I had to call masterspa parts with questions to find the correct filter cartridge for a hottub i could not find any info on cause the tag was worn blank and it had no cartridge in it to get the number... See more
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Received my free standing cover stand and cover lifter with hydraulic assist. Assembly went exactly as indicated on the literature provided, but the pics are very hard to see on the docs. Line draw... See more
Got it on time as usual! Only time I've had any problem with a Master Spa product is when I opened a filter before I confirmed that I had order the correct thing. The last filter I have is waiting f... See more
I had several questions about fixing my lift for my hot tub cover. Master Spa was quick to respond, and got my questions answered perfectly. The order came quickly and was easy to install.
Company details
Information provided by various external sources
Masterspaparts.com has thousands of official Master Spa, Down East Spa, Twilight Spa, and Legacy Spa parts. Your replacement parts are in stock and ready to be shipped. We only ship new authentic replacement parts. Master Spa Parts on line catalog will allow you to quickly find what you're looking for. Every part in our catalog can be easily ordered online via a secure transaction server.
Contact info
2140 W Wisconsin Ave, 54914, Appleton, United States
- 855-308-2149
- support@masterspaparts.com
- masterspaparts.com
4.7
Excellent
79 reviews
I had to call masterspa parts with…
I had to call masterspa parts with questions to find the correct filter cartridge for a hottub i could not find any info on cause the tag was worn blank and it had no cartridge in it to get the number from, and they were able to tell me exactly what cartridge to order. The cartridge fit perfectly and made for a Happy customer.
Date of experience: June 24, 2025
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Had a airflow valve go out in a 2016…
Had a airflow valve go out in a 2016 model hot tub. The part I needed was discontinued, but I called and the service rep was easily able to tell me the correct part that would work as a replacement. Went on the website, found the part, delivered quickly, was able to swap out the part in less than 5 minutes. Very good experience.
Date of experience: June 13, 2025
The headrests were perfect
The headrests were perfect. Just as described and shipped quickly.
Date of experience: June 12, 2025
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Have been ordering from Master Spa…
Have been ordering from Master Spa Parts for a number of years and have always had prompt fast delivery of the products I order.
Date of experience: May 29, 2025
I had several questions about fixing my…
I had several questions about fixing my lift for my hot tub cover. Master Spa was quick to respond, and got my questions answered perfectly. The order came quickly and was easy to install.
Date of experience: May 19, 2025
As a spa tech
As a spa tech, this was exactly what I was looking for, exact match. Thank you!
Date of experience: May 14, 2025
Item as described
Item as described, works perfectly on our Nordic Crown round hot tub. Fast excellent shipping. Thank you.
Date of experience: May 06, 2025
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Great service
Date of experience: April 23, 2025
I love this store
I love this store. The prices are better than most. The online help was fast efficient and with knowledgeable personnel. Products arrived fast.
Date of experience: April 10, 2025
Very satisfied!
Easy checkout, quick shipping and quality parts. Very satisfied.
Date of experience: February 21, 2025
My order arrived as promised and…
My order arrived as promised and support was helpful with some questions I had, I will order from Master Spa Parts again
Date of experience: February 26, 2025
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Everything i ordered arrived promptly
Everything i ordered arrived promptly. I will definitely use Master Spa parts inc again. Thank you!
Date of experience: February 22, 2025
Part arrived on time & worked…
Part arrived on time & worked perfectly! Great job!
Date of experience: February 04, 2025
So many parts to filter but great service
Selecting parts was tedious because so many parts to filter but delivery was timely and accurate.
It could've been here earlier if USPS had sent it straight to Mobile AL instead of via Palametto GA.
Date of experience: February 15, 2025
Service was great quality of brackets…
Service was great quality of brackets not great they break very easily
Date of experience: February 11, 2025
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Fast and easy orders!
Date of experience: February 05, 2025
Easy to order and quick delivery time
Easy to order and quick delivery time. We definitely order all my chemicals and filters from this website.
Date of experience: January 14, 2025
Prompt service!
Date of experience: January 07, 2025
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