Mifo Reviews 1,170

If you have an issue, this company will do everything they can to avoid a refund. As a company trading online in the UK they are obligated to accept returns if requested within 14 days. Boy do that try and delay things! I finally got them to initiate their frankly ridiculously over complicated returns process (had to send them photos of every stage of the process, bloody mental) only to be completely ignored shortly after they confirmed receipt of their product. Basically they have stolen £100 from me. All email attempts to communicate now bounce so I'm clearly blocked. Great doing business with you MifoAudio. Very classy!

Date of experience: June 18, 2025

Before ordering I had a quick question about Bluetooth compatibility. I used the live chat on their website and was impressed to get a helpful response from a real person within minutes. They knew exactly what I needed and provided all the technical details right away.

Date of experience: June 01, 2025

ried several wireless earbud brands, but the mifo O5 Plus Gen 3 truly stands out. The sound is crystal clear with rich deep bass, and the ergonomic design offers a comfortable fit even during long runs or extended calls.

Date of experience: June 01, 2025

I wanted to feel confident in my purchase, and Mifo delivered. Their quick and thoughtful response to my questions really showed they value their customers

Date of experience: June 01, 2025

On Zoom meetings for hours every day. The Mifo O5 Plus earbuds are lightweight enough that I forget I am wearing them, and the dual mic design filters out background noise better than many over ear headsets I have tried. Its also great that I can use just one earbud at a time without losing call functionality. I am very satisfied Thank you

Date of experience: June 01, 2025

When my tracking number wasnt updating, I reached out to support. I expected a 2 to 3 day wait but got a reply in under an hour. They followed up until delivery, which gave me confidence that this company takes customer experience seriously. Not something you see often with audio tech brands.

Date of experience: June 01, 2025

From the moment you open the Mifo box it feels like you’ve purchased a luxury item. Every detail from the textured inner box to the instruction manual and the variety of ear tip sizes is carefully designed. You can tell Mifo cares about the whole customer journey, not just selling a product.

Date of experience: June 01, 2025

I regularly switch between a laptop and phone, and the Mifo earbuds handle this dual connection flawlessly. No annoying re-pairing process every time I switch devices. Its such a convenient feature that even high end competitors struggle to get right. A+ for multitasking usability.

Date of experience: June 01, 2025

The features compete with brands like Sony and Bose, and the price makes it accessible without compromise. A truly underrated gem in the audio space.

Date of experience: June 01, 2025

The battery life on the O5 Plus is mind blowing. I use them throughout my workday for music, calls, and Zoom meetings, and they last easily over 7 to 8 hours without needing a charge. The charging case provides multiple top ups and doubles as a power bank. It’s one of the main reasons I’ve recommended Mifo to friends

Date of experience: June 01, 2025

The IPX7 waterproof rating on the O7 earbuds really makes a difference for runners like me. I have used them in rain, heavy sweat, and even while kayaking and they held up flawlessly. No drop in audio quality, and the snug fit ensures they never fall out. Mifo truly delivers on durability for active user

Date of experience: June 01, 2025

I have had the Mifo O5 PLUS Gen 2 Smart True Wireless Bluetooth 5.0 Earbuds since March 2021, and not only are they still going strong, they just survived a full 30 degree wash in our washing machine and are working fine.

Date of experience: June 01, 2025

I ordered the Mifo O7 earbuds on a Sunday night and was amazed when they arrived just three days later, ahead of the projected delivery. The packaging was professional and secure, showing the company takes care in presentation and customer satisfaction. It made a great first impression and added excitement to the unboxing experience.

Date of experience: June 01, 2025

The mifo support team provided detailed instructions for troubleshooting which resolved my issue.

Date of experience: June 01, 2025

I received a faulty pair of earbuds. The right earbud would not charge due to a clear manufacturing defect (a misaligned charging contact). I contacted support and was told to return the product at my own cost, with a replacement offered.

I returned the item on 9 May 2025. It is now 17 June 2025, and I’ve received neither a replacement nor any meaningful update.

After weeks of silence and delays, I exercised my right under the Consumer Rights Act 2015 and requested a full refund on 10 June 2025. Despite repeated follow-ups, I have not received a single response since then.

Extremely disappointing customer service with no accountability, no urgency, and no resolution. I would not recommend to buy items from this company based on my experience.

Mifo was dissolved via compulsory strike‑off on 1 April 2025 so are no longer a legal trader.

Date of experience: April 24, 2025

Very light and extremely comfortable. So many sizes to choose from, take time and try them all.

Date of experience: May 23, 2025

I have previously brought a pair of MIFO ear buds. I had issues with the sound and sent them back to be replaced. They replaced them and they were perfect, from sound quality to comfort, with excellent battery life. Unfortunately I lost the left ear bus, so after such an amazing experience I decided to order a new pair. What a mistake. The first ear buds they sent me, looked fantastic, the only positive. The problems I experiences: 1. When I was out running they kept disconnecting, more often the left one. 2. The battery would not last more than an hour of exercise. 3. They kept connecting randomly, I would miss calls as they would just connect even though they were on charge. 4. I would put them on charge and they wouldn't charge, or one would but not the other. 5. They were not always in sinc, there would be a moment echo! 6. I told Mifo and they asked me to send them back, which I did. I received a fresh set of buds, unfortunately exactly the same issue. Making me think they just sent the same ones back. I let them know and I was asked to send a video of me using them, showing the issues I had complained about. How ridiculous. Anyway I didn't bother. I still use them occasionally, but only one at a time. More often I use a pair of old wifi headphones, bit bulky but they work and I don't suffer any of the issues. I was championing the original headphones as they were excellent, I wouldn't buy again, rubbish product and nearly £100!

Date of experience: January 15, 2025

I contacted Mifo support and they provided clear return instructions and even helped me choose a better fitting model. The return was processed quickly and my refund arrived within a week. Its refreshing to deal with a company that makes the return process stress free.

Date of experience: May 30, 2025

I whole heartedly endorse MIFO UK to anyone seeking high quality products. The entire process was quick and easy from start to finish.

Date of experience: May 24, 2025

Despite initial concerns from my reviews my experience with Mifo turned out to be positive. After addressing a delay with customer service I received a quick response and chose the silver 05 Plus which arrived in just three days.

Date of experience: May 24, 2025