Please don't waste your money on this program. Go through an online physician to prescribe your meds. I personally went through them and had horrible experiences. Took them over a week to get medicati... See more
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Great deal of help, way better if you can get your regular therapist to agree to let you dose while in their office/practice. Psychedelic Assisted Psychotherapy is only meant to be a tool to be combin... See more
The Mindbloom app connecting me 24/7 to resources, ability to leave word with Dustin - clinician and Kate - guide. Receiving a reply within 72 hours. Chat person available always. The info... See more
Definitely 5 STARS - this company goes above and beyond with support, tailoring your medication to fit your needs, check ups, groups and so much more than just “another” medication. I was on VA meds f... See more
Company details
- #23 of 35 best companies in Mental Health Service
About Mindbloom
Written by the company

Mindbloom is the largest provider of psychedelic medicine, with psychiatric clinicians facilitating more than 275,000 at-home ketamine therapy sessions per year in 36 states. Mindbloom offers ketamine therapy for a range of mental health issues, with programs that combine evidence-based medicine with coaching, content, and community.
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United States
- mindbloom.com
Replied to 73% of negative reviews
Typically replies within 1 month
Please don't waste your money on this…
Please don't waste your money on this program. Go through an online physician to prescribe your meds. I personally went through them and had horrible experiences. Took them over a week to get medication. Then they offered me 30 dollar credit for my troubles. Laughable. Ketamine is very inexpensive. Decline bloom box. Buy a bp cuff online.
Date of experience: July 06, 2025
Terrible clinical and integration support. You're on your own.
The 'integration' guide didn't do anything and wanted to get off the call as soon as possible so she could check the box. I reached out to the clinical team with side effects and they couldn't answer many of my questions and treated it as if it wasn't a big deal. I had wildly different experiences at the same dose of injectibles, and when I expressed concern about this I was blown off.
Date of experience: June 16, 2025

Reply from Mindbloom
Very convient
Date of experience: June 11, 2025
My Mind Blossom because of Mindbloom
The Mindbloom app connecting me 24/7 to resources, ability to leave word with Dustin - clinician and Kate - guide. Receiving a reply within 72 hours. Chat person available always.
The info on Ketamine and how it works
What to expect during a session
The practice of Intention & Integration
Flexibility of being in my own home and with all support systems.
Flexibility to choose my clinician and guide that fits my schedule and specific areas of expertise catered to my needs.
The price that reduces with number of sessions increasing
The auto billing for sessions
Reminders of upcoming session and what I need to complete before.
BloomBox contents high end presentation and components.
Date of experience: June 19, 2025
I loved the experience but disappointed with being let go and having to wait 6 months to cope with my mental health
I loved the experience. Some things were not clear and it may have been on my end. I misunderstood the times I was supposed to have the sessions and when to check-in with the guide versus the doctor. Unfortunately due to the miscommunication (some of which is completely my fault because of my hectic lifestyle, moving recently and the death of my mother) I now have been discontinued and have to wait 6 months.
Date of experience: June 12, 2025

Reply from Mindbloom
All the right tools!
All the right tools!! Hardest part was taking the first step.
Date of experience: June 19, 2025
Great deal of help
Great deal of help, way better if you can get your regular therapist to agree to let you dose while in their office/practice. Psychedelic Assisted Psychotherapy is only meant to be a tool to be combined with therapy, or is most effective when used with such. It's good for you either way about it, if you're a fit candidate. Maybe melt into yourself. Peace and love, please do well and treat yourself with love.
Date of experience: June 18, 2025
Mindbloom helps people get better
The people, program, app and resources at Mindbloom are very helpful. The therapy at Mindbloom is well thought out and it works.
Date of experience: June 11, 2025
Exactly what I needed!
Everything from the service/product itself to the interactions on the app and with the team have been wonderful! Exactly what I needed to help me in my journey, and with a superior level of client support :)
Date of experience: June 16, 2025
My therapist was extremely helpful and…
My therapist was extremely helpful and supportive
Date of experience: June 09, 2025
Definitely 5 STARS
Definitely 5 STARS - this company goes above and beyond with support, tailoring your medication to fit your needs, check ups, groups and so much more than just “another” medication. I was on VA meds for years and now I’m almost to the point where I feel like I don’t need them which is HUGE!
Date of experience: June 02, 2025
Mindbloom is an incredibly well…
Mindbloom is an incredibly well structured thorough and very supportive environment.
This is all very new to me and being able to experience it in the comfort of my own home is highly therapeutic.
Date of experience: June 07, 2025
Mindbloom is fantastic but the shipping process is a complete nightmare
Mindbloom and their staff have been nothing but fantastic, the only issues have been with the shipping process, which have been plentiful and extremely frustrating. If they could coordinate the delivery of medications better, it would change the outcomes in my opinion, as the amount of frustration, effort and time spent simply to receive the medication has caused significant stress that was meant to be dealt with through this program. Just being completely honest in this review as it genuinely has made me second guess my choice.
Date of experience: June 08, 2025

Reply from Mindbloom
Excellent
Excellent, well thought out and thorough program throughout all aspects
Date of experience: May 31, 2025
Train and use licensed professionals
Branding, marketing, materials, and medicine are high quality. The guides were a massive disconnect. The only human interaction with the company and they seem undertrained and inexperienced. My guide left the company after my second session leaving me feeling stranded and on my own. The service would benefit greatly from licensed, trained and experienced therapists.
Date of experience: June 04, 2025

Reply from Mindbloom
Need app improvements
My provider did a good job, helpful, knowledgeable.
The app really needs help. It is the only way to access Mindbloom now, so this is important. When I use the app, it is not clear what order to do things in, what can be skipped, how to make up missed recording of actions. What do you do if you complete a session without remembering to record it and have to make up the recording later? I wasn’t sure what “session” meant, thinking maybe it was with a mindfulness guide instead of the actual medicine dose. How is a “medical team checkin” different from a “video consult” An instruction sheet would be good, with definitions and a timeline. Right now my app shows “conclusion” after session 6, when I have paid for 18 sessions.
My clinician explained some of these things. Turns out that I didn’t need to talk to him before ordering the next vial of medication from the pharmacy, but that should be available in an instruction sheet or a transcript of the clinician visits, like almost all patient portals have now.
I like the program, but the interface needs help.
Date of experience: May 30, 2025
No phone number available
I tried to get in touch with mindbloom by phone , but there’s absolutely no phone number available. How can a mental health clinic operate without a basic means of direct contact? This is extremely concerning and highly unprofessional.
Date of experience: May 29, 2025

Reply from Mindbloom
The medication did not arrive on time and was not resolved easily
The medication did not ship in a week. Attempted to reach out and get it resolved. Had to reach out twice and was told it was an error and they didn’t have any answers as to when they would resolve the issue. This impacted my treatment schedule and the issue is still not resolved as I write this review. Feel frustrated and like it isn’t worth the aggravation, wish I hadn’t even bothered with a mail in service.
Date of experience: May 28, 2025

Reply from Mindbloom
Mindbloom support
I have a wonderful guide Chelsie who went through the treatment as well, that was a big deal for me. My clinician Russell is great, I feel very supported on my journey to have some control over my depression and PTSD. The app is a wonderful tool that makes everything vibe together nicely. It's organized and easy to follow the program. When my guide was unavailable, I had immediate support from Leo(mindbloom guide), that was helpful. There are benefits of ketamine therapy for someone like me who doesn't want anything more to do with traditional treatment for depression, which hasn't worked in the past, I don't want to mess with endless pills with side effects and be a guinea pig. I did that for years. Mindbloom is slowly but surely moving my journey to treat depression and PTSD in the right direction, with awesome support and guidance.
Date of experience: May 28, 2025
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