I ordered the wrong MacBook Air initially and contacted them to cancel because I didn’t see the one I wanted on the site. The customer service found the one I wanted and expedited shipping with no ext... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
Verified
Even though one app was not at all by any means accurate on my order, customer service was great and amazing! When I started having concerns about my order, they were very responsive and basically imm... See more
Company replied
Love the service! I have always been skeptical about buying online but this experience changed everything! I was denied for the payment plan but Dominic called me with other options and helped so much... See more
Company replied
Verified
Ordering was quick and easy. I really appreciate the Katapult leasing option. what I DIDNT like is the flurry of emails and text messages telling me "We want to upgrade you at no extra cost!" and... See more
Company details
- #3 of 19 best companies in Computer and Accessories Store
- #6 of 25 best companies in Cell Phone Store
- #6 of 19 best companies in Computer Store
- #42 of 107 best companies in Electronics Store
Written by the company
New & Renewed Apple MacBook, iPhone, iPad & iMac | No Credit Needed Payment Options | Get Yours Today!
Contact info
1420 Celebration Blvd, Suite 200, 34747, Celebration, United States
- 888-305-6227
- info@maxandfix.com
- maxandfix.com
Verified
Great experience fast friendly service
Great experience fast friendly service
Date of experience: June 24, 2025
Advertisement
Verified
Very helpful when I called ...Explained…
Very helpful when I called ...Explained
everything and put my worries at ease.
Date of experience: June 06, 2025
Verified
I paid for 2 day shipping and I just…
I paid for 2 day shipping and I just got a notification you are just now shipping 3 days later I would respectfully request my 24 dollar shipping fee refunded to me
Date of experience: June 16, 2025
Verified
Very easy to deal with when my item was…
Very easy to deal with when my item was not available an excellent alternative was sent out fast!!
Date of experience: May 30, 2025
Great Service
Brian Barwick customer service was exceptional. Courteous and polite assisted me with my order and I was very pleased with the process.
Date of experience: June 05, 2025
Advertisement
my MacBook Pro was for a good price and…
my MacBook Pro was for a good price and was described as in the description. I bought the new open box Mac. Anyways my only complaint is how long it took for them to ship off the Mac, but there was holidays and weekends so I understand. I am very happy with my purchases and the customer service is great. You can tell they are real people and good people. <3 Also one thing I would like to add about Max and Fix is they have many payment options and finance options, and that what makes them also a wonderful option for many people. They are also very flexible and friendly.
Date of experience: May 30, 2025
I ordered the wrong MacBook Air…
I ordered the wrong MacBook Air initially and contacted them to cancel because I didn’t see the one I wanted on the site. The customer service found the one I wanted and expedited shipping with no extra charge! Thank you
Date of experience: June 02, 2025
Great Customer Service…
Even though I ended up canceling my order, Brian at MaxandFix provided excellent customer service. He offered refund and warranty options and was super understanding when I chose to go another route. I really appreciated the professionalism—would definitely consider buying from them in the future!
Date of experience: May 15, 2025
Verified
Good customer service
Date of experience: May 13, 2025
Advertisement
Verified
Verified
Seems to be a legit company
Seems to be a legit company. Interest is insane ofcourse but it’s a good option for people repairing their credit. I received my iPhone 15 Pro Max with only one dollar down.
Date of experience: February 19, 2025
Verified
Trustworthy!
The product was just what I expected and packaged to protect the device. I got the device for a great price and its like brand new.
Date of experience: February 06, 2025
Verified
"I was delighted with the selection and…
"I was delighted with the selection and quality of the products, it exceeded my expectations!", "Customer service was fantastic, they answered all my questions promptly and helped me choose the right iPad and accessories.", "I will be shopping at Maxandfix again, I highly recommend this store!"
Date of experience: January 29, 2025
Advertisement
Verified
MacBook Air arrived in like new…
MacBook Air arrived in like new condition at a great price. I highly recommend them!
Date of experience: January 15, 2025
Verified
Great acommunication and customer…
Great communication and customer service. Upgraded phone without asking me for more money since the phone I purchased was no longer available.
Date of experience: January 08, 2025
Reply from Maxandfix
Thank you for your feedback! We’re thrilled you had a great experience with our communication and customer service. Upgrading your phone at no extra cost was our pleasure—your satisfaction means everything to us!
Verified
Issue resolved
Got a resolution to my issue... Customer service was great and in a timely manner... Can't wait for new product to get delivered...
Date of experience: December 30, 2024
Reply from Maxandfix
We’re sorry to hear about the delay in resolving this matter. We’ve attempted to contact you but did not receive a response. We’re still waiting for the device to be dropped off so we can process the return or replacement as quickly as possible. Thank you for your patience!
Verified
Brian was awesome and upgraded my order
Brian responded quickly by answering all my questions. They upgraded my order to a brand new item as well. I am excited about receiving my package now!
Date of experience: December 24, 2024
Reply from Maxandfix
Thank you for sharing your experience! We’re thrilled Brian could assist you quickly and that your order was upgraded to a brand-new item. We hope you love your package when it arrives! 😊
Advertisement
Redirected
Making the moment right
Updated experience after review received call and text from Brian apologized for the inconvenience he did offer me another watch I just wanted the refund and my monies were refunded. Thank you
Date of experience: December 19, 2024
Reply from Maxandfix
We sincerely apologize for this situation and any frustration it has caused. Receiving a device with an activation lock is not acceptable, and we take full responsibility. We are actively working to address your return request and ensure this is resolved as quickly as possible. Please know that your satisfaction is our priority, and we appreciate your patience.
Verified
Great Experience with Maxandfix
Great assortment of products at wonderful price points. Once I placed my order, the product came very fast! I was kept up to date as my order progressed through every step. I really enjoyed working with Maxandfix!
Date of experience: December 11, 2024
Reply from Maxandfix
hank you for your kind words! We’re thrilled you enjoyed our product selection, competitive pricing, and fast shipping. Keeping you updated every step of the way is important to us, and we’re so glad you had a great experience with Maxandfix!
Verified
Lots of variety!
I have not had the opportunity to turn on the device at this time however, it arrived clean and packed well. Maxandfix had a great deal of items and they seemed to be priced competitively.
Date of experience: November 18, 2024
Reply from Maxandfix
Thank you for your feedback! We’re glad your device arrived clean and well-packed. It’s great to hear you found our pricing competitive and enjoyed our selection. We hope you love your device once you get a chance to use it! 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.