I ordered 3 pairs from them. One was opened and the contacts are no good. Not the correct color and flimsy like film. The other two remain unopened and I can clearly see it’s not as described on the... See more
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I absolutely love the contact color. ...I can't even begin to explain the compliments I've received last few weeks... Because I'm darked haired and dark brown eyes. The blue contacts really pop.... See more
Company replied
I have been wearing mislens contacts since 2023 and I must say the quality is amazing, They don’t make the vision hazy nor do they feel uncomfortable. I love how they have variety of lenses too!💕😍... See more
Company replied
They arrived super fast (aprox 1 week) and each of them have a case with some small tools for applying. Very useful, I always struggle to get them out, never used a small pincher like that before, it... See more
Company replied
Company details
- #14 of 16 best companies in Contact Lenses Supplier
- #55 of 66 best companies in Beauty Product Supplier
- #18 of 21 best companies in Cosmetic Products Manufacturer
Written by the company
Mislens provide a large ranges of colored contact lenses around the world, including natural look lenses, cosplay Contact lenses, Halloween contact lenses ，anime cosplay lenses, daily lenses, and lens wearing and cleaning tools and other classic series. Our most popular range are naturally coloured contact lenses for dark brown eyes. Free Shipping Over 3 Pairs,Mislens has a dedicated warehouse in the United States, and the delivery time from the overseas warehouse is 3-5 working days. Mislens pride ourselves on being wallet friendly and high quality approved, allowing you to find everything you need to complete your desired look.
Contact info
United States
- service@mislens.com
- mislens.com
3.7
Average
143 reviews
Replied to 81% of negative reviews
Typically replies within 48 hours
Horrible choice
I ordered 3 pairs from them. One was opened and the contacts are no good. Not the correct color and flimsy like film. The other two remain unopened and I can clearly see it’s not as described on the website. They refuse to give a refund after two months of waiting. Horrible choice!!
Date of experience: April 24, 2025
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They are incredible
They are incredible, I love them too much, super comfortable, and the colors are beautiful, I recommend them
Date of experience: June 10, 2025
They are definitely the prettiest…
They are definitely the prettiest contact lenses I have ever had. They feel super comfortable and have a wide range of shades which are incredible.🥰🥰
Date of experience: May 21, 2025
Wrong color , and missing 1
I didn't receive the right color for one set and another set I only got 1 contact for
Date of experience: April 02, 2025
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I love them
I love them, they feel super comfortable and they have beautiful colors I would wear them again a thousand times 👏🏽💗
Date of experience: April 01, 2025
Very bad experience
Very bad experience , The color of the continents is It’s not too close the color what I see in the picture Very bad quality I asked him to return in the answer is too expensive to send them back. So Give me only 15% return the money what I pay I mean, like I cannot buy one pair with these money only $5 Back I expected minimum one pair free 👎
Date of experience: February 26, 2025
Reply from Mislens
Hi, the initial complaint we received was that you purchased a color you didn't like and asked for an exchange. Because according to the policy, if request returns and exchanges for non-quality product, you will need to cover the shipping costs, that is not a small expence, so we propose to issue you a 15% refund of the order while keeping the product. If you think this is not work, then return or exchange also available. We are attempted to communicate with you to find the right solution. If you have more needs or doubts, please reach out to customer service support for assistance and we promise you we'll tailor a satisfactory resolution for you.
Haven’t received
It asked me to write a review on my package, well I HAVENT GOTTEN IT YET! Y’all keep asking me how the product is and it ain’t even been shipped to my address yet..
Date of experience: February 03, 2025
Reply from Mislens
We apologize for giving you a bad shopping experience. Through your message to find your order Mis57844, logistics and transportation orders 4PX3001609366617CN, is the United States Customs in the normal customs clearance, such as customs clearance on the arrangement of delivery. Due to the United States to increase customs clearance review, so there is a delay. We are also urging the logistics service provider to follow up on the customs clearance.
Reply from Mislens
thannnnks for your love and trust❤️❤️
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Wanna see blurred?
Not impressed. Lens are not good quality. I have ordered many and they are blurred. I don't get a script just 0 and don't need one. The lenses make u see blurred. It is not cool for the price u pay I have given many opportunities and all the same
Date of experience: February 12, 2025
Reply from Mislens
Received your feedback. Bad quality? blurred? Please contact customer service with your detailed evidence photos. You can rest assured that customer service will deal with it according to your feedback.
Have not received my product
Have not received my product. I placed my first order and I have not yet received my order. I'm very frustrated because I'm not able to speak to someone in their customer service department regarding to what's going on with my delivery. I'm hoping that I will receive my order because as of today I have not yet received it. I submitted various emails regarding this issue but my issue has not been resolved. My first experience is horrible.
Date of experience: January 26, 2025
Reply from Mislens
sorry for your bad experience,what's order number?please send it to our email:service@mislens.com ,we'll check it for you.
This was my 5th order and it went as…
This was my 5th order and it went as smoothly as can be. I ordered 3 pairs of lenses. This time they were local which means City of Industry California for everyone in the US. I got my order in 5 days. As always they fit perfectly and I'm pleased. It's always an easy experience with Mislens.
Date of experience: January 08, 2025
Reply from Mislens
Thank you for your love and trust. We always highly recommend the US Warehouse Series for our US customers because it delivers faster.🥰
Doesn't look near what I ordered fraud
I'm about to return these horrible lenses they're not worth the money or the high shipping cost I'm going to complain to my credit card and let them know that this is totally a scam the colors don't even look close to what I ordered very disappointed I will not return I can't believe these people are getting away with this. I cant see through these lenses I never experienced anything like this before they defective. Especially the iris green contacts look creepy not realistic looks like halloween color
Date of experience: December 24, 2024
Reply from Mislens
Sorry to give you a bad shopping experience, what is your order number? We inquire about the products you ordered, the products are all qualified after multi-layer inspection, quality assurance. Of course you can send us the picture of the product, we compare whether it is the same as you said.
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I never got my free pair with my second…
I never got my free pair with my second order 😞
Date of experience: December 01, 2024
Reply from Mislens
Through your message name found your second order Mis54449,2024/11/09 15:13:22 through the online store order, this order on the same day from the warehouse, the carrier bit 4PX, transport order number 4PX3001423674288CN, after inquiring about this order has been in 2024-11-19 12:37 has been delivered, the specific query link as follows https://t.17track.net/en#nums=4PX3001423674288CN
if you have any problems,please contact us.
A great service
A great service. It’s fun to change my look with all the variety. Can be pricey, but incentives do help. I’ve gotten about 20 sets now.
Date of experience: December 06, 2024
Reply from Mislens
thanks for your love and support❤️Welcome to the next time you need to come back!
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Great service
Great service. Product is better than I expected. Cute packaging. The lens feel and look amazing! I love being able to change my eye color! It’s so fun!!! The prices are the best! Thank you! I will be ordering more
Date of experience: November 19, 2024
Reply from Mislens
happy to receive your feedback,thanks for your love and trust.❤️
Invited
Shipping took long wasnt happy with…
Shipping took long wasnt happy with the outcome of the products not the same colors
Date of experience: November 05, 2024
Reply from Mislens
We apologize for giving you a bad shopping experience. If you are a US customer we recommend you to buy US Warehouse series with shorter delivery time. Regarding the product, please keep the package and pictures to contact us at the first time to verify the processing.
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Reply from Mislens
thanks for you take the time to leave your positive reviews for us ❤️ Your satisfaction is the pursuit of our service.
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They always works
I've have always had good luck with all my contacts that I have ordered from MisLens and all of my contacts fit well except for this time one pair of my contacts one lens was warped and not made properly to fit but other than that I've had no complaints
Date of experience: October 29, 2024
Reply from Mislens
Thank you for your support and trust. If you receive the product has broken or leakage and other problems please save the packaging and photos at the first time to contact us to verify the treatment, we try our best to serve you.
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Lenses are great
Lenses are great! I chose several hues of each colour, so I can wear subtile or bold looks. Also got my own eye colour, very dark brown... It looks amazing, because the iris is bigger than mine: as a result, I look much more awakened, my eyes sparkle.
For the price (it was on sale), you can achieve a great enhancement or transformation. I love them! Tip: I keep track of everytime I wear a pair. All are yearly, but I prefer to change them after 3-6 months, if worn often. I recommend! Each pair comes with a little case, so no need to purchase that besides!
Only con: shipping time... It took almost more than 5 weeks to receive them. But overall it was worth it.
Date of experience: October 24, 2024
Reply from Mislens
We are grateful for your positive feedback and trust in our brand.thanks for your trust and support.If you are in the United States, we recommend that you purchase products from US warehouses, as delivery from US warehouses is faster.
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