Microperfumes Reviews 10,574

Whoever says these people are great is a lie i got a defective bacarrat rouge sent a video of it npt spraying but leaking into the tude and still no response at this point i want a full refund for everything i bought and i will never purchase again back to perfumania i go

Date of experience: June 17, 2025

Was absolutely amazed by the service that i needed some place to praise them lol. First of all, they offered a free shipping coupon (nothing new), but that coupon could be applied on any posting service, so i chose express, and it really came by express!! Fastest shipping i've had! The price was very similar to all other sites that offered samples of the fragrance i wanted to test, and furthermore, the small sample bottle was really cool, not the cheap plastic i have always gotten from these famous sampling sites. Fragrance also seems legit. 5/5

Date of experience: June 19, 2025

I have ordered from Microperfumes a few times in the past , so I placed another order, and wasn't seeing the shipping information.
I finally contacted customer service through chat and email, which by the way, is not easy to get in touch with someone.
I was told Microperfumes just moved to Shopify, so I guess, that is why there was a delay?
I finally got through, and then I see my order changed to shipped.
Well, they do have a "track shipment" field, but when you click on it, it only shows "shipment is on it's way". At least, that's what shows on my order.
What? Where is the actual tracking information? I have a feeling, it's not "on its way". It might be, but why aren't they showing the tracking number?
They did charge my account, and had not shipped the order yet.
I have ordered samples in the past, that smelled very similar to each other, as well.
Do yourself a favor, save yourself the hassle, and buy from another company.
Update: I finally did get my order, but I didn’t know it was in my mailbox, because I had no shipping information.

Date of experience: May 30, 2025

Excellent selection. Good prices. No problems with order accuracy, Good website. Shipping is a little slow. Have placed multiple orders and will do so again.

Date of experience: May 21, 2025

I have used microperfumes for years. I have loved the company and what they do. They often have great discounts. I have recommended them to no less than 20 friends and coworkers. However, recently I had a very poor experience with them. I ordered a bottle of perfume for my wife for Mothers Day, about 3 weeks out, and a travel sample of another and one for me. A package arrived to me with items that were not mine on 29 May, literally nothing that I ordered. When I contacted them they did not even respond the same day. Okay, fair enough, but then they requested that I send back the items that belonged to someone else before they would send out my order that I paid for. Well I don’t typically mail things out myself so this was quite inconvenient, I had to buy packaging tape, find a way to print the new label, and get some time away from work to do this, so it took me several days before I was able to ship the items that I didn’t order back. They still hadn’t shipped what I had paid for, then by the time they got to it which was May 2nd, the item I ordered and paid for, for my wife, was then out of stock. Bottom line, I almost cancelled the order and never did business with them again. But I went ahead and waited for another week plus for them to get me my package, late for Mothers Day. The entire time the customer service seemed very indifferent about the mistake and refused from the start to rectify my order right away. Instead choosing to wait until I mailed them back items I did not order. Very disappointing. My wife just got her Mothers Day gift today, May 17th. Hard to trust a company with such indifference about taking care of customer issues. Especially when the mistake was 100% theirs.

Date of experience: April 29, 2025

Nothing designer about the company!
The idea is a good, the operations and customer experience is complete trash! Can’t get in touch with a live person, it’s been 11 days now, and still have not received any order. Unable to reach anyone, so if you have any issues after they get their money, looks like your on your own!

Date of experience: May 04, 2025

I spent a year purchasing things from Microperfumes in their atomizer size. It was unfortunate that they didn’t have refills/weren’t more sustainable (which I asked about at the time). And then they messed up an order of mine and when contacting customer service it was just “shrugged off” and not made right. I decided to switch to DecantX and they DO have refills, quicker shipping, cheaper prices AND when I removed the glass bottle inserts I had from Microperfumes that are still full to compare with the DecantX out of curiosity…ALL the Microperfumes bottles were under-filled and the DecantX bottles FULL. Won’t be be back. The last part sealed the deal since that’s just bad practice. Took pictures of all of them to post in reviews or for those asking.

Date of experience: October 11, 2024

They sent an empty envelope, I emailed customer service told them package was empty with a hole at the bottom, they told me there was nothing they could do because I had already opened the package after that they simply washed their hands off the matter and never replied again, had to submit a claim through PayPal

Date of experience: May 07, 2025

The product itself seems legit. The customer service, or lack there of, should be fixed asap. I should have known with 51 complaints filed on their bbb buisness rating. You will not be able to return anything. A mistake in your order will cost you money. And in my case about 100 dollars. The response from the company takes days to hear back and they have been very unhelpful in my experience. I would look into scentbird or other companies first that have more trustworthy customer service. Take care of your customers who want to spend money with you. Help them out before worrying about your return on investment.

Date of experience: May 01, 2025

Not to beat on a company but I don't appreciate advertisements that are disingenuous and insulting to my intelligence. I have asked them to remove me from their add list, yet no they keep sending me their bogus " sales"

Latest scam.
Weekend blow out but 2 get 1 free.

So those who don't look into that let me explain. Buy 2 x 5ml at the regular price and get a 3rd 5ml free. That's a total of 15ml for their price of buying two. Lets use sentbox again as a comparison. They offer 8ml sizes for cheaper than the regular price of microperfumes 5ml size.
Big blowout sale buy 2x 5ml get another 5ml free. Sentbox sells you for cheaper 8ml sizes . Buy two get 16ml ( 1 more ml) cheaper and free b.s.

Date of experience: April 25, 2025

They scammed me. Received bottles filled with water and alcohol. Contacted the customer service they refused to refund or replace the fragence! I wish i could give a zero statr rating. Letting everyone know they are scammers ⚠️

Date of experience: April 24, 2025

I was having a rough time finding test products in store for Jean Paul fragrances so I decided to give microperfumes a chance because they have sample vials you can buy for a cheap price. I ordered three scents for my first order which was JP Le Beau EDT, JP Le Beau Parfum EDP, and JP Le Beau Paradise Garden EDP. I payed for standard shipping and it actually showed up a whole day earlier, the packaging had lots of protection, I was very happy with this buy and will continue to buy from microperfumes!

Date of experience: April 11, 2025

I am pleased to say that Microperfumes has real fragrances not Fakes or Knockoffs. I tried this site to see if Chanel #5 was available and the real deal. I was pleased when I got my sample for $5.97 and it was authentic and the vial lasted about a month. Since then I have ordered Jadore, Opium, Mon Paris, Light Blue and Black Opium and a Travel Spray of Chanel #5. All are authentic and very economical and I ordered EDP not Eau de Toilette which lasts longer on me. So don't hesitate to order from Microperfumes you won't be disappointed.

Date of experience: April 01, 2025

I will be getting my perfumes here from now on. The fragrances were what I ordered. I am a happy customer and i will surly recommend

Date of experience: March 20, 2025

I was referred to this site by a close friend, we are both fragrance buffs. Even with a referral, MicroPerfumes DID NOT honor its promo for friend referrals. Thought it would get better on my second order, which was LOST and arrived days later, after I reached out to customer care for a response that NEVER came. My third complaint is, I also sent a referral out to a few of my clients, who have been receiving EXCESSIVE sms messages from MP but "mysteriously" never sent the promotion code. My clients all paid full price without the 15% discount that I boasted to them about, neither did I receive the $10 for their purchases. This site is a gimmick, only to come up off of those of us who love nice things at a bargain price, yet this is still no way to treat honest consumers. I made what I plan to be my final purchase this morning to hold me over until I can fully invest in another supplier or full bottles from an HONEST company. It was SUPPOSEDLY buy 2 get 1, but again this promotion was not honored and I capped out at 66 bucks and still paid for shipping. I understand this is an affordable place to buy but the customer care team is horrible and this is not the way you honor people's hard earned cash. Please shop elsewhere if you can...

Date of experience: March 25, 2025

I am new to the fragrance world and found this site to purchase various mens fragrance samples without having to invest in purchasing a full size bottle of just one fragrance.

There are different sizes to choose from including samples of .75ml to 1.5ml to 5ml to sometimes full bottles. I have ordered 5ml travel sprays on my orders and each fragrance includes a 5ml glass spray bottle encased in a nice, matte-finished, twist-open case of various colors (chosen by the seller). This is great because other places charge extra for the case and the bottles are easily accessible and good enough to refill; the atomiser is decent too. Expect to get about 8-10 sprays per ml. Pricing for the sample bottles is reasonable except for the full size bottles where I found some are sold at full price. And not all fragrances have a full size bottle to purchase.

Shipping time is pretty quick as I live in Southern Nevada and the seller is shipping from Southern California. Usually I get my order within 2-3 days.

There is an excellent selection of designer brand and niche fragrances to choose from. I have checked out other similar online shops and they don't have as wide a selection as Microperfumes. I use these samples to check out the scent to see if I like it and determine from there if I want to invest in a bigger bottle, which I have.

As for customer service, I haven't had to return anything nor have I had any shipping issues. So I am unable to comment there.

If you're looking to sample several different fragrances at one time, not looking to break the bank, and not have to commit to a subscription to get the best pricing, then Microperfumes is one place I would suggest checking out.

Date of experience: December 26, 2024

They sent the incorrect order. I didn’t receive what I paid for and they have ignored my issue.
I’d be careful because if they send the wrong items (cheaper) you will be stuck because as far as customer service support I’ve not experienced any.

Date of experience: March 20, 2025

With my order of 30 different samples I had absolute perfect service with excellent products. No errors, I received everything I wanted and it came a day sooner than expected. I WILL make further purchases, right now even. Thank you for being ligit, affordable and easy to work with.

Date of experience: March 16, 2025

Not much credit to give them credit for putting perfume in a bottle in mailing it!! However, their return policy is not honored!!
I returned a few bottles, ensuring they met guidelines of 80% full-one of them made me sick to smell and 1 was a duplicate order. These were never used!! They had the balls to send me pictures of them with 60% left!
There are plenty if these companies out there-these people are dishonest crooks!

Date of experience: March 20, 2025

I love them have great quality fast delivery

Date of experience: March 20, 2025