more time.

Date of experience: June 28, 2024

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Reply from Mix Cosmetiques

Thank you for the wonderful review! We’re so glad you found everything you were looking for and enjoyed the store atmosphere. We can’t wait to welcome you back and help you explore even more of our products!

Rated 5 out of 5 stars
Verified

Great products

Great products! Love the tinted moisturizer and the facial wash. So clean and just the tight coverage.

Date of experience: April 17, 2024

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Reply from Mix Cosmetiques

Thank you for the great feedback! We're so happy to hear you're loving the tinted moisturizer and facial wash. It’s fantastic that they’re giving you the clean, tight coverage you’re looking for. We appreciate your support and can’t wait for you to try more!

Rated 5 out of 5 stars
Verified

I just started using my first order of…

I just started using my first order of face lotion and face oil and I love it. I have dry skin so I apply both all day long.

Date of experience: March 22, 2024

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Reply from Mix Cosmetiques

Thank you for sharing! We’re so glad to hear that the face lotion and oil are working well for your dry skin. It’s great to know they’re making a difference for you. Keep enjoying the hydration, and we look forward to hearing more about your experience!

Rated 5 out of 5 stars
Verified

Excellent customer service

Excellent customer service, and the best lotion I've ever had.

Date of experience: March 07, 2024

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Reply from Mix Cosmetiques

Thank you for the amazing feedback! We're so glad to hear you’re loving the lotion. We take pride in our customer service, and it means a lot to know it made a difference for you. We look forward to serving you again soon!

Rated 5 out of 5 stars
Verified

The seller was prompt in fulfilling the…

The seller was prompt in fulfilling the order, even contacted me to verify my address before shipping. The soap smells great & makes my skin so soft! It’s even cleared up my complexion in some areas.

Date of experience: February 27, 2024

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Reply from Mix Cosmetiques

Thank you so much for sharing your experience! We’re so glad the soap worked wonders for your skin and that you enjoyed the scent. We always strive to make sure everything is perfect before shipping, and it’s great to hear the results were just as wonderful. We appreciate your support!

Rated 5 out of 5 stars
Verified

Great Experience with the Eye Shadow Kit

The eye shadow kits I purchased for my daughter and her friends were wonderful. They were easy to understand, included great colors and were fun. Any questions I had about the kits ahead of time were quickly answered - they arrived early and the packaging was so pretty and fun. Thank you!!

Date of experience: February 10, 2024

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Reply from Mix Cosmetiques

Thank you for such a thoughtful review! We’re so happy to hear that the eyeshadow kits were a hit with your daughter and her friends. It was a pleasure answering your questions and making sure everything was perfect for you. We hope the fun continues, and we can’t wait to serve you again soon!

Rated 5 out of 5 stars
Verified

Wonderful products

Wonderful products, made by wonderful people!

Date of experience: January 21, 2024

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Reply from Mix Cosmetiques

Thank you so much! We’re thrilled to hear you love our products and the care behind them. It’s customers like you who make what we do so rewarding!

Rated 5 out of 5 stars
Verified

Terrific products

Terrific products! Great service!

Date of experience: December 22, 2023

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Reply from Mix Cosmetiques

Thank you! We're so happy to hear you’re loving the products and service. Your support means so much to us!

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