Mio AB Reviews 3,125

Date of experience: May 12, 2025

Representative was nice and helpful he helped me in getting the right price on the display TV table

Date of experience: April 21, 2025

Bad delivery experience without important update on order delivery . Delivery time should be 3 days ( it’s written on their website and on my receipt)but they’ve changed it to 6 weeks without any explanation.
Very unprofessional service

Date of experience: February 12, 2025

Online order is ok but collecting in store is always a problem. Some items will certainly be missing from the order and then you’ve to match it and follow up. In the end it gets resolved but it’s hassle and twice driving to the store.

Date of experience: December 16, 2024

Even one day never regret by my choice
Mio is my best..

Date of experience: December 13, 2024

Staff has wrong information, I bought a bed which is very soft whereas I ordered a hard one. Mio didn’t want to take responsibility of this mistake which they should. I am extremely dissatisfied as its a total loss of my money.

Date of experience: November 01, 2023

We moved to a new house few month ago and bought Sofa,bed and few more items.
Sofas are squeaking , its pillow is sleeping when you sit on it for few minutes. We called for help, Mio borås replied that you can buy a brake to avoid sleeping!!!
Generally speaking, low quality. we never buy again from mio despite of they offer Discounts.

Date of experience: September 27, 2024

I am extremely disappointed with the appalling customer service I received from this company. The manager and employees condescended, showing no remorse or accountability for their actions. Our order was delayed for over ten weeks, and when confronted, they lied about the status with no apology or effort to make things right. I would not recommend this company to anyone. Their lack of honesty and professionalism is unacceptable.

Date of experience: September 16, 2024

i ordered a bed and after 8 weeks i received the wrong color.
I contacted mio 10 days ago but haven't heard anything back except we're checking this.
i'll keep you posted if anything changed.

Date of experience: August 01, 2024

I have purchased a Continental bed from Mio, specifically a double bed with a Särö mattress in medium/medium firmness. Unfortunately, the bed has not been comfortable, making it difficult to get a good night's sleep. And I feel tired when I wake up, The real issue, however, came when I tried to resolve the problem.

When I reached out to Mio’s customer service to inquire about changing the mattress to a firmer option, I was informed that I could only do so within 60 days of purchase. This was a shock, as the salesman who assisted me during the purchase clearly stated that I had up to a year to change the mattress if needed. This inconsistency in information is frustrating and has left me feeling misled.

I expected better from a company like Mio, both in terms of product quality and customer service. I strongly advise anyone considering a purchase to double-check the details before committing, as the promises made in the store may not be honored later

Date of experience: August 09, 2024

Luxury, Comfortable and Perfect items, it's made from Special material Homes furniture i 💕 Love it . MiO

Date of experience: June 17, 2024

We bought two chairs for outside at Mio. When unpackning the chairs they were both not in a good shape screw missing, wood cracked. We tried to return the chairs a day later in Båberg. What an unpleasant experience. They took the chairs not back with unbelievable reasons. We strongly recommend never to buy anything at MIO and drive as fast as you can to another furniture shop which sells quality and deliver service!

Date of experience: May 05, 2024

We have always noticed high quality/price standard on the products Mio sells. However, our last experience was not nice. We received a promotional flier with some discounts and for this reason we visited the butique. We were surprised when we ended up paying more. The information provided in the promotional flier delivered at home might not include some purchase conditions that are insted on the web page. According to customer service, the flier is just for inspiration (one could wonder why they put prices in it!), which in our opinion is not an index of integrity.

Summarizing: check always prices and conditions online before planning a visit.

Date of experience: March 03, 2024

Date of experience: February 11, 2024

Jättedåliga kvalitet av soffan! Besviken

Date of experience: December 18, 2023

Huge delays, we ordered a couch in August, got delayed and delayed , receiver it after 13 weeks!!! It was all snowy and they offered free delivery but told it will take 2 more weeks due to weather, so we picked it up ourselves!! Very disappointed waiting so long !!

Date of experience: November 28, 2023

Not happy with their service at all. Bought a table set around 15k, it came with flaws. Bought a sofa which costs over 20k arrived THREE MONTHS later than the delivery date we agreed on when I purchased. Both time, I got no explanations neither compensations, only cold and robotistic notices.
I was planning to purchase some new carpets and sofa tables from them, but now, HELL NO.

Date of experience: November 07, 2023

Had a bad experience in Mio Kristianstad today. Discount only applies to people with Swedish citizenship and ID. I am unfortunately danish but maybe they should open up the discount for other nationalities👌😀

Date of experience: October 21, 2023

Extremely bad quality on soffa cushions. Bought a new soffa for around 20k. In less than two months, the cushions had shrunk. There is a gap of 9cm between the cushions. I sent in a complaint and got new cushions. Guess what? Same thing!
Complete waste of money!

Date of experience: July 20, 2023

Awful. Delayed my order for 4 weeks than promised delivery date. Extremely rude and reckless customer support and store personel. Never buying again.

Date of experience: September 29, 2023