Meriwest Credit Union Reviews 9

I needed a bank I could trust, with an actual physical location to interact with. Not spending countless hours on the phone just to try to get my money; and they were there when needed. It is great to know some banks still value customer interaction and face to face transactions. In the age when people pretend to be other people, Meriwest provides me ample security, safety, and peace of mind in knowing they can’t be defrauded putting my money in safe hands.

Date of experience: December 13, 2023

As a client of Meriwest Credit Union, I am thoroughly impressed with their overall services. The staff is consistently engaging, professional, and ready to help, which makes for a very positive communication experience.
Their credit terms are transparent and easy to understand. This was particularly beneficial when I was looking to finance my automobile purchase. The terms were advantageous, offering great value and fitting well with my financial planning.
In summary, Meriwest Credit Union offers not only top-notch service, but also advantageous credit conditions. My experience financing my car through them was seamless and stress-free. I wholeheartedly recommend Meriwest for anyone in need of financial services.

Date of experience: July 02, 2023

I was an almost 30 year client of Meriwest until they upgraded their login system with minimal notification and locked my out of my account. After multiple attempts, I final sent a registered letter to close my account back in March, and have yet to get my money back (now May). They continue to send me e-notices even though I have told them multiple times I can't login (probably telling me about all the fees that they are charging me rather than giving my money back as requested). I suspect I am going to have to get a lawyer involved to get my money back from them.

Bottom line: I would bury my money in glass jars in the backyard before I would use Meriwest again. They certainly put profits ahead of customer satisfaction.

Date of experience: May 20, 2023

Date of experience: March 18, 2023

If I could give a -10 I would. We have had IBM then Meriwest for over 50 years. The customer service is terrible. After waiting for 45 minutes last week and never getting the escalation callback, I had to wait another 45 minutes today. I cannot log into my on-line account. Their solution - come into a branch. Problem is the closest branch is an eight hour drive. RUN far away from them!

Date of experience: March 11, 2022

Date of experience: April 04, 2021

It is Good to have this website and more usefull.

Date of experience: February 04, 2021

Date of experience: December 15, 2020