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Rated 2 out of 5 stars
Verified

I ordered 2 things. One was a sweater. After ordering, they emailed saying it was out of stock and asking if I'd be okay with a different product. I asked why their site still showed it for sale and t... See more

Rated 5 out of 5 stars
Verified

There are plenty of websites selling cat items but Meowgicians have nailed it with their quality and diverse,original range. A one-stop shop efficiently organized and administered. Well done !

Rated 5 out of 5 stars

Just bought from the website not long ago, easy to use, quick delivery and constant updates for tracking your order, faced a little inconvenience but incredible and fast customer service. Large variet... See more

Company replied

Rated 5 out of 5 stars

The two plushies have become my kids’ favorite toys! They are incredibly soft and feel wonderful to touch. It’s been amazing to see how happy they are with their new plushies. The quality is fantastic... See more


Company details

  1. #48 of 60 best companies in Pet Supply Store

Written by the company

Meowgicians, nestled in the heart of Massachusetts, USA. This unique cat themed boutique has carved a niche for itself by offering an exquisite range of gifts for cat lovers that resonate deeply with cat moms and dads across the globe. Ranges from plushies that promise endless cuddles to extremely cute hoodies that wear your cat love like a badge of honor plus a touch of hilarity, Meowgicians crafts experiences & gifting enjoyment. Each item in our diverse catalogue, are carefully hand-picked by crazy & expert cat lovers in the company! Be it the chic home decor pieces like rugs and sculptures or the fashion-forward accessories and handbags, speaks volumes of the thought, care, and affection that goes into selecting them. This isn't just about the aesthetic appeal; it's about creating a bond, a shared understanding among those who consider their feline friends not just pets, but family. Meowgicians offering free shipping worldwide on orders over $60, a gesture of gratitude towards the customers who've become a part of the Meowgicians family. This ethos of appreciation and service underscores every interaction, making customers feel valued and understood. Meowgicians has a passion for bringing joy to cat lovers everywhere and enriching their lives with products that aren't just meaningful but are a true reflection of the love shared between them and their cats. This authenticity, coupled with their unparalleled selection of cat-themed gifts, makes Meowgicians a beacon for those seeking to celebrate their connection with their feline companions in ways both big and small. For anyone looking to enrich their life with their furry friend, Meowgicians stands ready to welcome you. Here, every cat enthusiast will find something that speaks to their soul, making each purchase not just a transaction, but a true extension of their love for cats.


Contact info

4.1

Great

TrustScore 4 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks


Rated 2 out of 5 stars
Verified

Bad communication and wrong item

I ordered 2 things. One was a sweater. After ordering, they emailed saying it was out of stock and asking if I'd be okay with a different product. I asked why their site still showed it for sale and they did not reply and sent me the other product instead of answering me. I did not want the other thing they sent as a replacement for the sweater I ordered, so that was deeply frustrating. I won't order from here again.

Date of experience: May 19, 2025

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Rated 1 out of 5 stars
Verified

Horrible quality, the kind of polyester that sticks to your hands even if they’re snooth

Bad ship time, bad quality, not as advertised

Date of experience: May 20, 2025

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Reply from Meowgicians

Hi Eli,

Thanks for your honest feedback. We're really sorry to hear about your t-shirt experience – that's definitely not what we want for our customers!

I just reached out to your email with a solution, including a replacement with our premium updated fabric and a little something extra to make up for it.

Please check your inbox (and maybe spam) for our message! We're committed to turning this around for you.

Best,
Jason Will

Rated 4 out of 5 stars
Verified

Cozy

It fits her well she loves it. Found out our cats are really big. The pouch fits normal size cats or kittens. Shipping took forever but when it got here she was so excited I got head!!!!

Date of experience: May 13, 2025

Rated 5 out of 5 stars
Verified

So adorable!!

The cat purse is even cuter in person. It's also really soft and a nice size for daily use.

Date of experience: April 24, 2025

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Rated 3 out of 5 stars
Verified

Nice Idea, but Disappointed with Quality

The t-shirt didn’t quite meet my expectations. The print quality is unfortunately quite poor — the image looks very blurry and low-resolution in real life. Also, the type of print used (I believe it's the thick, rubbery kind, maybe plastisol?) feels heavy on top of the fabric and seems like it might crack over time. Not the most comfortable texture either.

The material of the shirt itself is also quite thick, and although I ordered the largest size, it fits more like a regular/slim fit than an oversized one. To be fair, the size details were in the description, so that part is on me.

Overall, I really wanted to like it, but sadly it didn’t work out for me.

Date of experience: April 14, 2025

Rated 5 out of 5 stars
Verified

Diverse and original

There are plenty of websites selling cat items but Meowgicians have nailed it with their quality and diverse,original range. A one-stop shop efficiently organized and administered. Well done !

Date of experience: April 09, 2025

Rated 5 out of 5 stars
Verified

Great gift

Great gift for a cat mom.

Date of experience: March 20, 2025

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Reply from Meowgicians

Hi LQ, this is Jason. I really appreciate your thoughtful review—it’s truly helpful.

I'm really sorry to hear that the shirt didn't meet your expectations, especially since it was meant to be a gift. I completely understand how disappointing that must have been.

Your feedback is very important to us, and we’ve taken note of your comments about the sizing and material. We’re always working to improve, and insights like yours help us do just that.

Thank you again for taking the time to share your experience with us.

I've proposed a higher-quality version for you—100% cotton and one size up—to help make things right!

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Rated 5 out of 5 stars
Verified

Excellent service and product

My order was received with 1 item damaged. Meowgicians listened to my suggestion that they change the tail on the item to avoid shipping damage. They are sending me a replacement. Now that is what I call customer support. I am very impressed with the services and product received.

Date of experience: December 06, 2024

Rated 5 out of 5 stars

Amazing service, great product

Ordered a clothing item as a gift, they didn't have the desired size, but a suitable replacement was recommended and delivered quickly. Item was of good quality and exactly as described. Unfortunately the size was smaller than anticipated, and yet again support generously provided a replacement in a new size. I was floored by the attentive and generous support.

Date of experience: January 08, 2025

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Rated 4 out of 5 stars
Verified

Good service

At first, I recieved a sweater way too small, according to european standards. I reached out to customer service and they handled it very well! So thanks a lot for your service!

Compared to the price of the sweater, quality is a little substandard.

Overall experience is fine!

Date of experience: November 23, 2024

Rated 1 out of 5 stars
Verified

Proportions are all off, Nothing like ANY of the photos shown.

Product sent was nothing like the product advertised in the photos. The cat plushie's proportions were all off. It looked deformed, and as if it was sewn together by a child. It looked more like a hotdog with stubs for legs. It lacked enough cotton stuffing and was lumpy due to this.

Never going to buy from here again. I honestly, regret taking a chance on this place, other than just sticking with Amazon. I bought it as a Christmas gift for my niece. After seeing how it looked, I was too ashamed to gift it to her, so I tossed it in the trash. I didn't request a refund because didn't want to deal with the hassle nor did I want to waste anymore of my time with this place.

Date of experience: October 10, 2024

Rated 1 out of 5 stars
Verified

Poor customer service…

I was waiting before doing this review to actually see if I would hear from the company after more emails. I received the wrong size for a seater I ordered and was emailed the correct size would be sent. weeks later I still have no tracking of this replacement and no response from the company. Poor customer service. All I wanted was the actual size I ordered which was a medium. You sent a xl and it falls off a cat. Jason said it was your suppliers change in size and the xl was a medium. Not happy at all with the poor customer service and still have no sweater
Update: they claimed they did a refund
But cancelled it after pending. Do not trust this company.

Date of experience: September 16, 2024

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Reply from Meowgicians

Dear Brown,

Thank you for taking the time to share your experience. I sincerely apologize for the inconvenience you’ve faced with your order and our communication.

Meowgicians would like to clarify that we have processed the full refund for your order successfully. Refunds typically take a few days to reflect in your account, depending on your payment provider. For more refund information, please kindly check your email for the refund notification we’ve sent.

Additionally, as a gesture to recover from this experience, we would be happy to offer you 2 other free cat apparel in different design in your chosen size to make up for the out-of-stock item. Please feel free to choose any pattern that catches your eye, and we’ll make sure to send it right away.

Thank you again for your patience, and we hope to have the opportunity to serve you better in the future.

Best regards,
Jason Will

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Rated 5 out of 5 stars
Verified

⭐️⭐️⭐️⭐️⭐️

Bought this sweater as a present for my wife and she loves it. Great quality clothing and the sizing information is very helpful and accurate. Shipping was fast and customer service was excellent. Thank you🙂

Date of experience: September 18, 2024

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Reply from Meowgicians

Dear Lauren,

Thank you so much for your review and for choosing Meowgicians! I'm glad to hear that the sweater was a hit and that you found the quality and sizing information helpful. We are working hard on the sizing to make sure our customer choose the right fit. We appreciate your kind words about our customer service and are happy that your shopping experience was smooth.

We hope to see you again soon, and feel free to reach out if you ever need anything in the future!

Best regards,
Jason

Rated 5 out of 5 stars
Verified

Purrfectly Pleased

I'm incredibly pleased with my purchase. I received my sweater and purse quickly, everything was packaged well, and everything looked just like the pictures. The purse came with a bag to protect it, and the sweater was soft and fit wonderfully. I was worried when I couldn't find any laundering instructions for the sweater inside of it or on the website, so I emailed customer service to ask. They responded before the end of the day and gave me a full rundown on how to keep my sweater as fluffy and wonderful as the day I got it. A huge thank you to Jason for that! I'll definitely be purchasing from this site again, and will be recommending it to friends and fellow cat lovers.

Date of experience: September 13, 2024

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Reply from Meowgicians

Hey Elena,

Thanks so much for your kind words! I'm really happy to hear everything went smoothly with your order and that you’re loving the sweater and purse. 😊

And no worries about the laundering instructions – I’m glad we could help out quickly! We always want to make sure you’re getting the best experience possible.

Can’t wait to see you back again soon, and thanks a ton for recommending us to your friends!

Best,
Jason

Rated 5 out of 5 stars
Verified

Excellent customer service from start…

Excellent customer service from start to finish with my return. Thank you!

Date of experience: August 21, 2024

Meowgicians logo

Reply from Meowgicians

Thank you, Suzanne, for your lovely review! I’m so glad I could assist you smoothly with your return. At Meowgicians, we aim to make every experience as purr-fect as possible—especially for fellow cat lovers like you! 🐱

We can’t wait to welcome you back for another magical shopping adventure. If you ever need anything, don’t hesitate to reach out!

Best wishes,
Jason Will
Support crew of Meowgicians

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